Renaissance Orlando Resort at Seaworld

Watts Chiropractic

I like this place, but the bell service needs training on manners and respect in a business atmosphere. They are abrasive and can rub people the wrong way by the way they act and talk to you. I asked for the location of the valet for my wife’s car as I self parked my vehicle; they yelled and pointed outside like I was the village idiot. The pool area was nice. Meeting areas are ample with good a/v and sound. My family liked the pool area and room so far. Dining was great but a little slow. The servers at the restaurant are caring and respectful towards customers. They even offered me a drink while I waited for takeout. I would recommend this place.

Michelle Acquaye

For such a large hotel with hundreds of guests, it has a very calm and peaceful vibe! Even with lots of people by the poolside it was still peaceful and relaxing. Very spacious and pleasantly decorated. In the exercise room they provide single user headphones in sealed bags for each treadmill as well as towels. I’d stay here again!

CRYSTAL ZHENG

I wanted to share my experience from my recent stay at your hotel (June 19–23), which unfortunately turned out to be one of the most stressful hotel stays I’ve had in years. I checked in just after midnight on June 19. I was exhausted from traveling and just wanted to settle in and rest. But while pulling the curtain open in room 3068, I saw a cockroach crawling across the carpet. I ducked and screamed, and my boyfriend had to kill it. We called the front desk right away, and thankfully someone helped us move to room 4104 around 1 AM — but by then, the night was already ruined. I had to wake up at 7 AM for a seminar the next morning, so getting barely any sleep was not a great start. On top of that, the bathtub in 3068 looked pretty bad — the paint was peeling and it looked dirty and worn. It made me uncomfortable even using it. Honestly, I’ve stayed in budget hotels before, and this tub was below even those standards. The next day, both my boyfriend and I noticed we had bug bites. I had several on my hand, under my ear, and between my fingers. He had some on his arms and legs. It was really uncomfortable and itchy. We reported it again and were asked to pack up and move — again — to room 1099. We tried to make the best of it, but on the night of June 22, after coming back from dinner, we were kept up by this awful mechanical noise. It sounded like a chain or some kind of motor near the elevator — just on and off, loud enough to keep us awake for a long time. We called the front desk and were told there were no more available rooms because the hotel was full. Again, the staff was nice, but we couldn’t do anything about the noise and didn’t fall asleep until around 2 or 3 AM. We had to be up early again the next day for the last day of our seminar. By the end of the trip, I was just drained — physically and emotionally. I barely slept for days. I came hoping for a decent place to stay while attending a professional event, and instead, it was a constant cycle of bugs, bites, bad sleep, and packing up over and over. I’m really disappointed by the entire experience.

Alysha Cosby-mosley

The location was everything. I was here for a convention, but I also took the family to Sea World and only had to cross the street. My room was so nice and had a nice view. The two free drink coupons were great as well. The pool staff were nice and helpful, and gratuity is already included in your bills there. Overall, great stay.

Massiel Montes de Oca

I never leave reviews but I wanted to share we had a lovely Mother’s Day weekend staycation and were so impressed with the attention to our reservation and needs. As a Bonvoy Gold member, check in through my app was seamless. They responded promptly and graciously to a request during our stay and honored the benefits that come with bonvoy status. Good customer service is increasingly hard to find while traveling nowadays. I’m so grateful and happy this wasn’t the case here. Will return again and highly recommend to others.