Renaissance Orlando Resort at Seaworld

Kierstyn Hayes

We had a fantastic stay at the Renaissance Orlando at SeaWorld and will definitely be back! From the moment we arrived, every staff member we met was incredible and accommodating. Whether it was the front desk team, restaurant staff, custodians, or other employees throughout the resort, everyone was friendly, professional, and wanted to help. We especially appreciated that the hotel checked in with us via text a few times during our stay to make sure we had everything we needed. Our room was very clean and well-maintained, and we loved the resort’s open layout. The pool and water park area were a huge hit with our kids and kept them entertained for hours. The food was also great. We especially enjoyed the breakfast buffet. At around $35 per adult, it offered a great variety, including an omelet station, pancake and waffle stations, and delicious house-made pastries. Our breakfast server, Vanda, was exceptionally kind and attentive. The location was another major plus. It only took us about 10–15 minutes to get to Disney, and the hotel even offered to help arrange shuttle transportation if needed. Overall, this was one of our favorite Orlando hotel experiences.

Winston Fontes

Everything was very confusing. Staff wasn't always aware or well informed about several things inside the hotel (parking, taxes, Bonvoy app convenience). Since my first day, I arrived early in the morning to the hotel and asked about benefits to Sea World Park, since I already had a ticket booked. But the concierge didn't know and told me I didn't have any benefit. After my check-in, other staff person said it was everything working well and synchronized to my Bonvoy app, but I was never able to see my booking or accessing the app convenience during my stay. It's been several days after my check-out and I still don't see my nights/points in the app. Since I was attending an medical event inside the hotel, I received a voucher for parking for free, but the staff told me it would only be valid if I had a voucher per day (in the end, I didn't need this, only the first voucher covered all my stay and I kept bothering the event staff for new vouchers for no reason). When I did my checkout, I was told a had a very expensive resort fee to pay that nobody told me before. I also had a lot of benefits to use inside the hotel (that was covered by that fee) and I didn't use any, because I was not properly informed. I may say that good information is not the highlight of this hotel. And it's quite expensive not to have well trained staff like this. I do not recommend and I don't intend to be back. By far, the worst Marriott group property I've ever stayed.

Gerald Vargas

I wanted to leave a fair review because the staff here is honestly incredible. The front desk team was impeccable—super friendly and they really know how to take care of people. Kudos to management! The pool area is also a huge plus. It’s a very large, relaxing space, and my kids absolutely loved the water slides in the kid zone. Having a Starbucks right on-site is a great perk too; it gets busy, but it’s so convenient for a quick coffee and snacks. That said, being a business owner myself, I have to be direct about the rooms. The hotel is definitely showing its age. My suite felt pretty dated with the brown furniture and old bathroom fixtures. We had a massive balcony, which was cool, but the floor tiles were broken and there were only two lounge chairs out there. It just felt like the maintenance hasn't kept up with the rest of the property. We also ran into some service delays at the bar—it felt like they were a bit short-staffed for the conference crowd. The biggest letdown was room service; we ordered burgers for the kids and my nanny, but they were so dry they were basically inedible. The beds were comfy and the conference center looks great, but the rooms really need a modern refresh to match the high level of service the staff is providing.

Montana C

This hotel is not advertised properly. The front desk employees did not have any proper information about things regarding the hotel such as (additional fees, shuttle services, parking, etc). We kept getting pushed to the next employee due to the lack of information. Another thing to mention is that room service came at very weird times, not necessarily bad, just weird. As far as the rooms, they were well maintained for the condition in which they are in but they need some major upgrades soon. The shuttle bus driver was aggressive and the shuttle reeked like gasoline. It was not well maintained and it was evident in the smell. Some good things included the pool and hot tub. They were both in great condition. Halfway through our stay, our tv remote stopped working and the IT guy was able to assist us very fast and efficiently. He was probably one of the best employees we encountered. Overall, we made the best out of our trip but will not be back.

Haute ChocoLit

I had an amazing experience at the Renaissance Hotel at SeaWorld during the FL Blue symposium over the past two days. Everything was truly top-tier from start to finish. The food was absolutely 10/10 every meal left me full, satisfied, and impressed. From breakfast to lunch to dinner, there were so many flavorful options, including a variety of different dishes, vegan choices, and delicious desserts. Breakfast was just as incredible, with plenty of options to start the day right. What really stood out was the exceptional service. Denis and Janine went above and beyond to make sure we were taken care of. They were always welcoming, greeted us with genuine smiles, checked in regularly, and made sure we had everything we needed, including more than enough to eat. Their attention to detail and kindness did not go unnoticed. Overall, the entire experience was a 10/10. The atmosphere, the staff, and the hospitality made this event even more special. I would highly recommend this location for any conference or stay