Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort   
Search
phone icon
Located In: Mexico

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Google Logo 3.9 Google reviews (5908)
Overview
Accommodation
Facilities
All-Inclusive
Star Class
Dining
Hotel Reviews
More...
Overview

Overview

Revel in the star treatment on the sun-drenched shores of Costa Mujeres, Mexico, during a luxury holiday at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. This spectacular beachfront complex provides the perfect spot to enj...

Revel in the star treatment on the sun-drenched shores of Costa Mujeres, Mexico, during a luxury holiday at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. This spectacular beachfront complex provides the perfect spot to enjoy the ultimate tropical escape with friends, family or as a couple, boasting sumptuous living spaces and a spectrum of phenomenal dining destinations. Guests are sure to be dazzled by the resort’s unbelievable leisure features, with pools, a spa, fitness centre, cinema and a trampoline zone all on offer. Sports, entertainment and activities galore are also on tap, ensuring every moment of your stay at Planet Hollywood Cancun is full of fun and excitement.

How far is the nearest beach?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is located next to the beach.

Distance from the airport

Cancun International Airport is approximately 35km away from Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Swim-out or garden view Junior Suites available
  • Private balcony
  • King-size bed or 2 queen-size beds
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bath amenities
  • Bathroom with a rain shower
Entourage Suite
  • Garden view
  • Private balcony
  • King-size bed
  • Sofa bed
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a rain shower
Director’s Suite – One Bedroom
  • Swim-out or garden view Director’s Suites available
  • King-size bed
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • Minibar
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a jacuzzi and a rain shower
  • Walk-in wardrobe
Director’s Suite – Two Bedroom
  • Garden view
  • Private terrace or balcony
  • King-size bed and 2 queen-size beds
  • Lounge area
  • Sofa bed
  • TV
  • Wi-Fi
  • Minibar
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a jacuzzi and a rain shower
  • Walk-in wardrobe
Star Class Junior Suite
  • Star Class amenities
  • Swim-out, ocean view or garden view Junior Suites available
  • Private balcony
  • King-size bed or 2 queen-size beds
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bath amenities
  • Bathroom with a rain shower
Facilities

Facilities

  • Swimming pools
  • Splash zone
  • Water slides
  • Lazy river
  • FlowRider (local charge)
  • Spa
  • Fitness centre
  • Children’s club
  • Cinema
  • Labyrinth
  • Trampoline zone
  • Golf simulator
  • Basketball court
  • Arcade games
  • Mini golf
  • Yoga
  • Kickboxing
  • Aqua fit
  • Pool zumba
  • Beach fitness course
  • Entertainment
  • Parties
  • Beauty bar
  • Restaurants
  • Bars
  • Excursions
  • Wedding services
All-Inclusive

All-Inclusive

  • Unlimited reservation-free dining
  • Handcrafted cocktails
  • Signature à la carte and buffet restaurants
  • Romantic dinners on the beach
  • 24/7 room service
  • Up to 11 gourmet restaurants per resort

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day.

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Star Class

Star Class

Star Class benefits include the following:

  • Personal agent to handle all arrangements, restaurant reservations, aromatherapy in room, ironing (1 set of clothing), polishing and shoe cleaning, ice delivery, preparation of Jacuzzi (upgraded room categories), escort to restaurant (upgraded room categories), organising of special occasions (birthdays, anniversaries etc) and laundry pick-up (service charge applies)
  • Personal rider with preferred bar labels and in-room snacks
  • Preferred room locations
  • Access to private Star Class pool
  • Nightly turndown service
  • Preferential reservations in a la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Exclusive access to the Green Room Lounge
  • Personalised check-in and late check-out (subject to availability)
  • Selected premium drinks menu available in Lounge (some restrictions apply)
  • Daily continental breakfast service in the Green Room Lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in the Green Room Lounge
  • Upgraded robes and slippers in room
  • 25 percent discount on spa treatments (some restrictions apply)
  • Selection of in-suite liquors (upgraded room categories one bottle per week)
  • Upgraded minibar, restocked daily (according to consumption)
  • Upgraded room service menu
  • Complimentary access to the hydrotherapy pool (reservation required, 1 hour per day, per person)
  • Pillow menu
  • Complimentary access to the FlowRider surf machine (some restrictions apply)

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the benefits programme on arrival at the hotel.

