Rio All-Suite Hotel and Casino

Loretta Bennett

Arrived on Monday for the SEMA show and will be checking out Saturday morning. We are in the Masquerade Tower, this tower is not refurbished yet, rooms are dated, but clean, roomy and comfortable. I called for an extra set of towels and within 3 minutes they were brought up. There's a ton to do including many casino games although we don't gamble. There are shops, a KISS Museum, art gallery and many shows. We went to the WOW and Empire Strips Back shows. There were affordable and well worth the money spent. Fantastic performances by all and the staff was wonderful. There are many restaurant choices in numerous price ranges and the food has been great. All in all we're very pleased with our stay so far and would come back again.

Felicia Trujillo

We just got back from a long weekend at the Rio. 11/8-11/10. We had a great time. We loved our room. Very clean and comfortable beds. We had 4 pillows per queen bed. We loved our view of the strip. Felt very clean since our last visit. We were in the Masquerade Tower. We loved the big screens and the non smoking area on that side. We saw the show The Empire Strips Back, great burlesque show. Great value, great location, great huge room with cable. I really like the bathroom with the lights, This is our third recent stay at the Rio and the best. We enjoyed the Guy Fieri's Burro Boracho was also really good. The Tortilla soup was delicious and the shrimp tacos with a Magarita with your rewards card for $9.99 also delicious and a great deal. We found the bartenders friendly and played video poker quite a bit. The craps table for 3 dollars in the day also a bargain. Very close to the strip. We've walked it, although a shuttle would be nice. Very close to Ceasar's, Bellagio, The Flamingo, and Paris...heart of the strip. A cab was $10.00. The pool area looked beautiful. I wished it was still open as it was 80 degrees this weekend in November. Overall, we will be back.

Priyanka Chand

Amazing Stay with Stunning Las Vegas Views! We absolutely loved our stay here! The room was spacious ,even bigger than it looked in the pictures, and offered a breathtaking night view of Las Vegas. Everything was spotless, from the shiny bathroom to the perfectly clean room. The hotel is more affordable than most 5-star options, yet delivers top-notch quality and comfort. The big swimming pools were a highlight, and the free valet parking was such a bonus , it’s rare to find that in Vegas! The staff were friendly and professional, making our stay completely stress-free. I highly recommend this place to everyone and will definitely suggest it to my family and friends.

Cynthia Ziegler

I reserved a suite for 4 nights. The panaramic views were made up for a lot of short comings. Our room stunk like weed really bad. I complained. I asked for new bedding qnd pillows and they all stunk too. We had to chase down a soap dish. We asked for extra sets of towels and got the weirdest mish mash of towels but never a full set let alone 2 full sets. We like to leave a dairly tip for the housekeeping but they didn't leave a pen and weirdly no one in our group had one so they left more than once without their tip because there was no way of letting them know the cash left out was for them. At least that tells you how honest the housekeeping staff is. Also, you would think a suite I've 1000sq ft would have nice "gimmies" like robes and maybe even some slippers. They didn't and that was a disappointment. They are renovating so I'm not going to complain about how run down some areas were because they are working on that aspect. We would have liked to have more places to sit and visit and maybe have lunch. The fitness room could use some resistance loops and more 5lb weights. Not much in the way of shopping. All that said, the staff was nice and knowledgeable although I wish they had a concierge.

jess w

Critical Security Failure ​Our recent stay at the Rio Hotel & Casino presented a complex and ultimately concerning dichotomy. While the location is ok (off the strip) and physical accommodations met expectations, a serious security failure overshadows all positive aspects of the visit. ​On the positive side, the guest rooms offered generous sizing that was immediately appreciated, providing ample space and comfort superior to many standard Las Vegas offerings. The in-room amenities were satisfactory, ensuring a comfortable setting for rest when not experiencing the property or the city. ​However, the core takeaway from our stay involves a profound and disturbing lapse in guest safety. We experienced a direct attempted intrusion into our room using a door jam to keep our door from closing after they opened it, assuming from some sort of master key. ​The incident occurred late at night when a person successfully breached the exterior door. Fortunately, my spouse woke up, found the entryway light illuminated and the door open, and confronted the individual, who immediately fled the premises. The assailant left behind the door jam device at the scene. ​Crucially, a second member of our traveling party, staying on the same floor, experienced an identical situation, waking up later to find their room door inexplicably ajar following a similar attempted entry. ​We reported these security breaches to the front desk and hotel security. While staff were receptive to our statement, their overall attitude suggested that incidents involving unauthorized entry via door jam were a regrettably common occurrence rather than an isolated anomaly. We are grateful that no personal property was taken in either incident, but the violation of privacy and the very real threat to personal safety are unacceptable. ​In summary, while the Rio offers comfortable, spacious rooms, the documented security failures and the concerning manner in which management acknowledged their frequency make this hotel un-recommendable until comprehensive and visible security measures are implemented to ensure guest safety.