The Grove Resort & Water Park Orlando

Jenny Bang

I would not recommend staying at this hotel. I can't wait to never go back! The property was not created as a hotel- it looks like they were meant to be apartments and they changed their minds last minute to make it a hotel. You might not think that would be a big deal but think about how many times you come and go from your home/apartment vs how many times you go to and from your hotel room. Much more movement in a hotel so you have to have more elevators that function at a higher capacity. If you do not have kids and are on a lower floor- you should not have an issue but with a stroller or on a higher floor- you will be screwed. Be prepared to wait in a line for the elevators and finding yourself hauling everything to the next elevator (not close) when one is broken like it was for us. Also the walls are super thin and you can hear everything in the room next door. Another huge issue I had with the property is security. During our stay, the TV displayed an incorrect room number and name- when I informed the front desk, they made it seem like it happened all the time and shrugged it off. The Operator was condescending and was explaining why this would happen; that the room was not set up properly. Well I don't really care how the room was setup- I do not trust that our name and room number is not displayed in a random room of the hotel. So if you want the rooms near you to know your name and room number- def check this hotel out.

Elizabeth Phillips

Stayed here early April 2025 for 5 days. The good: The family 3 bed suite was very spacious overlooking the pool, and had everything needed. Plenty of carparking available ($30 per night.) Staff were friendly and helpful. Location was convenient for Disney parks. The not so good: Apartment was dated with quite a few broken/not working items. Blinds, lamps, sockets etc. We had to ask for toiletries/ towels as these had not been provided. Everything onsite was incredibly expensive. There were not enough sunbeds and many were in the shade. You had to queue early for the small waterpark if you wanted a sunbed. Overall we did enjoy our stay but would rate this as a 3 star place. We wouldn't return here.

Bridgid Murnane

So the grove was excellent. Great activities for kids, and a wonderful resort. Dalijiah was a wonderful help by the springs, he’s the man. Eric at the floride was a vibe assisted in my daughter, sister, and myself with the floride which was so fun and worth every penny! Nina at the hair braid hut was amazing, my daughter was thrilled with her hair. Rashad the recreation manager handled a busy day with grace. Finally Ethan was our wonderful server at our Cabana at the water park (highly recommend) great way to spend the day at the water park but still have shade and space. The staff here are incredible.

TAN

Olivia, who answered the phone on 4/13 at 4pm PT was GREAT! I had issues getting an email confirmation, which should be easy. I spoke to three different agents from the Grove's reservation team. After days of waiting and calling, I was ready just to cancel my reservation. Olivia was able to help me in less than 2 min. She got me the email confirm and explained how early check in works. She was so nice and helpful. Excited for my trip again. If you can avoid calling the reservation line, just wait on hold for the guest service people at the hotel. If you need guaranteed early check-in, you will probably need to book elsewhere. You can add it to your reservation but it is not guaranteed it's still first come, first serve, and the people with it pre-booked are not prioritized. You are not charged unless you use it. This is not a problem for me but just letting others know. You can still use the pool and stuff while you wait for your room. :)

Voy Anuszkiewicz

All in all a nice stay, very good housekeeping in our case rooms were very clean. Since the resort is made of 3 towers, interlinked signs pointing to garages, lobby, and elevators should be much better, lighted, and more visible from a distance. Many people appeared to get lost.... The carbon monoxide alarm went off while using the toaster, I was unable to reach the guest services desk as the phone goes to HOLD and elevator music instantly.... there is only 1 restaurant on site and it's very expensive without the best food... better off getting a sandwich at Starbucks on site (if need be). All in all, my hat goes off to the hard working staff in sanitation, security, front gate, but in the future I would love The Grove to offer a much better value for the $