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  Back Home Destinations Caribbean Mexico The Pyramid Cancun   
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Located In: Mexico

The Pyramid Cancun

Google Logo 3.9 Google reviews (6779)
Best Price From £1229pp
Dec 2025
£2009 pp
All Inclusive
Jan 2026
£1229 pp
All Inclusive
Feb 2026
£1259 pp
All Inclusive
Mar 2026
£1369 pp
All Inclusive
Apr 2026
£1269 pp
All Inclusive
May 2026
£1389 pp
All Inclusive
Jun 2026
£1399 pp
All Inclusive
Jul 2026
£1429 pp
All Inclusive
Aug 2026
£1529 pp
All Inclusive
Sep 2026
£1369 pp
All Inclusive
Oct 2026
£1399 pp
All Inclusive
Nov 2026
£1409 pp
All Inclusive
Dec 2026
£1439 pp
All Inclusive
Free Room Upgrade to a Pyramid Master Suite *
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.

How far is the nearest beach?

The Pyramid Cancun is located next to the beach.

Distance from resort centre

The hotel is close to a range of shops, bars and restaurants.

Distance from the airport

Cancun International Airport is approximately 16km away from The Pyramid Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Adults-Only
For Families
Click to read more
Accommodation
Pyramid Standard
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Junior Suite
  • Plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Master Suite
  • Jacuzzi or plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • Jacuzzi (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Beach clubs
  • Gym
  • Spa
  • Adults-only zones (including restaurants, bars, beach clubs and relaxation areas)
  • Tennis and multi-purpose court
  • Beach and pool volleyball
  • Beach soccer
  • Tightrope
  • Archery
  • Yoga
  • Pilates
  • Zumba
  • Aqua aerobics
  • Pool contests
  • Mega Jenga
  • DJ sessions
  • Evening entertainment (including live bands, themed parties and entertainment at the Atrium and Oasis Arena)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting service (local charge)
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.

The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Careyes

  • Gourmet cuisine
  • Serves dinner
  • Reservations required

The White Box

  • Mediterranean gastrobar
  • Serves lunch and dinner

Sakura

  • Japanese-Peruvian fusion
  • Serves dinner
  • Reservations required
  • Adults-only

Cocoa

  • Restaurant and beach club
  • Serves breakfast and lunch, à la carte
  • Seafood and grill
  • Adults-only

Bites

  • Located in Market Place Food Hall
  • American cuisine
  • Serves lunch

Maki Taco

  • Located in Market Place Food Hall
  • Mexican-Japanese fusion cuisine
  • Serves lunch and dinner

Le Buffet

  • Located in Market Place Food Hall
  • Serves breakfast, lunch and dinner, buffet style

Bites Tatish

  • American cuisine
  • Serves lunch and snacks

Maria Bonita

  • Mexican cuisine
  • Serves dinner

Dos Lunas

  • Italian cuisine
  • Serves dinner
  • Reservations required

Bahia

  • Steakhouse
  • Serves dinner
  • Reservations required

Hacienda Sarape

  • Mexican cuisine
  • Serves lunch and dinner

Akeru

  • Mexican-Asian fusion cuisine
  • Serves dinner

Tun Kul

  • Food hall buffet
  • Serves breakfast, lunch and dinner

Il Forno Dos Lunas

  • Italian trattoria
  • Serves lunch

La Placita

  • Serves fast food at lunch and dinner (including burgers, chicken, tacos, tortas and pizza)

Hippie Chic

  • Snacks station by the sea
  • Serves ceviche, pizza, burgers and ice cream at lunchtime

La Trattoria

  • Italian trattoria
  • Serves lunch and dinner

Tatish

  • Serves breakfast, lunch and dinner, buffet style

Benazuza

  • Molecular cuisine
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

The Black Sens

  • Dark experience
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

Le Petit Chef

  • Culinary demonstration on your table
  • Serves dinner
  • Reservations required
  • (Local charge)

Miramar

  • Restaurant and beach club
  • Seafood and grill specialties
  • Serves lunch
  • (Local charge)

Sian Ka’an Beach Club & Spa

  • Serves wraps and snacks
  • Adults-only
  • Exclusively for Sian Ka’an guests

The Pyramid Beach Club

  • Serves wraps and snacks

24-hour room service is available (local charge, included for Sian Ka’an guests).

Offer Details

Free Room Upgrade to a Pyramid Master Suite *

Free Room Upgrade to a Pyramid Master Suite *
*Room Upgrade between dates: 03/12/2025 - 24/12/2026

