Rio All-Suite Hotel and Casino

Rhashad

I had the pleasure of staying at the Virgin Hotel Las Vegas while covering XFC53 with Sports Rap Network, and the experience was nothing short of exceptional. From the moment I arrived, the energy in the hotel matched the excitement of fight week. The atmosphere was lively but never overwhelming, making it the perfect balance of entertainment and comfort. The rooms were modern, spacious, and designed with real thought—perfect for both relaxation and getting work done in between events. The beds were ridiculously comfortable, and small touches like the layout of the chambers made it feel like more than just a hotel stay. What stood out most was the hospitality. The staff was professional, friendly, and genuinely committed to making sure every guest felt taken care of. Even with the buzz of XFC53 going on, service was efficient and always came with a smile. The on-site dining and entertainment options gave me everything I needed without leaving the property. Whether it was a quick bite before heading to the arena or winding down afterward, the choices were top-notch. As someone traveling on business with a media team, I can honestly say Virgin Hotel Las Vegas delivered on every front—comfort, convenience, and class. If you’re in town for a big sporting event or just looking for a stylish place to stay, I highly recommend it.

Patricia

The room was nice! Unexpectedly large. I was surprised at how big the room was, the rooms were recently remodeled and was nice. I stayed her w my family- much better than I had expected. The pool attendant (Timothy) was so helpful and friendly! (He helped me and my 83 year old mom get a reserved spot) Even though the hotel is off the strip, it was clean and affordable. I am very picky and the hotel room and stay was great!

Awesome Comps

The hotel is beautiful that cant be stated enough, however not once out of the 4 days we stayed here did anyone come by to refresh the room or bring towels we had to call the desk each time, in addition to that the hot water never worked and was forced to take cold showers every day. Cigar tobacco was lined across the couch as if someone has just sat it down. Not sure we will ever book this place again. Location isn't bad, its about 10min walk to all the main attractions such as bellagio etc much to do in the area.

Sonie Ritchie

I recently stayed at the Rio for two nights and three days, and my experience was very disappointing. When I arrived, I had to wait in a very long line to check in. Once I reached the front desk, I was informed that I would need to pay $150 per dog, per night. I was surprised because I had specifically chosen the Rio for being advertised as pet-friendly, and at no point was I told that there would be such an additional fee. I was also told this was not a refundable deposit, but a fee. At check-in, I was further informed that the room I had reserved was “not very good,” but that I could upgrade to a remodeled room in a different tower for an additional $36 per night. I agreed to the upgrade, but when I entered the room, I immediately discovered problems. The toilet seat was broken. When I unknowingly sat down, I was cut and bruised. In addition, the vent cover was hanging off, exposing a dirty black filter inside. I went back downstairs to report the issue. The front desk agent wrote my complaint on a Post-it note, tossed it aside, and simply said “okay.” When I asked when maintenance would come, she had no idea. Because it was after 8:00 PM, I did not want someone entering my room late at night, so I requested a room change. After waiting in line again for about 30 minutes, I was eventually given a different room. Later that same evening, after I had moved and unpacked in the new room, I saw other guests being checked into my old room. I had warned those guests about the broken toilet seat. The new guests later told me they also had to request a different room. Upon checkout, I was shocked to find an additional $360 charge on my bill, plus $49 in taxes, for allegedly smoking in the room. I do not smoke. I attempted to dispute the charge, but every time I tried to call, I could not reach a live person. Instead, I was routed to an automated AI voice system, where I left messages but received no response. Overall, I was charged over $400 for something I did not do, the service was extremely poor, the facilities were substandard, and there was smoking throughout the hotel despite my non-smoking room. This was one of the worst hotel experiences I have had.

Fabien 2lambersart

We appreciated the view from the suite. Things to improve : the staff at the check in/check out desk : only 2 at 9am on 30th of october. 10 people were waiting. This not acceptable. Suite Booked and shower was out of service. Finally stayed there because moving twice in 3 days is not ok for us. Needed 2 days to get it fix. No idea why no cleaning day 2. Anyway we loved the view, close to the main attractions to visit. The pool was available. AND If u like oldfashionned fourniture do not hesitate ! I also would recommend the mini mart behind the hotel !!!