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Located In: Mexico

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Google Logo 3.8 Google reviews (3830)
Best Price From £1539.00pp
Apr 2024
£1659 pp
All Inclusive
May 2024
£1609 pp
All Inclusive
Jun 2024
£1629 pp
All Inclusive
Jul 2024
£1759 pp
All Inclusive
Aug 2024
£1649 pp
All Inclusive
Sep 2024
£1569 pp
All Inclusive
Oct 2024
£1579 pp
All Inclusive
Nov 2024
£1539 pp
All Inclusive
Dec 2024
£1539 pp
All Inclusive
Jan 2025
£1829 pp
All Inclusive
Feb 2025
£1889 pp
All Inclusive
Mar 2025
£1889 pp
All Inclusive
Apr 2025
£2159 pp
All Inclusive
May 2025
£1929 pp
All Inclusive
Jul 2025
£1939 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Star Class
Dining
Hotel Reviews
More...
Overview

Overview

Revel in the star treatment on the sun-drenched shores of Costa Mujeres, Mexico, during a luxury holiday at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. This spectacular beachfront complex provides the perfect spot to enj...

Revel in the star treatment on the sun-drenched shores of Costa Mujeres, Mexico, during a luxury holiday at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. This spectacular beachfront complex provides the perfect spot to enjoy the ultimate tropical escape with friends, family or as a couple, boasting sumptuous living spaces and a spectrum of phenomenal dining destinations. Guests are sure to be dazzled by the resort’s unbelievable leisure features, with pools, a spa, fitness centre, cinema and a trampoline zone all on offer. Sports, entertainment and activities galore are also on tap, ensuring every moment of your stay at Planet Hollywood Cancun is full of fun and excitement.

How far is the nearest beach?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is located next to the beach.

Distance from the airport

Cancun International Airport is approximately 35km away from Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more

Accommodation
Junior Suite
  • Swim-out or garden view Junior Suites available
  • Private balcony
  • King-size bed or 2 queen-size beds
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bath amenities
  • Bathroom with a rain shower

Entourage Suite
  • Garden view
  • Private balcony
  • King-size bed
  • Sofa bed
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a rain shower

Director’s Suite – One Bedroom
  • Swim-out or garden view Director’s Suites available
  • King-size bed
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • Minibar
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a jacuzzi and a rain shower
  • Walk-in wardrobe

Director’s Suite – Two Bedroom
  • Garden view
  • Private terrace or balcony
  • King-size bed and 2 queen-size beds
  • Lounge area
  • Sofa bed
  • TV
  • Wi-Fi
  • Minibar
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a jacuzzi and a rain shower
  • Walk-in wardrobe

Star Class Junior Suite
  • Star Class amenities
  • Swim-out, ocean view or garden view Junior Suites available
  • Private balcony
  • King-size bed or 2 queen-size beds
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bath amenities
  • Bathroom with a rain shower


Facilities

Facilities

  • Swimming pools
  • Splash zone
  • Water slides
  • Lazy river
  • FlowRider (local charge)
  • Spa
  • Fitness centre
  • Children’s club
  • Cinema
  • Labyrinth
  • Trampoline zone
  • Golf simulator
  • Basketball court
  • Arcade games
  • Mini golf
  • Yoga
  • Kickboxing
  • Aqua fit
  • Pool zumba
  • Beach fitness course
  • Entertainment
  • Parties
  • Beauty bar
  • Restaurants
  • Bars
  • Excursions
  • Wedding services

All-Inclusive

All-Inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day.

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Star Class

Star Class

Star Class benefits include the following:

  • Personal agent to handle all arrangements, restaurant reservations, aromatherapy in room, ironing (1 set of clothing), polishing and shoe cleaning, ice delivery, preparation of Jacuzzi (upgraded room categories), escort to restaurant (upgraded room categories), organising of special occasions (birthdays, anniversaries etc) and laundry pick-up (service charge applies)
  • Personal rider with preferred bar labels and in-room snacks
  • Preferred room locations
  • Access to private Star Class pool
  • Nightly turndown service
  • Preferential reservations in a la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Exclusive access to the Green Room Lounge
  • Personalised check-in and late check-out (subject to availability)
  • Selected premium drinks menu available in Lounge (some restrictions apply)
  • Daily continental breakfast service in the Green Room Lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in the Green Room Lounge
  • Upgraded robes and slippers in room
  • 25 percent discount on spa treatments (some restrictions apply)
  • Selection of in-suite liquors (upgraded room categories one bottle per week)
  • Upgraded minibar, restocked daily (according to consumption)
  • Upgraded room service menu
  • Complimentary access to the hydrotherapy pool (reservation required, 1 hour per day, per person)
  • Pillow menu
  • Complimentary access to the FlowRider surf machine (some restrictions apply)

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the benefits programme on arrival at the hotel.


