DoubleTree By Hilton Kuala Lumpur Hotel

Dr. Stephen-Claude Hyatt

This property is located in one of the best locations in KL. Just a few meters from the MRT, and a less than 10-minute walk to the Iconic KLCC. It is connected to a mall, and so you will have a plethora of dining and shopping options. There are also many eateries surrounding the property, no matter the direction. As for the property itself, it is a bit dated but well maintained. The breakfast options are lovely, with various cuisines and seating options. The executive lounge is just wonderful, with delicious food options, great breakfasts, and a beautiful almost 360 view of Kuala Lumpur. Shalinda is the consummate hostess, who is great at what she does, and is a pearl at this property. She made us feel welcomed and a priority, something I saw her do with all guests at the lounge, giving that special attentive touch. She also has a wonderful and efficient team working with her, including Shabby, Magis, Umish, Hikal, Rozana, Tina, and Yuri. They are all pleasant and attentive, and made us feel like we were at home. Thanks to you all, and we wish for you a blessed, successful and happy 2026. We hope to see you again soon.

farhan rashid

I had the pleasure of being served by Shah during my recent visit to Makan Kitchen at the DoubleTree Hotel Kuala Lumpur City, and I must say—her service was nothing short of exceptional. From the moment we arrived, Shah greeted us with a warm, genuine smile that immediately made us feel welcome. Her polite demeanor and calm, professional attitude set the tone for a truly enjoyable dining experience. She was attentive without being intrusive, always anticipating our needs before we even had to ask. Whether it was refilling our drinks, checking in on our meals, or offering thoughtful recommendations from the menu, Shah handled everything with grace and efficiency. What stood out most was her ability to balance professionalism with a personal touch. She engaged with us in a friendly, respectful manner that made us feel valued—not just as customers, but as guests. Her knowledge of the menu and her willingness to accommodate special requests showed a level of care and dedication that reflects incredibly well on the entire team at Makan Kitchen. In a busy hospitality environment, it's rare to find someone who consistently delivers service with such poise, warmth, and attention to detail. Shah is a true asset to the DoubleTree team, and I hope her efforts are recognized and celebrated. She turned a great meal into a memorable experience. Thank you, Shah, for your outstanding hospitality. I look forward to dining at Makan Kitchen again soon—and I’ll be hoping to see you there!

A D

Had a great stay at DoubleTree by Hilton Kuala Lumpur. The staff were extremely friendly and welcoming. The room was clean, comfortable, and well-maintained, with great views of the city. The location is very convenient, with easy access to Suria KLCC and public transport. Breakfast was excellent with a wide variety of options, and the facilities like the pool and gym were well kept. I’d also like to give special recognition to our cleaner, Kabir Joy. He did an excellent job keeping our room spotless throughout our stay. He was very professional, friendly, and always made sure everything was clean and well organized. His attention to detail really made a difference and added to our overall positive experience at the hotel. Thank you, Kabir Joy, for your great service!

nurul iffah

I had a company event here and were very pleased with the overall experience. The service provided by the team was excellent, and one of the staff members, Aiman, was especially helpful throughout the event. He was attentive, professional, and highly supportive, ensuring everything was well organised and ran smoothly. His positive attitude and dedication truly enhanced our experience. I sincerely appreciate the excellent service and would highly recommend this hotel.

Alex Soares

Wonderful experience at this hotel for 3 nights. Check in was smooth and efficient. Our room was large and very well appointed with comfortable beds and bedding. The bathroom was also large and modern. The best part was the excellent service from all the staff in particular Rosana and the team in the exec lounge and chef Eddie during breakfast. There were so many options to try I must have put on weight while staying there. I would definitely stay here again.