Le Meridien Ile Maurice

Majed

I recently spent 9 days at Le Méridien. my overall experience did not meet expectations, especially compared to other five-star hotels. First, don’t let the price fool you — the experience doesn’t reflect the cost. The hotel was very crowded, and the service and facilities didn’t live up to a premium stay. A big surprise was that there are no elevators. You’ll need to use stairs, which is especially inconvenient for families, elderly guests, or anyone with luggage. This made me seriously question the 5-star rating — it honestly feels more like a 4-star hotel. The pool was too cold for kids to swim in, and there was no heater. That’s something I now recommend checking before booking any hotel, especially if you’re traveling with children. The room design could be smarter — in our case, the bathroom was larger than the bedroom, which made us laugh but also wonder about the layout choices. The reception team was not friendly or efficient, and I often had to follow up repeatedly to get basic requests handled. The one highlight was Nomad Restaurant. It offered a great variety of dishes every day, and the food quality was excellent. Overall, the hotel has potential but falls short in several key areas — service, comfort, and practicality. If you’re traveling with kids or expecting a true five-star experience, I’d recommend considering other options.

Shruti Gilani

We had such a lovely time there. Everything is just so good about the resort. The cleanliness, the food, the ambience, the service...everything just perfect. Special mention for SANDRINE, LAKSHMI and ASHA. All 3 of them are Lovely and made us so comfortable. Except POOJA R...we did not like her attitude and behaviour towards the guests. Very rude. Rest everything was so good. Would love to visit again.

KS

**⭐⭐⭐⭐⭐ An Unforgettable Paradise with Exceptional Service!** **TL;DR:** An excellent resort with outstanding food and service. Every staff member greeted us with huge smiles and made our stay truly special. Highly recommend for a relaxing getaway or island exploration! From the moment we arrived, we were blown away by the warmth and attentiveness of the entire team. Every single staff member, from housekeeping to management, went above and beyond to ensure our stay was perfect. Special shoutouts to the following incredible people who made our trip unforgettable: - **Ashvin P (Lobby Lounge)** – His cocktail-making skills are unmatched, and his service was consistently fantastic. - **Angele (Nirvana Suite Butler)** – A true gem! She flawlessly organized our dinners, excursions, and even arranged beautiful celebratory touches for our birthday and anniversary. - **Adam (Waves Restaurant)** – A wonderful host for our beach dinner, and his friendly conversations made every encounter a joy. - **Sheila (Housekeeping)** – So sweet and thoughtful, leaving a lovely little gift in our room. - **Solomon (Nirvana Pool)** – Always served with a bright smile and top-notch attention. - **Christian O (Main Pool & Nirvana Pool)** – Wicked service, great conversations, and always one step ahead of our needs. - **Raj T (The Jetty)** – We first met Raj while he helped another couple with a surprise proposal (so sweet!). He later recognized us at dinner and came to chat—such a friendly guy! - **Nicholas D (Food & Beverage Manager)** – After a minor issue (which was quickly resolved), Nicholas went out of his way to ensure the rest of our stay was absolutely perfect. - **Deven (Nirvana Pool Manager)** – Even our first interaction was a complaint (about someone else), but Deven handled it with professionalism and a smile. He even arranged coffee service when it wasn’t running—above and beyond! - *Breakfast/lunch manager at Jade * - I forgot the managers name,but he also provided an exceptional service during our exclusive breakfast and also helped get a cake for our friends for their engagement. **Food & Dining:** The quality was outstanding across all restaurants, including the buffet, which changed daily for breakfast and dinner. **Kumin** and **Jade** were particular highlights—delicious food and impeccable service. The only small note is that presentation and taste varied slightly day-to-day—still excellent, but consistency could elevate it even further. **Cocktail Hour at Nirvana Pool** was a dream, with breathtaking sunsets and expertly crafted drinks. Other benefits at the nirvana suites were an exclusive photoshoot, a massage in the wonderful spa. We also managed to use the spa facilities, which were excellent including the well talked about snow room. **Final Thoughts:** This is hands-down one of the best resorts we’ve ever stayed at, and the service rivals (if not surpasses) some of the finest hotels we’ve visited in Asia. If you’re looking for a relaxing escape in East Africa or a great base to explore the island, **book this resort—you won’t regret it!** **100% recommend—we can’t wait to return!** 🌴🍹✨

Céline Théo

The staff and the hotel were very nice and pleasant. Quite disappointed with the service though. We were asked to pay for our consumption because they are closing the bar and told they can not put the bill on the room number so we have to pay now. Check in also was very long, took almost 30 min with all the questions asked. For a hotel with this standing, we were expecting much more in terms of service.

Tazeen Khatib

The resort is just exceptional with unparalleled service. We had a wonderful experience personally interacting with Mr. Shayaad who was at guest services at the time of check-in and was available on call whenever needed on whatsapp. He accommodated our room request and gave us the best available option in our category. Right from the in room dining team, Mr Jimmy (manager) to the housekeeping staff to water sports centre located in the property and every restaurants team; all contributed extensively contributed to our pleasant stay. The enormous property sites and different areas to enjoy sunset was the cherry on top. 6 days didn’t feel too much to spend on a property without stepping out much. The main USP of this property that I haven’t seen in a lot of other neighbouring places and resorts in this league is the room opens onto the beach front. Very few properties have this facility. The junior suite beach facing was a divine experience truly. The only thing that I would have loved to have differently is that I wish the beach attached to the resort would be more sandy and less pebbles for ease in swimming and walking on the shore.