Rio All-Suite Hotel and Casino

Alien To None

We have stayed at the Rio quite a number of times, and must say— best bang for your buck! The beds are comfy, clean. The rooms, although sadly dated in the masquerade tower were freshly sanitized and well organized. There was space, every room we have stayed in comes with a pull out couch and a working fridge, just in case you have extra company. Lots of entertainment and fun, with some of the best prices! Even the casino has evolved from just a few months back! Pool area is still closed for the season. Only things we had to note was the A/C in our room was clearly not running cool air. The shower very much so needs an update, it took 20 minutes of running the water to reach a warm water consistency that only lasted about a half an hour. Thankfully just us two as we realized there’s a peep window in our shower. Lastly, if you are a light sleeper, I highly recommend the Ipanema tower since you have a very clear view of the active train tracks from the masquerade tower.

Sherri Lebenkorn

When I booked this reservation, I wanted a room that was high up in the tower and facing the strap. Our room was in the newly renovated Tower. What I liked about the hotel was this particular tower was only accessible. If you had a room key for that tower and you were allowed to access the floors by elevator with your room key. We had a beautiful accommodation which included a mini refrigerator freezer combo, and A room safe for any valuables. Also provided was a ironing board, iron and hairdryer along with products for shampoo conditioner body cream. This was a beautiful combination, and the view was gorgeous! For the price, I would definitely stay there again. Cost for this hotels and this tower of rooms for 3 nights including the hotel taxes $408.00.

Mckenzie White

Location is perfect, basically on the strip. However I have gripes with the fact that there are zero microwaves or coffee makers in their rooms. Obviously they do this because they would prefer them to go to the Starbucks on the first floor. They have two extremely awesome a well worth it restaurants, but just remember you won't be able to heat it up. Service was slightly frustrating too. The bellhops were kind of snobby, didn't want to take my luggage to rideshare. I don't like their system to call up bell hop service either. It took half an hour to get mine. I missed my flight. I'd probably stay here again...but my expectations will be much lower.

Jason Sloan

New rooms, poor hospitality, perhaps Hostile-ality would be more fitting. You cannot call the front desk from your room, they have a useless ai that won't let you. Is this a Motel 6 or a resort, what kind of service is that? We needed a wheelchair for 10 minutes to get my 66yr old mom in the car(twisted her ankle on the strip the night B4, it got real bad) waited at the front desk long line like the ai told me too, just to be told to go outside to the bell hop and that it wasn't free. Front desk could care less, Told me I need to rent it for the day for $25, when I needed it for a few minutes to just checkout. Told them I'll drag her through the lobby on a bath towel if I needed. They have no human compassion, let alone hospitality, the management should be fired for placing such strict rules in place. I understand if people stay there for the day or leave with it off site to charge them but what a poor excuse for guest service. What a sour lasting impression on their brand when a little compassion would have made our visit a win. This review and my next stay would have been very different. Never stay at this "resort" go down the street and stay somewhere where they treat you like a human being. You can get a good deal anywhere, but if you want to feel like a POS stay here. They may say "have a great stay at the Rio" but it's only words. Not a single action was taken to make that happen, and it was made clear that you shouldn't ask anything of them to make it happen. Empty hollow words

Maia Roseval

Don't stay here! Spend your money and time at a hotel near the strip. We stayed for a long weekend in January and this was our experience. Cons: This hotel is outdated, and even the remodeled rooms are underwhelming. The $50 "resort fee" is a money grab- there's no "resort" (since it's January and pool is closed, which is fine but waive the fee then!). The casino itself is so outdated it felt like the 1980's in there. The few restaurants we tried were good but overpriced. The front desk, specifically Patricia, was so unhelpful. Check-in line (with a human, not a kiosk) is normally very long so be prepared to wait when you arrive if you have a special request. We had no conditioners, just two shampoos in the shower. Tried to call the housekeeping line but to no avail; it was disconnected. When we told the front desk the gentleman responded, "I'm surprised you even have a phone that works!" So, yeah. That tells you all you need to know. Lastly, you have to take a cab to get to the strip. They add up quickly! Can't walk to anything other than maybe the Denny's down the street. Pros: Service from bars and restaurants was really good! Everyone was so nice and friendly. And the food was tasty. Room is SO spacious and the beds were really comfortable. The thermostat/temperature regulation was great too; we were always comfortable. The fitness center is awesome. All new equipment and nicely stocked. Overall, considering this was a $200/night stay I'd say it's a hard pass. Cons very much outweighed the few pros, the place is pretty dumpy. Don't stay here.