Grand Hyatt Kuala Lumpur

Lauren F

Grand Hyatt KL was an incredible experience for a weekend trip! We booked a twin room for 12K points / night and ended up getting upgraded to a standard suite due to globalist status - an insane deal. Their standard suite was 1300 sqft… it was HUGE probably the biggest I’ve stayed in! Room and bathroom were very nice. Floor to ceiling city views. The view from the lobby is of the twin towers… gorgeous. We debated staying in the Park Hyatt but chose this and we’re glad we did — view was amazing and service was A+. Breakfast at thirty8 was as among the best I’ve had at a hotel. Giant buffet including selections from across the world, plus our favorites: a fresh squeezed juice bar and kombucha. The hotel is in a nice walkable area — like 10 min walk to the twin towers and beautiful KLCC park. Lots of malls/food within close proximity too. We didn’t go to the pool but walked through and it looked very nice.

Joel Chang

[Note: A late post but definitely worth the time to review my amazing stay here on December 2025.] Our stay at Grand Hyatt Kuala Lumpur was nothing short of exceptional. From the moment we arrived, the level of care and hospitality stood out. Everything was handled with thoughtfulness and attention to detail, making the entire experience feel effortless and special. Dinner at JP Teres was a true highlight. The variety and quality of the food were outstanding, and it quickly became one of the most memorable meals of our trip. Not to forget our amazing Dining In-Room Service. Breakfast Buffet on the 19th Floor: The breakfast buffet deserves special mention as well. It was simply amazing. The service was impeccable, and the variety was incredible, from fresh juices and dim sum to an impressive range of local and international options. I enjoyed it so much that I was completely full and couldn’t even eat lunch afterward. Most importantly, my children had an incredible time. This was their first visit to Malaysia, and staying at the Grand Hyatt KL elevated their entire experience in Kuala Lumpur. The memories they made here will stay with them for a long time. A sincere thank you to the entire team for the warm hospitality (especially Marsy) and for making our stay so memorable. We truly felt welcomed and well cared for throughout our visit.

Travel Magnet

Great hotel to stay in the heart of KL! Nice, fresh new rooms, very delicate bathrooms. Breakfast at 19th floor, wide selection of items, fresh omeletts, juices, sweets, different bread types and so on. But the nice wiew of the twin towers from the restaurant makes you forget the whole breakfast a little bit. One floor up the rooftop pool with the same nice wiew of the twin towers, you can spend some time on the sumbeds and the pool here without getting bored! Next to the pool is the gym, and they have nice shower and change area next to the pool, which means you can hang out even after check out. Worth a visit, but book it at a 3rd party webpage as Hyatt sells their room at a double rate at their own webpage (strange policy but true)

Tristan Mong

I had a wonderful stay at the Grand Hyatt Kuala Lumpur and would highly recommend it. The hotel’s location is unbeatable—right in the city center with stunning views of the Petronas Twin Towers and easy access to shopping, dining, and major attractions. The rooms are spacious, modern, and extremely comfortable, with floor-to-ceiling windows that offer breathtaking city views. Everything was spotless, and the bed was especially comfortable, making it easy to relax after a long day. The service truly stood out. The staff were warm, professional, and attentive, always ready to help with a smile. Check-in and check-out were smooth and efficient. Breakfast was excellent, with a wide variety of local and international options, all fresh and well presented. The facilities, including the pool and gym, were well maintained and added to the overall luxury experience. Overall, the Grand Hyatt Kuala Lumpur delivers top-class comfort, service, and location. I would definitely stay here again and highly recommend it to both business and leisure travelers.

Thao Vu

We had a wonderful stay at the Grand Hyatt Kuala Lumpur. The view from our room was absolutely stunning, and the breakfast was excellent with a great variety of options. The staff were super friendly and attentive, always making sure we were comfortable. A special thank you to Amir, who went above and beyond to fulfill all our wishes and truly made my birthday unforgettable. Highly recommended!