Rio All-Suite Hotel and Casino

nejrolias

Kiosk check-in is a joke. Check in time is at 4pm. 430, kiosk said room not ready, 6pm not ready, 630 not ready. 730 not ready. The line at the check-in counter is a miles long with two staffs. Finally at 8, app and kiosk still said room is not ready yet, I gave up and line up at the counter. The guy told me the hotel is fully booked. That's why the app and kiosk won't give me a room number. Then what's the booking and reservation for? He went to the manager, and somehow he did his magic and now I'm able to get a room. Really? Are you serious? Are u not expecting me to show up after I confirmed and pre-check in already. Anyway...the guy was really nice and I thank you for giving me a room. 🙄 Ok, now the room. Very roomy, comfortable bed, good temperature, bathroom needs more rack or hook...I have no where to put my towel after my husband used the one behind the door. Maybe housekeeping didn't rinse the soap from the shower completely, I almost slip in there.

YL C

First time I went back to Rio after it's reno. We visited KJ for dimsum and casino . The dimsum is still good as usual and they have push carts. Very friendly staff as usual. Casino is soo big now and brightly lit but sadly, I didn't see any big wins. I won't go back to the casino. But it is much more spacious and open and bright now. At the back where masquerade tower is is still dark. Hardly any players there altho there are slots. There is a big stage with live music and plenty of seats and very big and nice dance floor. Again, only a few people were sitting there but I can imagine on a busy night, it will be more fun.

Maia Roseval

Don't stay here! Spend your money and time at a hotel near the strip. We stayed for a long weekend in January and this was our experience. Cons: This hotel is outdated, and even the remodeled rooms are underwhelming. The $50 "resort fee" is a money grab- there's no "resort" (since it's January and pool is closed, which is fine but waive the fee then!). The casino itself is so outdated it felt like the 1980's in there. The few restaurants we tried were good but overpriced. The front desk, specifically Patricia, was so unhelpful. Check-in line (with a human, not a kiosk) is normally very long so be prepared to wait when you arrive if you have a special request. We had no conditioners, just two shampoos in the shower. Tried to call the housekeeping line but to no avail; it was disconnected. When we told the front desk the gentleman responded, "I'm surprised you even have a phone that works!" So, yeah. That tells you all you need to know. Lastly, you have to take a cab to get to the strip. They add up quickly! Can't walk to anything other than maybe the Denny's down the street. Pros: Service from bars and restaurants was really good! Everyone was so nice and friendly. And the food was tasty. Room is SO spacious and the beds were really comfortable. The thermostat/temperature regulation was great too; we were always comfortable. The fitness center is awesome. All new equipment and nicely stocked. Overall, considering this was a $200/night stay I'd say it's a hard pass. Cons very much outweighed the few pros, the place is pretty dumpy. Don't stay here.

Alien To None

We have stayed at the Rio quite a number of times, and must say— best bang for your buck! The beds are comfy, clean. The rooms, although sadly dated in the masquerade tower were freshly sanitized and well organized. There was space, every room we have stayed in comes with a pull out couch and a working fridge, just in case you have extra company. Lots of entertainment and fun, with some of the best prices! Even the casino has evolved from just a few months back! Pool area is still closed for the season. Only things we had to note was the A/C in our room was clearly not running cool air. The shower very much so needs an update, it took 20 minutes of running the water to reach a warm water consistency that only lasted about a half an hour. Thankfully just us two as we realized there’s a peep window in our shower. Lastly, if you are a light sleeper, I highly recommend the Ipanema tower since you have a very clear view of the active train tracks from the masquerade tower.

Andy FourThree

the masquerade tower is pretty bad. room safe not even operational. only 2 elevators running on left set to lower block of floors. came back and dropped a star for lack of hot water. every time we shower it goes into a period of cold water for a while before getting warm water. honestly if other casinos are matching their rates/promos we won't come here. Last resort. we do like the off strip location. near good Asian food but still close enough to strip.