Dining

Dining

Guy’s Burger Joint

  • Serves burgers

So Cal Gourmet Emporium

  • Serves gourmet cuisines from around the globe

East Sushi & Teppanyaki Bar

  • Japanese cuisine

Sunset Strip Steakhouse & Grill

  • Serves succulent cuts and grill favourites

Gusto Italian Trattoria

  • Serves Italian comfort food

Overtime Sports Bar

  • Serves traditional pub food

Sutra Indian Restaurant & Hookah Lounge

  • Serves authentic Indian cuisine

La Cocina Mexican Cuisine

  • Serves authentic Mexican cuisine

The Shores Beach Club & Restaurant

  • Serves classic dishes

6th Sense Chef’s Table (Local Charge)

  • Customised fine dining destination

Star Class Bar & Grill

  • Reserved for Star Class guests

Hotel Reviews
Google Logo 3.8 Google reviews (3830)
Patti Pillsbury
The hotel was very clean and laid out very well. Restaurants were bountiful and food was fantastic. The staff was very accommodating. What made the visit all the more special was the personal touch provided by Jesus Rosales, Resident Manager. He was present throughout our stay and very accommodating to guests' needs. We will definitely be going back. Loved it. Ron and Patti Pillsbury

Latoya Bullard-Franklin
This resort exceeded my expectations for service and quality in Cancun. The staff provides excellent service. Gabriella (Leona) was an absolute star! She provided superb service to my party while we relaxed in our swim up pools. Two negatives - 1. the food is not all that great. Even with many options, we found ourselves only eating at the Brazilian Steakhouse for the rest of the trip, due to the food quality not being up to par. 2. The bartender at the main pool swim up bar during Thursday’s foam party was very rude to multiple guests. He should not be able to work there anymore.

Renee
Beautiful resort, pools ,beach. Visited mid March and pool temperature was good. Lazy river was fun! They make it a bit difficult to get restaurant reservations and we had upgraded to Star Class which is supposed to get you priority reservations. Steak house and seafood restaurants had pretty good food. The Italian not so great. Breakfast food was good.

Firas Najim (Hair Stylist-Firas)
This resort is disappointing. No proper cleaning in the room, they don’t clean the bathroom, two days now no shower gel, were using hand bar soap, not enough towels. Kleenex one box finished , you don’t get anymore.I talked to concierge, and the didn’t do anything. They’re only there to upsell you excursions and hotel packages. Restaurants are impossible to book, they use an app and ask you to login after midnight to book, I go in right at midnight, it would show me one restaurant available and two time slots! We have had to raise our voices to getting a reservation! This is ridiculous… calling customer service is out of service, the will never answer. They do all if this so you upgrade to a star member. Do they want you to pay more to have priority access to booking a restaurant or provide you service. Japanese restaurant isn’t worth it, Indian restaurant okay, Italian good, buffet is too busy, 20 minutes to get them to make you a dish waiting in line. The hotel rooms are spacious and is a newer hotel which is nice, but cleanliness and service and food not great!! We’ve been to many resorts and this is definitely the worst. We went to Hard Rock Cancun couple of years ago and us definitely worth it. They cleaned the room twice a day and you were able to make a reservation directly at the restaurant with no hassle and much better activities. We’ll be here until Sunday and we’ll never be back to this resort/company again.

B W
My wife and I stayed here for a week and overall we had a good time but wouldn't come back. Cons: -Adult buildings (16 at least) share a common area with the family rooms, you will hear kids screaming. -There's only 1 buffet for a massive resort. You will be waiting in long lines for food...and the food isn't very good. -Aside from a kid friendly show and a small sports bar with 1 pool table there's not much to do at night. -The bars run out of mix for drinks halfway through the day. -Adults don't get to use the water slides. -The "Swim out" pools are not connected to anything so are basically a shared semi-private pool. -You can watch seagulls poop in the pool all day but you can't eat a burger in it without getting yelled at by staff. Pros: -Resort staff for the most part were awesome and super friendly. -The beach is small but really nice. -The resort is easy to navigate and get around. -Lots of choices for food aside from the buffet. -Seems like a great place for kids. -Sexy moses (adult pool voice guy) is awesome. -Jonathan (adult side bell boy) is awesome. -The room service is great.


More...
BEST PRICE FROM Flight & Hotel
£1539pp
Apr 2024
£1659pp
All Inclusive
May 2024
£1609pp
All Inclusive
Jun 2024
£1629pp
All Inclusive
Jul 2024
£1759pp
All Inclusive
Aug 2024
£1649pp
All Inclusive
Sep 2024
£1569pp
All Inclusive
Oct 2024
£1579pp
All Inclusive
Nov 2024
£1539pp
All Inclusive
Dec 2024
£1539pp
All Inclusive
Jan 2025
£1829pp
All Inclusive
Feb 2025
£1889pp
All Inclusive
Mar 2025
£1889pp
All Inclusive
Apr 2025
£2159pp
All Inclusive
May 2025
£1929pp
All Inclusive
Jul 2025
£1939pp
All Inclusive

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