DoubleTree By Hilton Kuala Lumpur Hotel

Clemens Kraus

Location was perfect for us as it was a bit away from the busyness of KL. Grab/taxi was anywhere between AUD 5-8 to get us anywhere. Kumar the Roti maker is smashing out 400 units for breakfast. Super nice guy. Rino the waiter was welcoming us every morning and brought us to our table. Arif the young gentleman at the Masala and cold brew coffee station was always smiling. All breakfast crew made us feel welcome! Nice job. Concierge service was great as well! Sorted us out with water for the day and organised trips for us.

Nikhil Abraham

I stayed at DoubleTree by Hilton Kuala Lumpur for 4 days and had 3 rooms booked. The experience was excellent throughout. Started with the warm cookies while checking in, the double tree classics. The breakfast spread was outstanding with a great variety of cuisines every day. Especially loved the daily nasi lemak station with different side dishes each morning. Another big advantage is the location. The hotel is directly connected to a mall with plenty of dining and shopping options, plus a large supermarket which made everything very convenient. What truly made the stay special was the staff. Everyone was incredibly sweet, warm, and accommodating to all our requests, which made us feel very comfortable and well taken care of throughout the trip.

Kuhan Murugan

Our breakfast experience was made unforgettable by the incredible service of Chef Sugoand Chef Chong. Chef Sugo is a master of grace under pressure; he managed a difficult, non-queueing crowd with perfect patience while ensuring every single guest felt welcomed and taken care of. He went above and beyond to prepare a top-notch, custom cheese salad roti canai and made paneer uttappam for me. His humility, skill, and leadership are truly rare. These two chefs are the heart of this hotel’s excellence and are highly deserving of a special award for their dedication to guest satisfaction. They are the gold standard of service. We will definitely be back.

Ameera Alya

I had a pleasant stay at DoubleTree by Hilton Kuala Lumpur and would especially like to compliment the breakfast staff, Mr Alex for his excellent service. Mr Alex was always attentive, friendly, and made sure we had a great dining experience every morning. He constantly checked on guests and ensured everything was comfortable and enjoyable during breakfast. Miss ennan was also very kind, welcoming, and helpful throughout our dining experience. Both of them truly stood out with their warm hospitality and professionalism, which made our stay even more pleasant. The team leader, Mr Alex was also very nice and welcoming, creating a warm and comfortable atmosphere for guests throughout our stay. The overall staff service definitely deserves 5 stars. As for the food, there was a good variety during breakfast, but some dishes were a bit bland in taste. My favorite is usually the baked beans, but unfortunately, they were quite disappointing this time because they lacked flavor. Overall, I would rate the food taste 4 stars. If you are staying at DoubleTree by Hilton Kuala Lumpur, please look forward to being served by Mr. Alex — his attentiveness and hospitality truly make the breakfast experience memorable. Thank you for the magnificent service especially to Mr Alex, and also to Miss Ennan, and the whole team for making our stay enjoyable and welcoming.

Dilaawaiz Ramsha

We had a wonderful stay at DoubleTree by Hilton Kuala Lumpur. The hotel is beautiful, clean, and very comfortable, and the staff made our experience even more special. A special thank you to Mac from the breakfast buffet team. She was incredibly warm, polite, attentive, and always greeted guests with a genuine smile. Her kindness and excellent service truly stood out and made our mornings pleasant and welcoming. She went above and beyond to ensure we were comfortable, and her positive attitude reflects very well on the hotel. The breakfast spread was also excellent with many delicious options, and the overall hospitality throughout our stay was amazing. We really appreciated the professionalism and care shown by the staff. Highly recommended hotel for anyone visiting Kuala Lumpur, and Mac definitely deserves recognition for her outstanding service!