The Grove Resort & Water Park Orlando

Ashley Jeige-Sidhu

As an experienced resort traveller in Florida, this is a value resort. You get what you pay for. This is not an expensive place and I believe advertised nicer than it actually is in person. MUST KNOW before booking: This resort is a member is FEMA (Federal Emergency Management Agency) underprivileged families are currently living at this resort and with dogs. I saw a large pit pull on a chain being walked down the hall. A huge NO NO for me with 2 little kids. I understand that people need help and the hotel is supporting in this role. However paying hotel guests should be aware, I will not return or even recommend this hotel for this very reason. If you are looking for a cheap place to stay temporarily with multiple bedrooms it’s perfectly fine. The rooms have visible wear and tear. Sofa was stained and filthy. The positive things- pools are nice, and so are the hotel staff, beds are comfortable and units are spacious. 3.5 star good.

Helen Nicholson

We arrived for a 16 night stay late at night. The young chap gave us rooms in block 2 on the 7th floor. We had a lot of luggage and a full supermarket shop. We drove up to level 5 which is the highest car park and got everything out of the car and headed to the lift which was out of order!!!! We were so tired but dragged everything up 2 flights of stairs. Once in the room it smelt very damp and there was a strange humming noise. Next morning I spoke to a lady on reception to see how the lift is going to take to mend and she told me they have been waiting for a new part for ages!!! I was not impressed. She offered us a different room in block 3. We had to pack everything up and change blocks which was a chew on but certainly worth it! Rest of our stay went great It’s a lovely complex but the corridors are getting very tired. Would we stay again? Yes maybe. I must add that the beds are SUPER COMFORTABLE!

Aaron Munson

Stayed there with my family recently and they stole our deposit. We paid for the stay and told that was final payment. When we arrived, they requested an additional deposit to hold until we checked out. We checked out and they said funds would be released at 10 am. Funds were never released. Received a zero balance statement and told the deposit would be released that day. A few days later they said it would be 7 to 10 days. Called back and they said 7 to 10 business days. After 11 business days they lied and said it was not going ti be returned to us and that’s all they could say. Requested a manager and refused to transfer me. Saying I need to talk to accountant office and they are closed. Just one lie after the next. Would not recommend staying there! Will never stay there ever again! They lie about everything. Promise you a shuttle to Disney only to find out there is only one pick up and drop off and it takes more than an hour to get to the parks when they are 15 minutes away. You have to do your own laundry and clean your own room. It smells like water and sand in the room. Furniture old and out dated! On site water park is a swimming pool and extra features cost more to reserve. All lies! Fake resort! Don’t stay there! *** They responded to this post saying they are looking into the matter and another lie! Haven’t heard from anyone and I still don’t have my money back. They steal extra deposits they take separate from your stay - send you a zero balance - and keep your money and avoid your calls. DO NOT STAY HERE!!!! 9/20/2024 checked out for good!

Miranda Finley

We are still guests here, but I wanted to write my review while it was still fresh in my mind. There are definitely pros and cons. First of all, I reserved a 2 bedroom suite, one with a king and the other with two double beds. This is what we wanted because we are here for a teen birthday weekend and all the girls wanted to sleep in the same room. Instead we were given a 3 bedroom suite, which has one bed in each, so they had to split up. The check in process was not ideal. We arrived quite late in the evening and while there were three clerks working check-in, we had to wait quite a while. The clerk was so anxious to clock out that we weren’t told about the room change, or given a parking pass. We needed a luggage cart, but there were none available and the valet was nowhere to be found. Suite Pros: Spacious with plenty of room to move around Comfortable beds and pillows Large kitchen for a resort Suite Cons: Shower curtain rod installed incorrectly preventing the curtain from closing No shower gel (two shampoos instead) Drain is gross Dishwasher just sprays water, no cleaning Clothes washer throws an error Not enough towels (bath or pool) Fridge doesn’t open fully because it is against the wall Property/amenity Pros: Easy to find the property Map of property to guide you to correct parking garage Good parking Pools and slides are nice (good variety) Property/amenity Cons: Very spread out, a lot of walking while lugging pool stuff Lots of restrictions on what you can bring into the pool areas/waterpark (be prepared to spend A LOT of money on mediocre resort food and drinks or spend half of your time walking back and forth to your room to eat and drink) And worst of all, a 10AM checkout time. Rarely is checkout so early at a resort. For a late checkout, it is $25 for each additional hour (if there is availability, which there wasn’t when we checked out on a Sunday). I would stay again, but I would expect to get the room that I paid for. I would also lower my overall expectations and I would still be grumpy about a 10AM checkout time. Also, based on the canned responses to these reviews from the resort, very little hope of changes or improvement.

Thomas Kus

The Grove Resort is a great base for the Disney and Universal Parks for anyone who has a car and prefers the convenience of self catering in a "home from home" to the costs and "eat out only" style dedicated Disney Park Resorts. We had a family suite with two bedrooms, a large lounge/kitchen and a balcony. I liked the fact that all balconies were fully insect proof and that the kitchen had a full size cooker/oven/fridge/freezer as well as dishwasher. Having a washer and dryer meant less travel luggage and a quick way to deal with wet towels and swimwear after a visit to the on site pool or water park. The latter is open 10-20 and has great slides as well as a lazy river. Finding shade can be difficult when it's busy and children up to the age of 14 need to be supervised. The hotel pool is more relaxed, less busy and open from 8-22 with young teens able to visit independently if parents want to give them some freedom to roam on their own. The resort has a small shop with very limited supplies so be prepared to stock up at a local supermarket. We didn't use the resort restaurant but it looked nice and inviting. Do check for additional resort and parking fees payable on arrival when booking this resort. For us it was a great base and a really good choice - it's worth paying a bit extra for a bigger room/suite, they are a lot nicer than the basic rooms.