DoubleTree By Hilton Kuala Lumpur Hotel

Kavilan Ravi Chandran

My stay at DoubleTree by Hilton Kuala Lumpur was exceptional, with the Executive Lounge experience truly setting it apart. The lounge offered an atmosphere of calm sophistication, making it the perfect retreat throughout my stay. The Executive Lounge team — Unish, Royce, Rosana, Aidil, and Magis — delivered impeccable service with grace and genuine warmth. Their attention to detail, professionalism, and ability to anticipate guests’ needs reflected hospitality at its finest. Every interaction felt personal, seamless, and thoughtfully curated, elevating the stay to a truly premium experience. I would also like to extend my appreciation to the Housekeeping team, especially Ismail (Room Attendant) and Hekal (23rd Floor TL), for maintaining the room to an outstanding standard. The cleanliness, comfort, and consistency were exactly what one expects from a top-tier hotel. Overall, the refined Executive Lounge service, combined with excellent housekeeping and comfort, made this a memorable and distinguished stay. I highly recommend DoubleTree KL to anyone seeking an elevated, first-class hospitality experience, and I look forward to returning.

A D

Had a great stay at DoubleTree by Hilton Kuala Lumpur. The staff were extremely friendly and welcoming. The room was clean, comfortable, and well-maintained, with great views of the city. The location is very convenient, with easy access to Suria KLCC and public transport. Breakfast was excellent with a wide variety of options, and the facilities like the pool and gym were well kept. I’d also like to give special recognition to our cleaner, Kabir Joy. He did an excellent job keeping our room spotless throughout our stay. He was very professional, friendly, and always made sure everything was clean and well organized. His attention to detail really made a difference and added to our overall positive experience at the hotel. Thank you, Kabir Joy, for your great service!

Dr. Stephen-Claude Hyatt

This property is located in one of the best locations in KL. Just a few meters from the MRT, and a less than 10-minute walk to the Iconic KLCC. It is connected to a mall, and so you will have a plethora of dining and shopping options. There are also many eateries surrounding the property, no matter the direction. As for the property itself, it is a bit dated but well maintained. The breakfast options are lovely, with various cuisines and seating options. The executive lounge is just wonderful, with delicious food options, great breakfasts, and a beautiful almost 360 view of Kuala Lumpur. Shalinda is the consummate hostess, who is great at what she does, and is a pearl at this property. She made us feel welcomed and a priority, something I saw her do with all guests at the lounge, giving that special attentive touch. She also has a wonderful and efficient team working with her, including Shabby, Magis, Umish, Hikal, Rozana, Tina, and Yuri. They are all pleasant and attentive, and made us feel like we were at home. Thanks to you all, and we wish for you a blessed, successful and happy 2026. We hope to see you again soon.

dani ghaz

My stay at this hotel was truly amazing from start to finish! The staff were friendly, attentive, and always ready to help with a smile. The room was clean, cozy, and beautifully decorated — it felt like a home away from home. What impressed me the most was the food! Every meal I had was absolutely delicious — from breakfast to everything was perfectly cooked and full of flavor. The variety at the buffet was great, and the presentation made it even better. The location is also perfect, close to everything but still peaceful and relaxing. I genuinely enjoyed every moment of my stay and can’t wait to come back again. Highly recommended to anyone looking for great service, comfortable rooms, and amazing food.. Thank You so much Aiman supervisor and everyone.

U 96

We had a few issues with this hotel; our first room was very dated and not clean and so we were moved to a second. The second room was better, but at 5am we were woken by the loud trains and didn’t sleep well so they moved us again. We had some other difficulties too. This was all escalated to Odelia, a senior manager who took it seriously, resolved our issues, very kindly going above and beyond what was expected. The location is good, and the hotel has some nice facilities, however the building is old and needs updating. Because of this, there are bound to be some difficulties from time to time. The staff, however are very warm and friendly. Breakfast is amazing - so much variety and several live cooking stations. The staff are a big plus, but because of the limitations of the building, in my opinion, this is a basic 4* hotel.