Calypso Cay Resort

Genevieve Crawley

This is my full experience thus far at the resort. One of the door handles came off the closet, which I have provided pictures of, and one of our showers doesn’t have hot water. When this resort says that they have shuttles to and from the parks, this is false. They have a contract with the Holiday Inn Express who has a shuttle that only takes you to Magic Kingdom at 9:30am and Hollywood Studios at 11:30am. Honestly, who goes to the park at 11:30am?!? Majority of us want to go to the park right at 8am when the park opens. It’s like the whole day is already ruined if you go to the park at that time. THERE ARE NO UNIVERSAL STUDIOS/ISLANDS OF ADVENTURE/EPIC UNIVERSE BUSES AT ALL!!! On another note, the service here is impeccable! Amazing staff that caters to your every need! In particular, Maya is amazing! She catered to our every request with no questions asked and did it with a smile!! She is absolutely amazing and the rest of the staff is awesome too! This resort is beautiful, but I just wish they would tell you all the facts before you stay here especially about the bus schedule. They need to have their own personal shuttle that takes you to and from the parks every hour and a couple of hours till after closing as well as another shuttle that goes to the Orlando international airport.

Anthony Desai

I had an amazing stay at the hotel! The service was excellent from start to finish, and the staff made me feel welcomed and comfortable the entire time. I especially want to recognize Sebastian G. and Hassan E. for going above and beyond with their professionalism, kindness, and attention to detail. They truly made the experience memorable and made sure everything was taken care of. The hotel was clean, relaxing, and well-maintained. I would definitely stay here again and highly recommend it to anyone looking for a great experience!

Christal McTavish

Went for a quick getaway for some mental peace from home. Never had stayed at this property but recently stayed at another brand under the capital vacations group and since i enjoyed that one i figured this one will be just as wonderful. I appreciate that even though its a timeahare they dont badger you to take the tours. The unit was nice and the property offered a lot of great amenities and food options.

Jasmin Boria

Empleado ⭐️⭐️⭐️⭐️⭐️ The employees at Calypso Cay Resort in Kissimmee, Florida, truly deserve exceptional recognition. From the moment we arrived, the service was warm, professional, and genuinely friendly. Every team member showed a helpful attitude, always willing to assist with a smile and make our stay as comfortable as possible. The attention to detail was impressive; they responded quickly to any request and ensured everything was in perfect condition. It’s clear there is a real commitment to excellence in customer service. Without a doubt, the staff is one of the resort’s greatest assets. Thanks to them, our experience was unforgettable. I highly recommend this place not only for its facilities, but for the quality and kindness of its team.

Alexandria Warren

I had a horrible experience really. Upon arrival after we checked in we were directed to a different little side room to get our parking pass. Of course before they give it to us they start asking if we have a debit or credit card, trying to pressure us into a timeshare presentation. After saying no MULTIPLE times my husband finally snapped and asked for the parking pass. We get to the room and it’s not very clean. Tub was dirty and there were dishes still dirty in the dishwasher. But okay whatever stuff happens maybe someone just forgot about it. But the real kicker was being woken up at 6:45 in the morning to the loudest leaf blower I’ve ever heard in my life. Thought it was super inconsiderate to the people on vacation that are trying to sleep in. Then later that night the room directly next to us started BLASTING music. I love having a good time more than the next person but me and my husband could not even sit inside and have a conversation without trying to yell over their music. When I called the front desk I was told quiet hours aren’t until 10pm but they would sent maintenance over to quit them down around that time. Which apparently never happened because they were blasting music until 2am and we couldn’t go to bed until then. the next day after not getting to bed until 2 am, the maintenance guy AGAIN is outside doing work before 7 am being so LOUD we literally couldn’t sleep. So if you value having a quiet, relaxing vacation, I advise looking for somewhere else. Which is sad because I really wanted to like this place, I’m somewhat local and love to just get away for the weekend very often but I can’t deal with all of that.