Dining

Dining

Guy’s Burger Joint

  • Serves burgers

So Cal Gourmet Emporium

  • Serves gourmet cuisines from around the globe

East Sushi & Teppanyaki Bar

  • Japanese cuisine

Sunset Strip Steakhouse & Grill

  • Serves succulent cuts and grill favourites

Gusto Italian Trattoria

  • Serves Italian comfort food

Overtime Sports Bar

  • Serves traditional pub food

Sutra Indian Restaurant & Hookah Lounge

  • Serves authentic Indian cuisine

La Cocina Mexican Cuisine

  • Serves authentic Mexican cuisine

The Shores Beach Club & Restaurant

  • Serves classic dishes

6th Sense Chef’s Table (Local Charge)

  • Customised fine dining destination

Star Class Bar & Grill

  • Reserved for Star Class guests
Hotel Reviews
Google Logo 3.9 Google reviews (5908)
Benjamin Cox
The resort is great with many nice restaurants and some good shopping options. The best part by far is the staff. They were so helpful even when we were tired and cranky. They were so kind to my wife with her dietary restrictions and really made the whole trip. Specifically we had a great experience in the shores restaurant and Gusto the Italian restaurant. Moises and Myra bent over backwards to support us and they made our trip so much better! They are both amazing. They made sure my wife had bananas and gluten free pancakes so that she could enjoy breakfast every morning.we are very grateful to have them.
Ashley Howard
Beautiful resort. Lots to do and places to eat. Enjoying the swim out room that gives us a bit of peace to still enjoy the weather and scenery. The food was disappointing though. Most things were surprisingly bland or just poor quality. The sushi restaurant took 20min to get anything. They brought out one person's food, then 2 people's sides, then some of our main dishes, but many of us did not get all we ordered. The long wait and the disatisfying taste and quality of everything made us walk out. Room service was okay. Not really many options like other resorts. The room was decent, but there were constant gnats and flies, like the ones you see where there is a lot of moisture and mildew. There were a few spots like that mostly in the bathroom. The spa was amazing! We walked in and made our appointment and the price was almost 50% less than what was posted. Overall, it was a decent stay, thus the 4 star rating. But because of the food alone, I wouldn't come back here.
Francisco Marquez
We just returned from 5 days at Planet Hollywood and were blown away. Fernanda Rivero at guest service desk was so welcoming upon check in and check out as well as the bell staff. went above and beyond to make sure our dinner reservations were booked and even decorated room which was extra special. Fernanda Rivero was so accommodating every morning and we enjoyed spending the day relaxing at the pool. Staff were warmly welcomed with great service from everyone greeted our 3 year old by name daily and accommodated all the smoothie and snack requests. The property is beautiful and the food is amazing, but the staff is really what makes this place special. For dining we loved all many options.
Dalia Rezko
We had an amazing stay at Planet Hollywood Cancun! Everything was absolutely perfect — the rooms, the food, the pools, and the overall vibe. The resort is super family-friendly, and our kids had the best time with all the fun activities and entertainment! What really stood out was the Thonly from the guest service team His professionalism, kindness, and attention to detail made us feel so special and well taken care of. Highly recommend this resort for families looking for a fun, relaxing, and luxurious getaway. We can’t wait to come back! 🌟🌴
lewis thornley
This review is for the food at the Italian restaurant, the food and service we experienced was the best out of any of the restaurants we’ve eaten in. David our server for the night not only made sure we never went without wine but made sure to ask all the right questions. Me and my wife are celebrating our honeymoon and being together 12 years. We had our deserts brought out along with as the photo shows a lovely tiramisu highlighting the occasion along with some Prosecco. For the starter we had the mozzarella sticks, my wife had the wood fired lasagna and I the Parma ham pizza called Bella Donna. Thank you David for making the night amazing. 100% book this restaurant and come for lunch the menu for lunch is equally as good with no need to book. Live music was also amazing and helped create a great atmosphere.
More...

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote