Harrah's Las Vegas Hotel and Casino

L H

The price and location is perfect. The ease of finding the elevators from the lobby to your room is very convenient. Loved the Ben n Jerry’s next to the elevator also. The rooms and service is lacking! Our bathroom did not have enough towels (only 3 towels in a room for 4 people). We called twice for an extra towel and still no service. Our bed sheets had holes in them. Not enough elevators at parking area. Things found normally in other hotels that this one lacked are as follows: There is no luggage stand provided. We had no microwave or mini fridge. No breakfast. There are no Kleenex, makeup remover, lotion or any sign with a number for complimentary items. *Access to Caesars was closed.

Meatimo Eaton

If I could give zero stars I would. My stay last weekend in Harrah's Las Vegas was really one of the worst hotels I've ever stayed at. Don't believe the name or the location; this place is really a giant mess. Let's start with the room, don't call it "clean" as they seem to have a foreign concept of cleanliness, dust everywhere the floors and walls it is clear that housekeeping never gave it a proper cleaning. The room is grimy and just not good not only is it outdated it feels neglected and certainly not up to any reasonable standard of cleanliness you would expect from a hotel. What service? If you had to describe the service... You literally had to apply yourself to getting ANYTHING! From towels to just general questions. You just couldn't stand the rudeness of the staff/manager either. Don't expect to wait very long for anything, and you probably won't even get a response. "Late service" is a stretch, "non-existent service" would be more accurate. And then there 's the casino floor itself. Don 't get me wrong - it 's not pretty and obviously needs some serious renovation - but what really makes it all so shocking though is the leaks! We literally saw buckets of water draining down from the ceiling in several areas on the casino floor. It 's ridiculous and frankly disgusting. And the last insult is they DO close the restrooms! Finding an open and functional restroom was like playing a scavenger hunt. For a major casino that has clients that pay to play it 's a total no no and also extremely inconvenient. Save your money and your sanity... this place literally feels like it's crumbling, the rooms are dirty, the service is terrible and they can't even keep the ceilings from leaking or the bathrooms open. There are literally tens of thousands of better options in Vegas. Don't make the same mistake as us- book everywhere else.

Caryse Mcdowell

I had an amazing experience at Harrah's! My room was clean, and the view was incredible. The hotel’s direct access to the Strip and nearby attractions made it super convenient. Most importantly, the customer service was excellent. The cleaning team was attentive, and the concierge service was incredibly efficient. A special shout-out to Izzy at the front desk—she was outstanding! My party and I were in town for a wedding, and with so many people, we had lots of questions. Izzy handled everything with ease. Throughout our 5-day stay, we directed all our questions and concerns to her, and they were always resolved quickly and efficiently. She truly made our stay perfect!

Lacy Walker-Williams

Walked in and they usher you to the kiosk to check yourself in w/ no help at all. They didn't offer to help you with working the kiosk, finding your room, what direction to head.. nothing. You walk in and your on your own. Although we managed fine it's the point of it, with the amount we spent I expected better. The room was ok. Asked for a king and walked in to 2 queens. Mirror Light in the bathroom stopped working, there was hair all over the floor in the bathroom, shower was not a clean as it should've been. Only 1/2 of a shower door so the water got all over the outside bathroom floor. It was very clean smelling and clean for the most part. Internet kept going in and out on the TV. NO mini fridge which was odd to me because even cheap hotels have those in the room. No clock, kinda a pain to pick my phone up throughout the day/ night to check the time. Pretty quiet which was nice. Comfortable bed, big towels which was also nice. Downstairs was very nice, people/employees were friendly and helpful.

Arthur Penn

It's right in the middle of all the action. Great wifi. Lots of games and places to eat. Perfect if you have an event at Ceasers Convention Center. The bus stops right in the front of it, and the metro is connected to the hotel.