The Grove Resort & Water Park Orlando

Daniel Leibovici

We recently stayed at The Grove Resort and had a very mixed experience. The place looks great online, but the reality didn’t quite match up. First off, there’s no housekeeping included—you’re expected to wash your own towels, make your own beds, and basically treat it like an Airbnb, which is not what we expected from a full-service resort. The pool and water park area were absolutely packed every day, with nowhere to sit unless you got there extremely early. It felt more chaotic than relaxing. We also had a concerning issue: my daughter got bitten in bed by what we believe were bed fleas or bugs. That alone was enough to leave us feeling uneasy. We decided to eat at the poolside restaurant, where we spent over $100 just for some nuggets and fries. But the worst part? After we sat down, a staff member came over and said we might have to move because it was a “full service area.” We had already paid and were just trying to enjoy our meal. The whole experience felt disorganized and not very guest-friendly. To be fair, the rooms are spacious and the location is decent, but overall it did not feel like a true resort experience. We made the most of it for the kids, but we won’t be coming back.

Sonni Boyce

I took my kids for a quick weekend getaway to The Grove Resort and spent most of our time at the Safari Water Park — and let me just say, Ethan made the experience even better than expected! From the very first interaction, Ethan was friendly, professional, and genuinely attentive. He went out of his way to make sure we had everything we needed and always checked in with a smile, even when the park was busy. His energy was upbeat and warm, which made me feel like we were truly on vacation and being well taken care of. By the second day, I wasn’t even looking for a place to sit — I was looking for Ethan. That’s how good his service was. He remembered our preferences, was super sweet with the kids, and always made sure we were comfortable and happy. It’s rare to find that kind of consistency and care. If you’re headed to The Grove, do yourself a favor and find Ethan at the Safari Water Park. He truly made our weekend one to remember!

Sarah

The reason I am giving it 4 stars is because of the little kid part of the water park. I feel like there should be some rules enforced such as kids not being allowed in the water if they are not potty trained unless they have on a swim diaper. And I mean really enforce this rule. We got out of that area after seeing diaper pulp floating in the water because parents had their kids out there all day in a regular diaper and the same diaper at that. I also think you should change the height on the 2 big slides to 46 inches. Otherwise, I would highly recommend this place. Great location. Great price. Friendly and helpful staff. Very kid friendly and the rooms were amazing.

dawn allgood

I am going to be 100% honest on this review because the reviews I read nearly caused us to cancel our family trip to Orlando. The morning of our trip I made the huge mistake of reading the newer reviews of The Grove. I was so upset and worried what we were getting into reading some of them. We got there with our family, that included 4 adults, and two small children. We booked a 3 bedroom condo. The good: very roomy, very clean and adequately stocked with the basics of what you need. The water park is nice and clean, just what we needed for our group. There were no surprises (fees or otherwise) because we did read all emails sent to us prior to our stay from the resort. Upon check in we were greeted by friendly staff who were eager to help us with any questions. They were thorough with explaining where everything is and gave us a map. The bad: after check in we realized we had questions and we were unable to reach the desk or anyone else for that matter by phone. I did not like that we could not dispose of our own trash since housekeeping during your stay is an “upgrade” but again we already knew this because we read that in the information emails sent prior to our stay. PLEASE if you have a planned trip do not panic we had a blast and I’m a little picky and it wasn’t the Ritz because I didn’t pay Ritz prices but it is NOT what these people are saying.

J. Noelle DuBois

For Floridians just coming from west side to get for a few days location is great- mostly country roads and little traffic bc it’s on the outskirts of major attractions. Beautiful grounds, rooms were large and clean. We did a two bedroom and the master suite was wonderful. We paid for early check in although there was some concern about room availability upon arrival. Check in was slow, recommend doing the app check in steps to speed up process. At the normal check in time of 4 the line was very long, grateful we could take advantage of the early check in option. The layout including elevators are poor- long, narrow corridors and small elevators. There also aren’t enough elevators for a resort this large. We ended up using the stairs frequently. The app that is suggested to download holds no updated info like daily events. The food was good, service was fair. At waterpark took several asks to get service. Gratuity is included on every bill which of course I didn’t notice right away.