Sahara Las Vegas

Shayna Kerr

I had a Jr. Suite which was beautiful and had mountain views! It was nice being at the end of the strip because it wasn't noisy or insanely busy. The only complaint i have is the service. We were supposed to have robes and slippers in our room but they weren't there. We were there for 5 days and asked for them each day and were told they were on the way but they never came. Finally on the last night we went to the front desk and someone said they'd tell their manager. The manager sent the robes up with an employee but forgot the slippers. The manager did give us a $50 voucher for breakfast which was nice. They also sent a text about extending our stay by a night, we accepted. Were told a price via text then when we went to pay the next day they said it was double the price. My husband spent 30 mins arguing with the lady at the front desk who got approval from 3 managers over the phone to honor it and still was questioning it. It was finally fixed.

nick

I urge you not to book here. There are so many wonderful hotels in Las Vegas, and this is definitely not one of them. I booked a six-night stay for my friends and me. I spoke with their agents over the phone and also booked online with a quoted price. When I arrived to check in, the total suddenly doubled. Their justification made no sense, especially considering I had already paid a deposit based on the online price. Do not believe any price they mention over the phone or online, and be prepared to potentially pay double. This is not to mention the absolutely horrible location. They advertise that they are on the Strip, but they are far from the main Strip area. If you want to go to the Strip, expect to pay $40–$60 for an Uber each way. It adds up quickly and makes the stay even less worth it. I hope this review is able to save someone from the experience I had. I checked in for one night and immediately left and booked a hotel directly on the Strip instead. Save yourself the trouble. My stay at the other hotel on the Strip was wonderful, and I was very pleased with the experience.

Pallavi Somawar

All room accents are nice and decent.one feedback about AC vent , I wish they had placed it away from bed , it is really close to bed like just a foot away and it blocked our nose in morning, even if we kept it on low fan speed. Washroom size is pretty good and has exhaust fans . I wish they could have more family friendly shows in hotel. Pool time should be increased. What is so good fact about this hotel is they have free parking garage and quick access monorail station. There are few restaurants in this hotel which have pretty good vibe and classy dine in arrangement.

KevinKelly

We went to Vegas because we were getting married. We booked 7 rooms and they wouldn’t accommodate us to be on same floors unless we upgraded. Checkin people really seem by our requests and just kept telling us if you upgrade the rooms we can put you on the same floor. First the good, we get into our room and it’s a large spacious room with nice views and a nice shower. Now the bad TV didn't work, fridge was leaking because a large ice chunk had formed. We called the front desk and let them know this and they stated they will come fix it right away. The woman comes up and hands my fiancee a remote and says this should fix the tv issue. So not only did they not fix our tv they had no intention on fixing the fridge. So when I get back from the gym I call again and after 2 hours the came and fixed the tv and left again without fixing the fridge. So on the day of the wedding I slept in my fiancees kids room because she did not want me to see her till the wedding. As I got up and was getting ready I realized none of the lights in the kids bathroom area worked. So i called front desk and explained I was getting married and really needed this fixed asap. The gentleman who answered the phone said he understood and will send someone up right away. Nobody ever came up to fix the problem. I left for the wedding at 2pm and came back to pick something up at 7pm and the problem was still not fixed. Mind you the fridge in my room was never fixed. So many other problems to list. Dont eat at Balla in Sahara worst experience eating out. Valet, bellhop, housekeeping were ACES.

Kimberly Han

Not sure why this is a highly rated hotel!!! The room was relatively cheap and for good reason - rooms were more aligned with a 2 star rating We had such a hard time finding even wheee to check in that we left, got dinner and came back. When we did make it to registration, the lobby was impressive and we were so excited for our room - it was a total letdown!!! When we booked, we chose an upgraded junior suite instead of a side by side bedroom thinking it would have a sofa bed for our kiddos but was told we’d have to pay for a rollaway bed that my kiddos found UNCOMFORTABLE!!! I also can’t believe hot water, coffee, and/or microwave was not provided as part of the resort fee. Hotel’s response: Our property doesn't have sofa with pull outs. We also do not have [microwaves] in any of our rooms. We also felt like we heard every door close & although the king bed was incredibly comfortable did not sleep well. Also the layout is TERRIBLE. Sliding doors for each the shower and toilet. When sliding the door to leave the toilet, I almost hit my kiddo brushing their teeth. The door to the shower was shaking and made me feel like it was gonna fall down at any time. The main pool was closed and the one on the Alexandria floor looked utterly neglected and completely unappealing. My son found urine and toilet paper all over the pool bathroom floor. Housekeeping also only made one attempt to clean our room during our 3 night stay.