Overview
If tropical relaxation or romance is what you desire in your next luxury holiday, look no further than the Caribbean paradise of Jamaica and the 5-star Secrets St James Montego Bay. This adults-only complex offers an extravagant exotic escape wit...
If tropical relaxation or romance is what you desire in your next luxury holiday, look no further than the Caribbean paradise of Jamaica and the 5-star Secrets St James Montego Bay. This adults-only complex offers an extravagant exotic escape with sumptuous accommodation, an array of international cuisine and the added benefit of the resort’s splendid Unlimited-Luxury all-inclusive package. Fill your days with endless activities, indulge your senses with one of the many treatments in the spa, or drift away basking in the glorious Jamaican sunshine. However you wish to spend your holiday, a break at the Secrets St James Montego promises to be all you dreamed of and so much more.
How far is the nearest beach?
The Secrets St James Montego Bay is located next to the beach.
Distance from resort centre
A variety of restaurants and bars are on offer at Secrets St James Montego Bay. Guests also have access to the neighbouring Secrets Wild Orchid Resort.
Distance from airport
Sangster International Airport is approximately 8km away from Secrets St James Montego Bay.
Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Adults-Only
Junior Suite Garden View
- Private, furnished balcony with garden view
- King-size bed or 2 queen-size beds
- Sitting area
- Sofa
- Air conditioning
- Ceiling fan
- Cable TV
- DVD player
- Free Wi-Fi
- Alarm clock with MP3 docking station
- Complimentary mini bar refreshed daily with beer, soft drinks and water
- Steamer
- Telephone
- Bathroom with whirlpool bathtub and separate shower
- Bath amenities
- Bathrobes
- Slippers
- 24-hour room service
- Safe
Junior Suite Ocean View
- Private, furnished balcony with ocean view
- King-size bed or 2 queen-size beds
- Sitting area
- Sofa
- Air conditioning
- Ceiling fan
- Cable TV
- DVD player
- Free Wi-Fi
- Alarm clock with MP3 docking station
- Complimentary mini bar refreshed daily with beer, soft drinks and water
- Steamer
- Telephone
- Bathroom with whirlpool bathtub and separate shower
- Bath amenities
- Bathrobes
- Slippers
- 24-hour room service
- Safe
Junior Suite Oceanfront
- Private, furnished balcony with oceanfront view
- King-size bed or 2 queen-size beds
- Sitting area
- Sofa
- Air conditioning
- Ceiling fan
- Cable TV
- DVD player
- Free Wi-Fi
- Alarm clock with MP3 docking station
- Complimentary mini bar refreshed daily with beer, soft drinks and water
- Steamer
- Telephone
- Bathroom with whirlpool bathtub and separate shower
- Bath amenities
- Bathrobes
- Slippers
- 24-hour room service
- Safe
Preferred Club Junior Suite Ocean View
- Private, furnished balcony with soaking tub and ocean view
- Preferred Club privileges
- King-size bed or 2 queen-size beds
- Sitting area
- Sofa
- Air conditioning
- Ceiling fan
- Cable TV
- DVD player
- Free Wi-Fi
- Alarm clock with MP3 docking station
- Complimentary mini bar refreshed daily with beer, soft drinks and water
- Steamer
- Telephone
- Bathroom with whirlpool bathtub and separate shower
- Bath amenities
- Bathrobes
- Slippers
- 24-hour room service
- Safe
Preferred Club Junior Suite Ocean View Swim Out
- Private, furnished balcony/terrace with soaking tub and ocean view
- Direct access to pool
- Preferred Club privileges
- King-size bed or 2 queen-size beds
- Sitting area
- Sofa
- Air conditioning
- Ceiling fan
- Cable TV
- DVD player
- Free Wi-Fi
- Alarm clock with MP3 docking station
- Complimentary mini bar refreshed daily with beer, soft drinks and water
- Steamer
- Telephone
- Bathroom with whirlpool bathtub and separate shower
- Bath amenities
- Bathrobes
- Slippers
- 24-hour room service
- Safe
All-Inclusive
The Secrets St James Montego Bay Unlimited-Luxury all-inclusive programme includes the following:
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited wine, beer and international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Mini bar, refreshed daily with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities included
- Free Wi-Fi
- Complete access to the bars, restaurants and pools at the neighbouring Secrets Wild Orchid resort
Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Preferred Club
Preferred Club privileges include the following:
- Private Preferred Club Lounge
- Sun beds and soaking tub on terrace
- Private check-in and check-out
- Access to dining, activities and amenities at Breathless Montego Bay
- Concierge services
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d’oeuvres served in the Preferred Club Lounge
- Desserts and fine spirits in the Preferred Club Lounge
- Complimentary newspaper in the Preferred Club Lounge
- Complimentary computer access in the Preferred Club Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- Steam press
- Butler service available on request (local charge)
Details may be subject to change. You will be provided with full details of the Preferred Club privileges on arrival at the hotel.
