Shangri La's Le Touessrok Resort and Spa

Abdullah

Best resort in mauritius, clean rooms, with nice and cooperative staff. Its the best place if you have kids also , as they have big pool to kids with club that is big and with nice staff. We were greeted by Jessica , and she is the best person in mauritius , she was very cooperative and helping all the time. She upgraded our rooms to suite!!! Upon checkout which is 12 pm , our flight was at 10 pm night , so she gave us the room for late night for free !!! I would really advice to book shangri-La and i will come again for sure.

Andrew

We’re so glad we chose to stay at Shangri-La. The staff were incredibly attentive, helpful, and always ready to assist. I unexpectedly developed a food allergy during our stay, and the team made note of it in their system the very next day — such thoughtful and efficient service. Kushi was our favorite restaurant, with Harry as the head chef — the set menu he specially curated for us was absolutely amazing. There are plenty of excursion offered by the resort with Catamaran being our favourite as they have a live band on board with food provided. From snorkelling in sky blue waters to chasing dolphin, everything was amazing. There is a private island as part of Shangri-La that are only accessible by guests which was great and wasn’t overcrowded. Overall, a 10/10 experience curated by the staffs of Shangri-La Mauritius.

shruti bhunjun

This has been hands-down the best hospitality experience I ever had in Mru. From the beginning to the end, we were warmly welcomed and taken care of. Thankful for Stacy for being such a wonderful host. It is so rare to see such wonderful service from someone. Kudos to her. Thanks to Preeti for coordinating my surprise proposal. Same goes for a wonderful surprise beachfront breakfast and dinner. Great service from the pool service team, esp. Pravesh who attended to our needs at the pool. The location was just perfect! Definitely going back!

Alex D

This place is absurd, truly another level of service. Staff go above and beyond, the hotel is stunning, and there’s nothing that is ever missing. The place feels empty despite being huge, never over crowded or noisy, just pure bliss. Absolutely recommend for a honeymoon Only improvement could be having a bit more of a vibe down at coco’s in the evenings, sometimes felt a bit quiet compared to the potential of the beautiful bar

Shankaren M

I booked a weekend over at Shangrilla Tousserok to propose to my fiancé on the beach. At the hotel, we were warmly welcomed by the team at the reception. Shout-out to Stacy and the reception team who were amazing at coordinating our stay and always ensuring that we were ok on each day, with a wonderful smile and dose of positivity to make us enjoy the hotel experience. She also arranged for a little present for us on the day I proposed to my fiancé, big thank you to her! Also I would like to mention Mrs. Prithee from the Events Team at the hotel for coordinating the proposal event with me for over a month before our check-in. Everything went as planned thanks to Mrs. Prithee's help. Also we would like to thank Mr. Raj and Mr. Vishant who served and organized the Dinner table in front of the beach and who had many years of service at the hotel. The hotel also has a Whatsapp Service to facilitate communication with reception, without the need to call or head there physically. This service is very ingenious and help smooth our stay at the hotel, knowing that you could just send a message and things would be taken care of, from the rapid response of the team through Whatsapp. It is very rare for my fiancé and I to have a stay with no issues at all, this experience is by far our best hotel experience across the whole of Mauritius. We were also gifted with an upgrade to a superior room with a beautiful view over the beach. The hotel is very peaceful, away from all the noise and honestly these are vital ingredients for a relaxful stay. We shall come visit again very soon to relieve this amazing experience. Thank you to all the hotel staff for making our proposal and hotel experience a memorable one that we shall cherish forever, together with my fiancé! Keep it up!