The Westin Turtle Bay Resort & Spa

JoY

We stayed for seven nights in a junior suite with a king bed on a half-board basis. The main restaurant’s food and service did not meet our expectations of a five-star hotel, so we spent extra to dine at the themed restaurants. The Indian restaurant stood out as the best for both food and service. The boathouse operates from 9am to 5pm; longer opening hours would be preferable, particularly outside the hottest part of the day. Staff were quite keen in promoting tours and add-ons. Rooms are cleaned twice daily, with ample clean towels provided for the pool/beach. The rooms themselves are very spacious and comfortable. The resort is quite isolated, so having a rental car was essential for exploring the island. There was live music most evenings at the bar or restaurants, and the fire performance one night was particularly impressive. The hotel beach is very rocky, even with water shoes, but a sandy beach about 20 minutes’ drive north was excellent. Overall, I would rate the hotel 7 out of 10.

S.V

We stayed at The Westin Turtle Bay Resort for 1 week in November. Overall it was a great time, and we had a nice week. I would say this is a very good 4 star or a very low 5 star hotel for the following reasons: Pros - Very beautiful location, right on the water with several beach access points. Clean and bright property. - Large room, comfortable bed - Easy parking - Diverse breakfast buffet - Kind and helpful hotel staff - Efficient and skilled cleaning staff Cons - Slightly run down room with broken toilet paper holder, little rusty looking in the corners. - Staff don't quite reach 5 star standards yet. Could have better personalized care. Had some delays and forgetfulness around requests. Some individuals were brilliant, others not as much. Saw some staff members playing video games in the games room on break I'm assuming. Good enough for 4 star hotels but not fully at 5 star level. This Westin is a great vacation property but not fully on a 5 star level yet. But don't let that stop you from enjoying a holiday here.

V L

Spent the day at this amazing resort. Had lunch and enjoyed the amenities. Very friendly staff, always going out of their way to wow the guests. Food at beach grill was excellent, both in taste and potion size. Had few drinks: preferred the Paloma vs Tecoma, and my favorite was the aged Mauritius dark rum that was better than a single malt whisky during lunch by the beach. Facility is properly maintained, but could be improved, with evidence signs of wear and tear, rust, etc. Grounds are properly maintained, beautiful landscaping.

Prakash Lutchman

From the moment we arrived, the hospitality at The Westin Turtle Bay Resort & Spa stood out. **Kaushal** welcomed us at reception with refreshing drinks and a cool towel while we completed our check‑in on an iPad. He also gave us a clear overview of the resort’s facilities, including the restaurants, pool bars, and swimming pools. Throughout our stay, **Kaushal** was exceptional — any small negative we experienced, he addressed and resolved immediately, which made a huge difference to our overall experience. The resort’s **location is incredible**, set along a quiet stretch of Turtle Bay with beautiful ocean views and lush greenery all around. Our suite overlooked the main pool area with a partial but stunning view of the turquoise water — peaceful, relaxing, and exactly what you want from a Mauritian getaway. Housekeeping was exceptional. Our suite was serviced twice daily, and the team ensured the minibar, snacks, tea/coffee station, and bottled water were always fully stocked. **Raja** at **The Retreat Bar**. He was warm, friendly, and incredibly skilled — mixing a variety of cocktails and mocktails, along with serving delicious fried taro root bites. His service, along with the entire Retreat Bar team, was outstanding. **Naas** and his colleagues at the **Pool Bar** were equally fantastic, always ensuring guests stayed well‑hydrated and comfortable. ### 🍽️ Dining **Seasonal Tastes** was a highlight, with beautifully presented breakfast and dinner buffets and attentive staff. **Kangan** offered rich, flavourful Indian dishes with great vegetarian options. **Fusion** delivered a refined blend of Mauritian and Asian flavours. **The Beach Grill** was perfect for relaxed beachfront lunches with friendly service. ### ☕ Mystique Afternoon tea at Mystique wasn’t quite what we expected, as we were used to a buffet-style setup. We eventually noticed a small pancake stand, and apparently additional options can be ordered — something we may have missed during the initial orientation. Thankfully, **Kaushal** stepped in and ensured everything was clarified and handled. ### 🏝️ Extras The reception area has a digital display showing daily activities, which is very useful, though we only explored it on the day of checkout. A thoughtful touch came from **Rozia** in housekeeping, who surprised us with a beautifully crafted elephant made from towels and flowers — a small gesture that made a big impression. ### 🌺 Final Thoughts The resort is large, with far too many highlights to list. It’s truly a place you need to experience firsthand. The hospitality from every staff member we encountered — **Kaushal**, **Michelle**, **Roshan**, **Raja**, **Naas**, **Rozia**, and many others — made our stay memorable. We will definitely be back.

Tayotey

Truly a 5 star experience! The hotel is beautiful, the room is clean and spacious with a great view. Swimming pool and restaurants were lovely. The best thing though is the service, the whole staff were so friendly and welcoming, always checking on us and ensuring we did not need anything. For the price and the location, i would happily recommend this hotel !