Le Meridien Ile Maurice

iara heide

we had a wonderful holiday at this hotel. very large, quiet rooms with a large balcony where you can relax. we chose this hotel because it seemed very family friendly and in fact it has a wonderful kids club, both like a nursery, the closed part and the covered and uncovered outside with its own children's pool. the kids club staff was wonderful, sweet, thoughtful and professional. we booked the babysitting service for a few hours so we could go on excursions outside the hotel. the restaurants are very well looked after and offer a truly impeccable food offer. we suggest booking the restaurant "the wave" facing the beach for an unforgettable romantic experience. the only flaw I could see is the distance from the airport and the most beautiful beaches on the island located to the south and west, but with the rented car we were independent to move. highly recommended because we had a great time!!

Michael Fries

From the welcome to the check out perfect service and experience. Front Desk people are great as well as the porter! Great evening and dinner hosted on the occasion of the visit of Narendra Modi. I believe that it was a great success. The food was delicious and well prepared and presented. We felt very much welcome and comfortable at this beautiful hotel, the staff were ALL very nice, polite and welcoming, a good team. Wonderful big rooms with direct view to the beach, housekeeping staff was very polite and helpful, the room spotless clean. Outstanding was the breakfast, it is absolutely amazing in selection, presentation and quality. TOP! The chefs and service staff friendly with a smile, everyone made us feel special and at home. The Management team is excellent and there are good vibes in this hotel with lots of positive energy. The hotel yard is huge with three swimming pools and quit relaxing areas, wonderful beach and sunset. Great sport facilities and entertainment. Dinner in the main restaurant excellent as everything, we hope to have the chance of dining at the Japanese restaurant next time. Wonderful hotel and Great service. We only can recommend the Le Meridien Hotel Mauritius.

Lukas Vogel

We felt very welcome during our stay. The staff was extremely friendly and attentive, whether at the reception, in the restaurants, or by the pool. The hotel grounds are large and beautifully designed, and we especially enjoyed the spacious and clean pool areas. The rooms are very generous in size, though some of the furniture is a bit outdated. Additionally, the cleanliness in the rooms could be improved in some areas. We really appreciated the complimentary activities, such as snorkeling trips and the free rental of canoes and pedal boats – they were a fantastic addition to our stay!

ajith gopinath

The 6 of us stayed in 2 beach front family suites. Check in/Check out/reception - Reasonably quick check in/out processes, offered mocktails on check in - Hats and laundry bags offered for day trips, in addition to those in the room - Currency exchange extremely expensive - Day trips, paid activities and taxi service offered by the concierge more expensive than local providers, but reasonable if you can't be bothered to look around. Jimmy was especially helpful with the check out process as well. - The response time for buggies and room service were variable Restaurants - We visited the Kumin, Nomad and the pool bar - We had taken a half-board package, but had to pay for some dishes - No free drinking water at all and this is a 5 star hotel, apparently!!! - Kumin was amazing, in terms of food and service. The manager Mr Luvraj was brilliant and catered to all our needs - We has our breakfasts and 2 dinners at Nomad. The breakfast spread isn't up to the standards of other 5 star hotels that we stayed in. The Indian dishes weren't tasty at all. One of the cooks spilled hot oil on my wife while passing the battura. There are a lot of flies and birds inside the restaurant, with us having to mention to the staff that the birds were pecking on the food at the buffet counter regularly. This area needs to be enclosed and air-conditioned, as it can get quite hot and will prevent the birds from feeding on the buffet and spreading diseases. This restaurant is run by the hotel management trainees. Most of them are really nice and quick, but some are a bit slow and forgetful of the orders. There is a long queue at the egg station and a second person should be stationed here. Most of the managers/supervisors (those in blue shirt) are good, but some are quite abusive towards the trainees - We feel the management should be proactive in ensuring the wellbeing of these young trainees, who are doing their best. Rooms - Decent, we paid good money for the 'beach-front' family suite, but one of them didn't have a sea view. - Stray dogs outside the rooms that engage in frequent fights. This was a worrisome experience and the reception had to be called a few times to arrange a buggy to go to the restaurants safely at night. Some of the guests who pet and feed these dogs are to be blamed as well for encouraging these dogs. - Found a massive spider in on of the rooms at night and the room service staff arrived to get it out - Excellent housekeeping staff (Reshma) who kept our rooms tidy when we were out Pool - Not big enough for the number of guests - Guests frequently leave a towel on the sunloungers when they go for their breakfast and then occupy it for the whole day! - The snacks offered at the pool bar were just ok 'Free Activities' - The hotel offers some free activities for the guests, including glassbottom boat, paddle boarding, etc, but some of these get booked quite early. The chaps in the 'activity hut' seemed very lazy, disinterested and are on their phone whilst I was having a conversation with them Location - The hotel is located in a quiet, beautiful area on the north of Mauritius - Not an ideal area to swim in the beach as the floor is rocky - In retrospect, we should have chosen a hotel in the west or east. This would have made our day trips much easier.

الشهري عبدالاله.

I stayed at Le Méridien Mauritius with a beachfront booking in the upper-level lodges. I arrived at the hotel around 11 AM after a long 12-hour journey, but I was not allowed to check in upon arrival. I was told that the room was not yet clean. After a long and exhausting wait, I was finally given a ground floor room at 2 PM—far from what I originally booked—while I was already extremely tired. Unfortunately, my belongings were not handled properly. A travel neck pillow went missing and was never returned to me despite my inquiries. Additionally, during the water sports activity, a staff member asked me to remove and hand over my sunglasses, and I never got them back. He simply said they were lost. These were expensive sunglasses, and the experience was extremely disappointing due to the staff’s poor attitude. On a more positive note, the hotel staff in general were friendly, especially the team at the Waves restaurant and bar, who were warm and welcoming. Thank you.