Grand Hyatt Kuala Lumpur

Darine Sfeir

The hotel is in a great location, very close to main attractions in the city centre. The staff very friendly and very helpful. We have only tried the breakfast buffet at the 38 restaurant, which offers great views of the city and a big selection of different cuisines. Good quality food. The rooms are spacious and clean. They also offer great views of the city which we mostly enjoyed at night with all the skyrises glowing with lights. I highly recommend this hotel and give their staff a 10/10 for their exceptional service.

Sami-Ullah Khan

Decent hotel. A very good location. Check in took a bit long they need more staff. Staff are courteous and friendly, but not proactive and no one wowed me. Rooms were nice and large. However our rooms bathroom stunk of urine. Two Cockroaches found in our room too! Breakfast was nice but repetitive. I thought they would change it up a a bit more daily. View is worth it. Pool area is standard. Overall good place to stay in KL, however wouldn't recommend it if your a family with young kids. Just had a bit of a quite and more business vibe to it.

NABILA SAHAR

Our recent 3-day stay at Grand Hyatt Kuala Lumpur was nothing short of remarkable. From the moment we arrived, we were met with service that was both seamless and thoughtful. Although our room was not immediately available at check-in, the concierge team graciously extended complimentary breakfast and arranged a beautiful room upgrade, turning the wait into an unexpected delight. Throughout our stay, every member of the team impressed us with their professionalism, warmth, and attentiveness. In particular, Sabrina stood out for her gracious manner and accommodating nature. She ensured that every detail was handled with the utmost care, making us feel truly valued as guests. A highlight of our stay was the thoughtful gesture in celebration of my husband’s birthday, a complimentary cake and a lovely gift delivered just before our departure. This personal touch made the occasion all the more memorable and left a lasting impression. The breakfast was superb, offering both quality and variety, while the amenities were impeccably maintained. Our upgraded room was not only beautifully appointed but also exuded a cozy elegance, providing the perfect setting for a relaxing and enjoyable stay. We are deeply appreciative of Sabrina and the entire Grand Hyatt Kuala Lumpur team for creating such a memorable experience. It was a stay defined by gracious hospitality, and we look forward to returning soon.

Yuri Dionisio

Grand Hyatt is the epitome of luxury and elegance, offering an exceptional stay in the heart of the city. 🏙️✨ With its prime location close to shopping, dining, and key attractions, it’s the perfect choice for both business and leisure travelers. The rooms and suites are spacious, beautifully designed, and equipped with modern comforts, many featuring breathtaking city or ocean views. From the moment you step in, the atmosphere exudes sophistication and comfort, making every stay unforgettable. The hotel’s facilities are world-class, with a stunning swimming pool, state-of-the-art fitness center, rejuvenating spa, and multiple dining options that serve both international and local delights. 🍽️ The staff are professional, attentive, and always ready to go the extra mile, ensuring every guest feels truly special. Whether for work, a romantic getaway, or a family vacation, Grand Hyatt offers the perfect blend of luxury, convenience, and world-class hospitality—an experience worth returning to again and again.

Cameron Low

Usually my regular hotel when visiting KL. Service standards always very high. Great staff. Rooms are however dated - I have encountered in-room wi-fi issues in at least 50% of my stays here. Hyatts generally do very good in-room dining, and this Hyatt is no exception. Can get loud at night due to rempit racing around KLCC, but it's a common issue faced by all the hotels in this area. Restaurant choices can be improved in this hotel. Pool area is nice, so is the spa. Rooms are dated, especially the suites, and in need of renovations. Good WoH perks. Location wise: one of the best in the city.