Rio All-Suite Hotel and Casino

Brian McCall

Three families stayed here in the remodeled rooms, 1 1br suite and 2 deluxe rooms in between Christmas and NYE. Having the 1br suite was a great option for us, as it offered a large living area with a large table and chairs, in addition to a large sofa that we used to gather our family together. Service was great. The ability to order food from Starbucks and the canteen restaurants was a huge perk. Great food choices, all reasonably priced and of good quality. Try the new steakhouse - it’s incredible and a comparative value to others of that quality in Las Vegas. The gym was great. I used it early so it wasn’t busy. All new equipment. I liked the hotel being off strip. This was a crazy busy time on the strip, so the hotels there were packed. The Rio never felt packed even tho I believe they were sold out in the remodeled rooms. We stayed at Bellagio before this, and while nice, I’d choose the Rio over that next time. It wasn’t that far from the strip and our huge suite was 1/3 the price of a standard room there. Even paying for parking when visiting the strip hotels ($20), it’s a no brainer. The Rio is a great value. My only gripe is the elevator situation during checkout - between 10-11 it’s very difficult to get an elevator as they have several out of commission. I believe they are improving the elevators so that should hopefully be resolved in the future.

Jaz

I felt like the staff at the bar downstairs was racist. I sat at the bar which wasn't crowded. I'm sure I stood out as there weren't any black people in the bar at the time I came.I was skipped over three times to people who walked up after me. It was the same staff member. He would look at me and skip me. I spoke up after the second skip, I got ignored and he went to the person across from me. It felt very intentional and its upsetting to be treated this way. I ended up leaving and went to another bar where I was greeted immediately by Christian who was very friendly and respectful. Grateful for him because I was ready to file a complaint. The hotel itself needs some updates. They have so many elevators but only two work. Ended up taking the stairs from the 8th floor because it was like a 45min wait for elevator to check out. The renovated rooms are very nice though. Only reason I have three stars cause otherwise I would rate a one. The renovated rooms are very spacious and cozy. I won't be visiting Rio again.

Terrance Davis

I'm a Rio rewards member and normally I stay at the Rio when I'm in Vegas but this time I was very disappointed. I had booked back in November from Dec 31st to Jan 5th, 4 days were comped but the 31st was not because it was New Years Eve. I get it but I wasn't $400 for one night. So I booked another hotel for the night way cheaper. So the next day we check into the Rio but the room was so old, dingy and dark. So we called the front desk to switch rooms and was told to come down to the desk but when we got there they say they had no room available after we were told that we could switch. So we were stuck in this room. The first night we had no face towels. We had to use hand towels to wash. The sheets were stained and had hair on them. The next we go out and back to the room and discover it hadn't been cleaned, so I call the house keeping which was AI assistant named Rita. She put in a request and someone did come and changed the sheets. Day 2 went out came back room not cleaned again. Called and got Rita again. She put in a request but no one ever showed up to clean the room. Needless say the happened everyday of our stay and our room was never ever cleaned. So we complained at the front desk nothing was really done. We were given a $50 food voucher. Also on Jan 4th the elevators were down. We were on the 36th floor. Some people waited over an hour before some one came to take us down in the service elevator. They say the rooms are comped but you still pay a resort fee. That's not comped. What part of the hotel is a resort. Don't really need the internet, the pool was out of season, the parking was free and there is no free breakfast.

Brandon Leady

Loved the Rio. Great vibe, off the strip but still in a great location. Room was perfect with a great view. Servuce was excellent. Casino was fun. Plenty of food choices and entertainment options without even leaving the property. Semi-truck parking available +++ with permit. Pets allowed with pet fee. Already earned comps with my rewards card. Will definitely stay again soon!

Hyderabadrocker Hyderabad

Rooms are spacious Car parking is limited. I had to go to a different paid parking Far from strip and no walkers if you plan on walking Friendly staff Visited before Christmas and staff was short and had to wait for 40 min to get room key which is understandable. Really spacious rooms and clean. Housekeeping does their job good