Rio All-Suite Hotel and Casino

Sai Sudhir

I stayed at the Rio in Las Vegas for 5 days and had a great experience overall—especially as a World of Hyatt Globalist member. Because of my status, the resort fees were completely waived, and I booked the room for just $50 per night. On top of that, I received a 3,000-point bonus, which made the deal even sweeter. Honestly, when you factor in the points, it’s almost like staying for free. One of the best perks for Globalists is the complimentary breakfast for two. The breakfast was solid, and the fresh orange juice was a nice touch. Normally, this would cost around $40 for two people, so it’s a significant added value. Now, the rooms are decent—nothing extravagant, but clean and comfortable enough. The only downside is the casino area, which had a strong smell that reminded me of marijuana smoke. So if you're sensitive to that kind of thing, it's best to steer clear of that part of the property. Overall, for the price, the Globalist perks, and the bonus points, I’d definitely stay here again. It’s a great value play in Vegas if you’re looking to stretch your points and status benefits

Matin

My stay at Rio Hotel had both good and frustrating moments. When I arrived, the check-in process was a bit chaotic. There was a long line, even though the self-check-in kiosks were available — unfortunately, they weren’t working, which added to the delay. The room itself was a positive part of the stay. I was given a spacious room with two queen beds, which was clean and comfortable. However, the lobby in my tower felt deserted — all the stores were closed, and it gave off a quiet, almost abandoned vibe. One thing that stood out was the security. It was actually the first time I experienced a hotel checking room keys before allowing access to the elevator. While surprising, it did add a sense of safety. Room service was a bit hit-or-miss. I called the first night and no one ever showed up, but service was fine after that. The biggest disappointment came with the customer service. I had an issue I wanted to escalate and was told the manager would call me. I followed up three separate times, and while one of the supervisors took my number and promised a return call, it's now been over a month with no response. That level of customer care really brought down the overall experience — I’d rate it a 2 out of 5. Overall, the hotel has potential with its spacious rooms and decent security, but the poor customer service and unresponsive management left a bad impression.

Shirley Lin

Room: I was upgraded to a renovated room in the Ipanema Tower. The room was very nice and clean, but the noise cancellation wasn’t great—I could hear loud neighbors and kids running down the hallway. The high-floor view was nice, but the windows were dirty. Also, the shower gel was completely empty from day one, so I had to use the soap bar instead. Services: There weren’t enough front desk staff, so checking in could take a while. They have self-check-in kiosks, but they’re often out of room keys, so you might have to try different machines or wait in line. Location: It’s off the Strip, but free parking makes it convenient if you have a car. Resort Fee: The fee is mandatory, but that’s standard for most hotels—though many charge even more. I wish they offered a discount for guests who don’t use the resort facilities… like me. Overall: I would return in the future. It’s a good hotel for a reasonable price.

Javaxf javaxf

The shower is completely dangerous. it is extremely slippery so we used towels. Their is no place to put your stuff in the shower if you have more than one person in the room. There is no fan or moving air in the bathroom so the shower gets stuffy really quick. No coffee machines in any room. We requested one and were told there is a Starbucks on the first floor. It opens at 5am. You can only imagine how busy it is and how long it takes to get a simple cup of joe. It's a racket. Lastly, the ventilation in the casino is poor. You are immediately hit with the smell of smoke and it doesn't disperse ever. All of the other casinos have really good ventilation and you cannot even smell the smoke from smokers. The AC in the room in not adequate as it only moves air 2-3 feet from the vent near the floor. So, don't expect it to be cool in the room. As a World Hyatt member, we expected better. If these are important to you on your vacation, I hope the review helps.

I am Issachar

I really enjoyed my stay at the Rio resort in Vegas. I was a little suspect after reading the reviews online, but then I was pleasantly surprised. The rooms were amazing. If you're a person who wants to stay directly on the strip, you might be disappointed. It's a bit of a walk. But the upside is you don't have to contend with the heavy traffic. You're far enough away, but close enough to enjoy what Vegas has to offer.