Unico 20° 87°

Stephanie Cook

My husband and I just spent 5 nights at this resort for our honeymoon. We had Alberto as our local host and he was awesome! Extremely helpful in booking spa services and dinner reservations. Eugene was our waiter by the pool every day and he was outstanding. The tablet in our room didn’t function properly but that’s minor compared to all of the great things. Pro tip: if you want great poolside service, you should bring cash. We tipped a bit heavily on day 1 and the outstanding service carried through the week. The people who work by the pool are constantly working hard and they should be compensated for that. I highly recommend this resort!

leepanthers9

We came here for our anniversary and enjoyed it very much. Alberto was our concierge and was so helpful! I needed ice packs for travel and he arranged for that to happen. We had a Ocean view room that we loved, it was clean and beautiful. The bathroom was spacious and had a modern design. The view was breathtaking and we enjoyed breakfast out on the balcony a couple times. Staff was great, check in and check out was a breeze. We were welcomed at check in with a warm towel and a fresh drink. Great adult resort. The cons, unfortunately one of the pools were closed due to maintenance. They tell you at check in to go and reserve a chair at the pool early and this creates a problem at the pool. We also sat through a presentation that was very aggressive toward the end, but you can easily just say No to that, but we got a free massage for enduring lol. Overall beautiful resort with great service.

Tarisa Haas

I can’t say enough about how much we enjoy this resort Laura our concierge was top notch she went above and beyond making sure we had everything we needed to make our stay perfect, we will definitely request her on our next visit. It was sad to say goodbye for now to her. All the staff are very accommodating I wish I could remember all the wonderful names of our servers, but our beach butler Maria and server on the beach Louis were a lot of fun and gave us many laughs. The food is the best we’ve had at a all-inclusive 5 star.

Cathy Alpert

The resort is beautiful and the people working at the resort are truly wonderful. The saxophone player that plays Monday afternoon at the pool is fantastic! My only complaint is the check in process. This needs to be streamlined. After it took us 12 hours to get to the resort from our home they had us sitting in the lobby for over a hour seeing multiple people. This is the process for everyone. One explains the resort, the next one makes Dinner reservations etc. Our room was not ready but for an additional $50.00 per night we could get an upgrade and not wait for the room we paid for because the official check in was not for another 3 hours. They also push right from the minute you walk in to have a 90 minute meeting with them while you are on vacation so they can try to sell you on a long term vacation package. The woman would not give up all week even though we told her we were there to relax and we were not interested. She texted us several times and found us by the pool several days in a row to discuss and push the meeting. Finally my husband had enough and basically said “go away we are on vacation”. The resort is great, employees are wonderful, But I would not go back. There are so many wonderful all inclusive resorts out there to go to. We did not like the long check in process and them trying to sell us something all week long.This is not what I would expect from a 5 star resort. I gave the resort a 4 star for that reason.

megan smith

If we could give 10 stars we would! Our wedding was at Unico on 2/10/24 and it was a truly fantastic experience. From the planning to the day of, everything went SO smooth. Our on-site coordinator, Christopher, was so wonderful to work with and he made everything so fun and relaxing. We had 60 guests and the hotel was extremely organized with our group. The restaurants were all delicious, Luis at the pool was great with helping us save chairs and the service overall was amazing. If you’re thinking of vacationing or having your wedding in Mexico, look no further! Thank you for such a memorable time.