Up to 35% off
Up to 35% off
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st January 2025 - 30th April 2025 **Blackout Dates Apply
Up to 37% off
Up to 37% off. All savings are already applied to the prices shown when travelling between 1st October 2024 - 31st December 2024 **Blackout Dates Apply
4.3
Google reviews (2958)
Dani Alex
DISCOUNTS
Since Hyatt took over, this property no longer offers any travel agent rates. Even the GM confirmed it’s all managed through the Hyatt TA site, which shows no rates available.
ROOMS
The rooms are outdated. I booked a Preferred Club Ocean King, but the minibar wasn’t fully stocked, snacks were missing, and the fridge wasn’t working. I found hair on the floor, and both Jacuzzi tubs had stains, making them unusable.
FOOD
One of my main reasons for visiting Jamaica was for great jerk chicken, but the only Jamaican restaurant didn’t even have it on the menu. The oxtails were mostly fat, and appetizers like the spring roll were disappointingly small. Room service was inconsistent, though the rum toast and coffee stood out as breakfast highlights. The jerk chicken at the lunchtime hut was the best food on the property. Pizza and chicken curry patties were just okay.
COUPLE VIBES ONLY
Though listed as adults-only, the resort heavily caters to couples. Solo travelers, like myself, may feel out of place, especially since staff prioritizes couples for reservations and service. I noticed couples receiving perks like free bottles, while I was largely overlooked. The daily activities, like “couples trivia,” reinforced the focus on couples. If you’re traveling solo, be prepared to feel excluded.
PREFERRED CLUB
The Preferred Club upgrade isn’t worth it. There’s no enforcement on who can access the amenities. I noticed guests who hadn’t paid for the upgrade using the Preferred Club pool and food services without any staff intervention. The $200 in coupons can only be used in small increments and aren’t redeemable all at once. The advertised “special experiences” are also exclusively for couples, which was disappointing.
FINAL THOUGHTS
I chose this hotel because of its advertised 4-5 star rating. I’m fine paying for luxury, but this wasn’t it. Compared to other high-end properties like the Ritz-Carlton in Singapore, this fell short. Secrets St. James is not worth $500 a night – $300 would be more appropriate.
Rileny Jobin
I spent 4 days at Secret St. James, which also gave me access to other Secrets properties like Breathless.
I loved the hotel's design, the cleanliness of the pools, and the service from each bartender, especially Junior, who always made an effort to bring a smile and craft a good drink for the hotel guests. However, the food was not the best. The buffet needs to ensure the correct temperature for cold cuts and cheeses, as well as for fruits. The food at the buffet did not have the best flavor nor was it kept in the best condition to remain fresh and healthy.
Despite the hotel being beautiful, there was no air conditioning in the restaurants. The room maintained a temperature of 20 degrees Celsius, which was not low enough to cool the room properly.
None of the bars had air conditioning, and the gym is very small and lacks air conditioning as well.
The beach is lovely and private, with no bothersome vendors, which is wonderful.
The night events are great with an amazing singers and games.
A downside of each restaurant is that they require you to order all your food as soon as you sit down, and the waitstaff are often cold and impatient. This might be because they are tired from the heat inside the restaurants and bars.
In conclusion, it is one of the best hotels I have enjoyed in Jamaica, but I would rate it 3 starts out of 5 due to the lack of air conditioning or proper ventilation in the interiors of the various areas.
Chris Frangione
My wife and I have been to several resorts in different locations and Secrets Montego Bay is the best in terms of service. The rooms and food quality are outstanding with beautiful blue water and a great beach located close to everything. The people who work there are unbelievably nice and go out of their way to help with anything you want. We literally stayed at Secrets through the hurricane with little to no disruptions other than the day of the hurricane. Pool bar is great and they always have something good going on at night. We certainly will be returning to this resort again for our next trip!
Christopher Christie
Beautiful resort. 4 stars for the room because while it was comfortable and adequately roomy, they could use a bit of refurbishing. That being said, if you plan to spend a lot of time in the room, maybe Jamaica isn't the best choice for a trip. There was so much to do on the resort and the views were amazing. We will definitely be back.
Michael Graham
Our personal concierge was the worst in all our trips, made constant promises delivered nada. During past stays at Secrets properties the concierge was more active and found us every morning, whether at breakfast or at the pool. However, we could not find this one. She would show up at the desk late afternoon or evening, then make false promises.
The food was much better before Hyatt. There was air-conditioning in our room but nowhere else. Forget about Secrets.👎👎👎
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