Red Lion Hotel Orlando Lake Buena Vista South

Emmy V

Our stay at the Red Lion Hotel had both positive and negative aspects. On the positive side, the room was quite spacious, well organized, and mostly clean. The hotel also has a very good and convenient location. Although breakfast was not included, it was decent—standard but good. Unfortunately, there were some cleanliness issues. The carpets were visibly dirty, and the room we booked included a king bed with a sofa bed. When we opened the sofa bed, it had no sheets, was unfolded, and had food crumbs everywhere, along with an empty drink bottle. My husband went down to the front desk to report the situation. The only options offered were to change rooms or to be given sheets so we could make the bed ourselves. We chose not to change rooms because we were traveling with two small children and one of them was already asleep. We had planned to use the sofa bed, but due to how dirty it was, we couldn’t. What disappointed us the most was that no discount or compensation was offered. We felt that we paid for a service and only received part of what we paid for. In conclusion, while the location and room size were definite positives, the cleanliness and customer service did not meet our expectations.

Shanny G.

The room was huge! A king bed with a sofa bed, I believe it was an ADA room so I'm not sure if that's how all of the King bed rooms appear. I couldn't get in touch with the front desk or housekeeping to get towels and the location is great, BUT it's at an intersection where the traffic is atrocious!! The pool area is really cute! There is a lazy river, pool, hot tub, and water slide there. Let's not forget the poolside bar, restaurant, and the souvenir shop! You don't really have to leave the hotel, if you don't want. My friend and I had a really nice stay and I think we would definitely return!

Gavin Thomason

The Red Lion beat my expectations and was great value for money. All the staff were extremely nice and helpful. The basketball and tennis courts are well kept, and the pool was very clean with rarely more than just few poeple in. There was always plenty of sunbeds and towels available. They even lend out basketballs to play with. Free morning coffee was a nice touch and well made. I would definitely stay again in future.

Rosalind Newman

This place was amazing from the time I walked into being welcomed to get into my room and it being an amazing temperature. The beds were so comfortable I could’ve laid there for a week and I got out of it. The pools are nice. The staff was so friendly and accommodating. I don’t know why this hotel does not have five stars, unless people did not experience the same as I did, but it was amazing. I will definitely be coming back to this place when I visit. And the room was very spacious more than a lot of other places I’ve been at.

Amberly

Fantastic, especially for the price. Honestly start to finish I can't think of any issues other than the hot tub *maybe* being a little sus. Beautiful pool and lazy river though. I do wish they kept the lazy river open later! Very nice rooms and comfortable bed. Close enough to Disney and Universal! They will tact on an extra resort fee when you get there and a 200 dollar incidental for the room though.