The Grove Resort & Water Park Orlando

Tiffany Barretto

I had very high expectations for this resort that I booked for a family trip to celebrate my son’s graduation. For the money they are charging I would expect to have had a way better experience. The property was not clean, the hallways smelled like cheese/throw up , the sheets were stained, there was an annoying leak in my son’s room & the staff was not helpful at all! We tried reserving chairs at the pool and it was so difficult, we got the run around from the staff that we didn’t even end up getting to book the chairs. For me the cleanliness of the property was the biggest issue. I spent almost $800 for only 2 nights for the room itself and that’s not including parking. I would at least expect to feel comfortable in a clean room! I was DYING to leave by the end of the trip and ready to get home and wash off the filth! If you have older kids please don’t waste your time. This is definitely for families with smaller kids. The pictures are very misleading making it look like a literal water park but it’s not. The lazy river was literally brown & very small. Please do your research when booking a resort in Orlando! There are some great options out there and this isn’t one!!! 10/10 would definitely not recommend to anyone.

Matthew Moyer

Honestly I do not understand how this hotel could be rated as a 4 star. I’m pretty shocked by how deceiving the pictures are. This place is old, run down, and so poorly laid out. Everyone gets lost pretty much the entire time. I thought it was just my family and then I watched pretty much all the other guests struggle the same way. The rooms are so beat up. Furniture is scratched, dented, missing paint and is super dated. Carpet is old and dirty. We had hair everywhere when we arrived. Even on the plates in the cabinet. All of our sheets and towels had stains and weird crusty stuff on them. I had them bring a fresh bag to our room. Took approximately an hour and the new bag was even worse. The water park said it closed at 8. It was even advertised through the park but then they kicked us out at 6:45 and said they close at 6:50. Very specific time. Which was fine because the lazy river was disgustingly. The water was brown and had so much mulch in it. Water pressure is terrible. Good luck showering a kid. Save yourself the trip and head to Great Wolf Lodge in Naples because this is a waste of money! Oh and stairwells and parking garage had puke everywhere. So gross.

J. Noelle DuBois

For Floridians just coming from west side to get for a few days location is great- mostly country roads and little traffic bc it’s on the outskirts of major attractions. Beautiful grounds, rooms were large and clean. We did a two bedroom and the master suite was wonderful. We paid for early check in although there was some concern about room availability upon arrival. Check in was slow, recommend doing the app check in steps to speed up process. At the normal check in time of 4 the line was very long, grateful we could take advantage of the early check in option. The layout including elevators are poor- long, narrow corridors and small elevators. There also aren’t enough elevators for a resort this large. We ended up using the stairs frequently. The app that is suggested to download holds no updated info like daily events. The food was good, service was fair. At waterpark took several asks to get service. Gratuity is included on every bill which of course I didn’t notice right away.

Jenny Bang

I would not recommend staying at this hotel. I can't wait to never go back! The property was not created as a hotel- it looks like they were meant to be apartments and they changed their minds last minute to make it a hotel. You might not think that would be a big deal but think about how many times you come and go from your home/apartment vs how many times you go to and from your hotel room. Much more movement in a hotel so you have to have more elevators that function at a higher capacity. If you do not have kids and are on a lower floor- you should not have an issue but with a stroller or on a higher floor- you will be screwed. Be prepared to wait in a line for the elevators and finding yourself hauling everything to the next elevator (not close) when one is broken like it was for us. Also the walls are super thin and you can hear everything in the room next door. Another huge issue I had with the property is security. During our stay, the TV displayed an incorrect room number and name- when I informed the front desk, they made it seem like it happened all the time and shrugged it off. The Operator was condescending and was explaining why this would happen; that the room was not set up properly. Well I don't really care how the room was setup- I do not trust that our name and room number is not displayed in a random room of the hotel. So if you want the rooms near you to know your name and room number- def check this hotel out.

Everett

The Grove was awesome! Rooms were awesome and the water park was great to. The place is easy to get lost in if you don't know your way, but the employees do a great job of describing the layout. Hallways are a little sketchy, but there are worse ones I guess. Food is VERY EXPENSIVE, so get groceries before you arrive to save money. All in all, a great place. Would come here again😁.