Pyramid Standard -> Pyramid Ocean Front

Pyramid Junior Suite - Pyramid Master Suite

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 3.9 Google reviews (6779)
Zainab Dinari
I travelled to this resort with my two children, ages 13 and 10. When we arrived after travelling all day, the check in desk was closed. We proceeded to go to the check out desk and stood there for 20 minutes without being acknowledged. We were than told, we were at the wrong desk and directed to another desk. When we checked in, the rules of the resort were not explained to us. We knew to make sure to keep the room clean and understand the rules from staying at previous hotels about damage deposit fees. We paid the resort fees, and the lady told us to proceed to our room. It is a big resort; all she told us was to go out the doors and take a left. We were lost, so we asked a worker for help. He helped us to our building, but it was like a 5 minutes’ walk. There’s no way we would’ve found it on our own. The first day while walking around, we did notice we were stared at a lot. We are covered as we are a Muslim family, so we understand we stick out. Its ok, maybe its not common for these places to have different types of families so we ignored it as much as we could. We were on vacation and were trying to not let it get to us too much. One of the days, we had brought back a drink, and it had spilled. We tried to call concierge to tell them about it, so they can get someone to clean it. I didn’t want it to damage the ground. No one answered at concierge, as the room doesn’t have paper towels we used a towel. The next morning, I received a letter saying that I needed to contact concierge. They proceeded to tell me that housekeeping had found that I had stained 2 towels and must pay to replace the towels. The charge would be $28USD/towel. I proceeded to tell them that I was not told about covering any costs as it’s a resort and they must deal with stains all the time. They told me to come to the desk to talk to them and then advised I talk to the manager the next day as she will be in. During this time, housekeeping stopped coming to the room. They said I had to pay the balance as soon as possible and not at the end of the stay. The discount they had offered me was 460pesos which I paid for that night, because I got several calls to my room harassing me about this pending payment. I’m disappointed that happened, I did inform them due to this I will not be able to tip the housekeeper at the end of my stay because of the circumstances. For a resort with an amazing pool, I was hoping to spend most of my time at the beach and the pool. During the stay we went to the pool twice and the beach 3 times. We felt uncomfortable because the staring was getting to us. So much that when we would walk by a group of people, they would stop talking and all turn and look at us. We didn’t bother other people, just kept to ourselves and did our own thing. I had scheduled two excursions during the trip and our stay was for 10 days. We did the second excursion on Tuesday and were leaving the Friday after. The remaining days (Wed, Thurs, and Fri) we did not leave our hotel room, except to eat. We were done with the stay and wanted to return home. I was excited to go on this trip as I’m a single mother. Saving up for this trip was a lot of work and I felt we all deserved this trip to relax. Due to the trauma from this experience, we will not be returning to Cancun. I hope others have better experiences than this and are taken care of better than we were. Save yourself the grief and do not stay at this resort.
Karina Patel
Not worth the money. Staff at bars are nice and friendly but food is worst food I have ever had anywhere. Served food even came cold and no care to rectify it. Barely anything edible in buffets and impossible to get a restaurant reservation. We requested 2 beds and only got 1 and when we asked for a bed to be delivered they left the bed outside and wanted us to re arrange the room fit it in and dress it our self. The mattress was full of stains and we didn’t end up using it just knowing what state it was in. Felt sick knowing it was in the room. This all outweighed the lovely pools and beautiful views of the water especially from our room.
Gina Armanyous
⭐ Google Reviews — English Version (direct & accessible) Disappointing stay – would not recommend We stayed here for two weeks and paid €1500 per person, but it was absolutely not worth the money. The hotel calls itself “all inclusive”, yet in some restaurants you still have to pay for your drinks. For the better restaurants you need to book in advance, but for three days in a row we couldn’t get a reservation anywhere because everything was fully booked. Customer service was also very disappointing. A misunderstanding about a reservation — which we had already sorted out — was brought back up again as if we had done something wrong. They asked us to show proof of cancellation, and there was even talk of checking security camera footage, which felt intimidating. At check-out, we found out the issue still hadn’t been communicated internally. Instead of the lobby simply calling the concierge, we had to walk all the way back to our own building to tell him again that the issue was already solved. That’s a seven-minute walk there and seven minutes back in the heat, all because they didn’t pass on the information. For such a big and supposedly luxurious hotel, this felt very unprofessional. Basic facilities were also poorly managed. The towel service was inconsistent and one day there were no clean towels at all. You can only get drinks from 11:00 onwards, the buffet food is average at best, and I even received a cup with a lipstick stain on it. The sunbeds are hard and uncomfortable, and the bar is often so busy that you wait far too long for a drink. Overall, this feels more like a 2- or 3-star hotel rather than a 4-star resort. We were treated unfriendly on multiple occasions, and simple things were made unnecessarily difficult. I would not recommend staying here if you want value for your money.
Shirley Leyva
Well, its complicated !!! This place has 3 diferentes hotel or ressort, and even if is the same entrance, you can't use or entrance in certain places. Like I said is complicated. When I arrived, no help with suitcases to get to the lobby, and worse no hepl to get to my room. The place is big!!! The guy in the reception give us a very confused directions, and it took us a long time to figure out, no help NONE!!!! The room OMG!! The bathroom had a big window that you can see through from the beds. So you can see everything !!! They put a paper bags to hide the view. And in the beach no service, unless you buy the sevice bottle, and you can't use the sections neither. So if you're lucky, maybe you will find a place to sit. If not well is nobody's problem, it's your fault to not wake up at 6am and reserve your place.
Midhun Ajayakumar
Stay at The Pyramid Cancun was absolutely unforgettable! From the moment we arrived, the staff greeted us with warmth and hospitality. The rooms were spacious, modern, and offered breathtaking ocean views. The resort has endless dining options — every meal was delicious, but the specialty restaurants truly felt like fine dining. The entertainment was world-class, with exciting shows, live music, and a vibrant nightlife atmosphere that made every evening feel special. The pools and beach were always clean and inviting, with plenty of space to relax. What impressed me most was the service — every staff member went above and beyond to make sure we had the best experience possible. I highly recommend The Pyramid Cancun to anyone looking for luxury, fun, and relaxation all in one place. Can’t wait to come back!
More...

BEST PRICE FROM Flight & Hotel
£1229pp
Dec 2025
£2009pp
All Inclusive
Jan 2026
£1229pp
All Inclusive
Feb 2026
£1259pp
All Inclusive
Mar 2026
£1369pp
All Inclusive
Apr 2026
£1269pp
All Inclusive
May 2026
£1389pp
All Inclusive
Jun 2026
£1399pp
All Inclusive
Jul 2026
£1429pp
All Inclusive
Aug 2026
£1529pp
All Inclusive
Sep 2026
£1369pp
All Inclusive
Oct 2026
£1399pp
All Inclusive
Nov 2026
£1409pp
All Inclusive
Dec 2026
£1439pp
All Inclusive

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