Renaissance Orlando Resort at Seaworld

Jake Ryan

Amazing resort in a great location! The hotel has a very calm and peaceful vibe with the atrium! This is the second time I have stayed here and both experiences have been great. The rooms that have an interior view look out onto the atrium. The rooms have a lot of space and the bathroom even has 2 vanity's which is great! The rooms are always clean and the cleaning staff is very nice and helpful. The pool is nice and has lots of seating. There are multiple very good restaurants and the breakfast buffet even though expensive is amazing! The staff is all very friendly and goes above and beyond to make your experience great!

B Gil

I attended a conference at the Renaissance Orlando. It took three phone calls and two visits to the front desk to find my reservation. I had called ahead of time to check if I was getting one king bed or two queens and they assured me it was two queens which was important because three of us were sharing a room. When we arrived in our room, we immediately see one king size bed and a sofa. Three adults can't sleep in one king size bed and the sofa bed was very thin and uncomfortable. We called the front desk and they said they were out of queen rooms and they had given me a suite. I didn't care to have a suite because the only thing I was using the room for was sleeping and we didn't have enough beds to sleep. The room was nice and pretty and would have been perfect if it were only myself. It had beautiful wrap around windows; however, the view was into a parking lot. The room would not cool. We turned down the thermostat but it stayed above 74 degrees. The room had high ceilings and I think that impacted how quickly and efficiently the room cooled. We called the front desk and they sent someone up. The worker said it was working; however, it never cooled. Sleeping in a room with not enough beds and being hot was not a great combination but the overall hotel was very nice.

Lauren

The hotel lobby was nice, all service was attentive, welcoming and friendly. We especially appreciated Doug and Tiffany at the two bars in the lobby, they had great recommendations and made us feel at home. The hotel room was spacious. Bed was slightly uncomfortable, but it’s a hotel room. It was quiet, even though we were close to the elevator. There was also a wedding going on, which wasn’t disruptive to anyone else. The breakfast buffet was excellent. Everything was fresh and it had a large variety, my husband only commented that he wished the biscuits had been warm. For anyone, you know this is in one of the most populated highway areas of Orlando so of course, driving sucked, we went to Aquatica, which I do not recommend it because as awful. Our host hotel stay was nice, we enjoyed the people and the food. The pool area was comfortable and not too overcrowded. The bar was welcoming and friendly.

Emily Brown

Very unhappy with my 7 night stay here. Although the room is spacious the bed is hard as a rock. I tossed and turned all night due to it making my hips ache and I’m only 30 years old. There was also a very large dog barking all day and night, any time we came into the room for 5 out of the 7 nights. I called the desk several times and this continued until the very end of the stay. When I checked out they said they asked the guest to leave early, well that already ruined over half my stay. So in summary, no sleep was obtained here. I was also informed that if I used my room key I would not have to pay for parking, this was not true when I got the 600$ bill at the end of the stay. Also a 45$ resort fee a night that wasn’t disclosed upon booking. Choose another resort!!!! Ps I would upload a video where you can hear the dog barking but it won’t let me!

CRYSTAL ZHENG

I wanted to share my experience from my recent stay at your hotel (June 19–23), which unfortunately turned out to be one of the most stressful hotel stays I’ve had in years. I checked in just after midnight on June 19. I was exhausted from traveling and just wanted to settle in and rest. But while pulling the curtain open in room 3068, I saw a cockroach crawling across the carpet. I ducked and screamed, and my boyfriend had to kill it. We called the front desk right away, and thankfully someone helped us move to room 4104 around 1 AM — but by then, the night was already ruined. I had to wake up at 7 AM for a seminar the next morning, so getting barely any sleep was not a great start. On top of that, the bathtub in 3068 looked pretty bad — the paint was peeling and it looked dirty and worn. It made me uncomfortable even using it. Honestly, I’ve stayed in budget hotels before, and this tub was below even those standards. The next day, both my boyfriend and I noticed we had bug bites. I had several on my hand, under my ear, and between my fingers. He had some on his arms and legs. It was really uncomfortable and itchy. We reported it again and were asked to pack up and move — again — to room 1099. We tried to make the best of it, but on the night of June 22, after coming back from dinner, we were kept up by this awful mechanical noise. It sounded like a chain or some kind of motor near the elevator — just on and off, loud enough to keep us awake for a long time. We called the front desk and were told there were no more available rooms because the hotel was full. Again, the staff was nice, but we couldn’t do anything about the noise and didn’t fall asleep until around 2 or 3 AM. We had to be up early again the next day for the last day of our seminar. By the end of the trip, I was just drained — physically and emotionally. I barely slept for days. I came hoping for a decent place to stay while attending a professional event, and instead, it was a constant cycle of bugs, bites, bad sleep, and packing up over and over. I’m really disappointed by the entire experience.