Renaissance Orlando Resort at Seaworld

Leilei Cui

This hotel has excellent facilities and offers a very comfortable stay. The rooms are clean and well-maintained, and the service is thoughtful and attentive. The breakfast is rich and varied, with different options every day to suit all tastes. The hotel also has a very large swimming pool with a beautiful environment — perfect for relaxing and swimming. The location is incredibly convenient — it’s very close to the Disney parks and the outlet mall. There are also plenty of restaurants nearby offering a wide range of cuisines. Plus, the hotel provides daily shuttle buses to the parks, which makes getting around super easy. Overall, we had a wonderful experience and will definitely come again!👍🌹❤️

Randal Moss

I spent 3 nights here and was very pleased with the hotel and feel it deserves the high praise. The facility is in excellent repair and the rooms are modern, spacious, and well appointed. I had a room facing the exterior of the building so I did not experience any lobby noise since this is a hotel with a cavernous central lobby. The pool area is well shaded, beautifully planted and with a space for lounge chairs away from the pool. There is a full kids area away from the main pool as well. The self parking is convenient and the location is great for access to the convention center.

Sarah Ross

Fees fees fees. I reserved 2 rooms for 2 nights. After initially paying $1300 for our stay, I had to pay additional resort fees, parking ($160 for TWO days?!) that’s insane. But what really pissed me off is I prepaid for the breakfast buffet (also highway robbery at $37 a person) I paid for 4 buffets. However when we got there since it was myself and 3 seventeen year old boys … they wanted me to pay an additional $37 because when you prepay for the buffet… it’s supposedly for 2 adults and 2 children. Although I put everyone’s birthdays in when booking the room online. They still wanted me to pay more. Denied my kids access to the buffet, embarrassing them because when I went to breakfast myself before they woke up, the hostess marked off my whole room had eaten resulting in my kids being denied access to the buffet I prepaid for. As for the room, it was decent, and conveniently located across from SeaWorld. that’s why they got 2 stars. The bathroom was clearly half ass cleaned because you could see hairspray or something on the floor and where someone mopped part of the mess. Also, I had 2 Walmart bags balled up next to my suitcase so I could put our snacks back in when we left but the cleaning lady threw them away resulting in it being a pain in the butt to get all of our snacks to the car when we left. They also threw away 2 of our cookies we had wrapped up on the night stand. Cookies we paid $24 for room service to bring them up. So that pissed us off as well. I ended up spending $1500+ for 2 rooms for 2 nights and it was not worth the headache from everything that went wrong there. There were several people complaining at the counter while I walked by through out my stay so I know we weren’t the only unhappy ones. Quit with the extra fees and paid parking. If we pay that much to stay in your hotel you shouldn’t charge us to park there. That’s insane.

Courtney Stallard

We give this hotel a 10/10. The staff were very friendly and helpful. The rooms were very clean and put together. The breakfast was very good. They have a pool, 2 hot tubs and out door activities. It’s definitely a bit pricey but well worth it. We will be returning.

D T

I'm a single mom, and have been traveling with my daughter for dance nationals for many years. I'm a Gold Elite Bonvoy member and card holder. I've never had a problem booking my room under the group rate, until this year. I started calling in September, which I do every year, and no rooms were available under the block until March for dates in early July. After hours of trying to get through the day we were told the block was opening, they didn't have all of the dates needed to book to accommodate. I was told they could only book me for partial days. I booked the partial days, and had to book a separate reservation for the dates missing. Tomorrow I'm being charged a one day deposit, and after speaking with several other dance moms, I find out, they were also given the rate for partial days, but we're able to add the standard rate for the additional days in one reservation. Well, today being the deadline to cancel before deposit, these mom's noticed that the entire reservation was switched to the group rate, and now have all the dates they needed. I'm extremely upset because the trip is going to add an additional $2000 between extra room fees and now missing the pricing I had for flights with the dates I needed. To make matters worse, last year there was no ice on just about every floor, in hot temperatures. Our fridge didn't work, and neither did the replacement that was swapped out. I had to throw away all of our food, We spent a fortune eating the hotel food because I didn't have transportation. Due to the convention, there were never chairs at the pool, and they charged for the loungers that are old, and used, but were free a few years ago. Then, the chairs far away from the main pool have no shade, and are on fake grass that was so hot it burned my daughters feet. We barely get to use the amenities as it is, and it's extremely expensive. It's very upsetting that I called many times for months, can't get the group rate, which basically the entire hotel is dance families, yet I can book the dates still today, at a much higher rate! I attempted to resolve the issue with group rate representatives, was placed on hold and hung up on 3 times. . If the first representative booked all of my dates under one reservation, I would have had the group rate. Update, I wrote an email to escalation, and they were able to put the stay under the group rate, all except for July 13-14th. I'm still going to need to figure out that 1 night. I I will say, at least they do hire the best staff! All are wonderful, but the hotel itself needs serious updates considering the fees charged!