Overview
Looking out across the glistening turquoise waters of the Caribbean Sea, the incredible Grand Oasis Cancun is an ideal choice for a sensational all-inclusive Mexico beach holiday. With sun, sea and sand on tap, activities galore and Las Vegas-styl...
Looking out across the glistening turquoise waters of the Caribbean Sea, the incredible Grand Oasis Cancun is an ideal choice for a sensational all-inclusive Mexico beach holiday. With sun, sea and sand on tap, activities galore and Las Vegas-style entertainment at the onsite casino, you can experience something new every step of the way. Relax in comfortable accommodation, delight in choosing from a tantalising array of restaurants, or get in the swing at the nearby 9-hole golf course. A world of wonders awaits your arrival at the magnificent Grand Oasis Cancun.
How far is the nearest beach?
Grand Oasis Cancun is located next to the beach.
Distance from resort centre
There are a range of shops, bars and restaurants close to Grand Oasis Cancun.
Distance from the airport
Cancun International Airport is approximately 16km away from Grand Oasis Cancun.
![Pools]( "Swimming Pool")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Gym")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Parking]( "Parking")
Parking
![Spa]( "Spa")
Spa
![Kids Club]( "Kids Club")
Kids Club
![Adults-Only]( "Adults-Only Areas")
Adults-Only
![For Families]( "Family-Friendly")
For Families
Facilities
- Swimming pools
- Restaurants
- Bars
- Beach clubs
- Adults-only zones (including restaurants, bars, beach clubs and a 24-hour casino)
- Gym
- Spa (adults-only)
- Kids club
- Tennis and multipurpose court
- Beach and pool volleyball
- Beach soccer
- Tightrope
- Archery
- Yoga
- Pilates
- Zumba
- Aqua aerobics
- Pool contests
- Mega Jenga
- Live DJ sessions
- Evening entertainment (including live music, themed parties, and live shows in the Atrium and Oasis Arena)
- Adults-only entertainment
- Beauty parlour (adults-only, local charge)
- Boutique (local charge)
- Parking
- 24-hour reception
- Currency exchange
- Laundry service (local charge)
- Babysitting services (local charge)
- Meeting rooms and facilities
- Wedding and honeymoon services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
Grand Oasis Cancun is an all-inclusive resort. The programme consists of meals and beverages service 24 hours a day, with breakfast, lunch, dinner and snacks served at a wide variety of restaurants and bars. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
3.6
Google reviews (18203)
HOLLY #FunTravelSeeker
Quick check in. Employees have all been very nice. Had problems with our hot water and took 2 days to fix it. Also, a problem with our safe not working, they finally replaced it with another safe. It's not great at restocking our mini bar with water and coke. Love that the beach is right outside the resort and the pools are warm and clean. Hate that it costs more for chairs on the beach. But they do have lots of chairs at the pools. The food is OK, but I hate that if you want the nicer restaurants, you have to pay $50 per day extra. I already paid for all inclusive, I feel they should offer more restaurants if you're already paying a all inclusive price. It's only worth it if you drink a lot of alcoholic.
Natalia Hernandez
My family’s experience at this hotel was horrible. We waiting over 4 HOURS for our room because the front office could not “find” our reservation. We all had to form an argument and call multiple agents to help us with this issue. After finally receiving our room, we had 1 bed when we booked a room for 3 people, it was obvious they gave us the wrong room due to the reservation issue. Later, we went to the only food service available at that time which was by the pool. The food was OK nothing outstanding. Later at night we found out many of the restaurants are not included and we had to eat at basic restaurants. The food was very basic and did not have flavor. When we finally went to Bahia, the only nice restaurant available without paying extra, the food was absolutely disgusting. The steak was gray and the sides were not seasoned… i don't even think they put salt. Additionally, my family noticed that most of the staff were unhappy and did not seem like they enjoyed their job. The drinks were also incredibly basic and they did not even have daiquiris. The worst part about this hotel is that it is honestly a total scam, they tell you it’s all inclusive but it’s absolutely not. For anything remotely nice you had to pay extra. Even the chairs by the beach were extra. I do not recommend this hotel as it lacks good service and overall looks really cheap.
Heather Curtis
If I could give this resort 0 stars, I would. I have been to Mexico many times, and I would NEVER recommend this resort to anyone looking for a nice getaway.
Upon arrival, our AC was completely nonoperational. Our mini fridge was also broken. First night taking a shower, the entire shower head broke off the wall and the tub didn't drain. Maintenance visited our room 4 times the first 2 days and the only thing they fixed properly was the shower. The AC continued to be a problem and the fridge was never fixed.
The food was almost inedible. The buffets were a mess, the food was sloppy, and the waiting staff was slow and had to be tracked down for water, coffee, cleaning off the table, etc. I barely ate the entire week because the food was so poor.
Pools were so dirty and chairs were broken. I did not see anyone cleaning or maintaining any of the pools during the day. There was also no pool side service - only 1 bartender per bar so getting a drink took forever.
Lastly, our room flooded both inside and outside the room. When it rained (which it did a lot) the elevators in our building were leaking as if there were no roof at all. The floors in every building were slippery and they had towels down everywhere like an old prison. Concierge did not help with anything. All they wanted to do was try and sell you time-share. Staff was so rude. Any question you had was a burden - especially to non-Spanish speaking guests.
I never leave reviews, but this one had to be done. DO NOT visit this resorts. It is a complete and total waste of money.
Sabrina Krenzelok
They do not advise that not everything on property is not included. Paid good amount expecting an all inclusive to be told at check in that if I wanted the other restaurants and pools that we needed to pay more. The food that was available was not good and the buffets were always the same food during our entire stay. Rooms were very small and not good at all. The concierge was not helpful. They never answer the phones or pick up and hang up. They would forget things you requested so it took even longer. Took days and multiple requests for towels, laundry and restocking of bar. Would not recommend this hotel if going to Cancun.
Maria Hernandez
My recent stay at the Grand Oasis Resort was terrible across various aspects.
The hotel rooms were noticeably outdated, which was quite surprising for a resort that claims to offer a luxurious experience.
The reservation process for the resort's restaurants was chaotic and poorly managed. There were not enough dining options available, and even when reservations were made, we often faced long waits or were turned away. The quality of the food was horrific, and there were instances where dishes ran out, despite the resort being advertised as all-inclusive.
The service at the resort fell far below expectations. Staff, particularly bartenders, seemed more interested in tips than providing quality service. It was frustrating to experience delayed or indifferent service unless you had a tip ready.
Dealing with management regarding minor issues was unprofessional and unhelpful. There was a lack of responsiveness and a dismissive attitude towards guest concerns, which added to the overall negative experience.
My experience at the Grand Oasis Resort was marred by outdated accommodations, disorganized dining options, poor service, and unprofessional management. For a resort that markets itself as all-inclusive and luxurious, it failed to deliver on its promises. I strongly advise anyone to visit this awful resort!!!!
More...
