Loews Royal Pacific Resort

Kristina Le

I’m going to start with the positives. All the staff was knowledgeable and helpful and went above and beyond. I loved that they text me throughout my stay to make sure we had what we needed. We loved how close we were to the parks and how easy it was to use the water taxis to get to city walk. We enjoyed the pool area and the fact that you could order food/drinks right to your chair. We had dinner at Jake’s at the resort and the food was good and our service was awesome. But for the negatives… my biggest complaint is that there are ZERO microwaves at the resort. To spend hundreds of dollars a night for a “premium” resort and not have a microwave is insane!!! But you can RENT one for $15 A day as if you haven’t spent enough money just to be on vacation. The rooms were clean but very basic. For the price you pay you expect something more modern and updated. This place could definitely use a face lift.

Melissa Downey

Overall, no complaints, just a few notes. Check in was quick & easy and staff was friendly. I booked this hotel for the express passes as many do and it was worth it for that. The room was pretty cramped for a mom, two teens, and a toddler, but we made it work. The rooms could use updating across the board. I have stayed in cheaper chain hotels that were in better shape. For a luxury resort, the rooms should feel as such. That being said, the room we stayed in was clean and comfortable for the one night. We did get room service & once again the staff was great! I would definitely come back.

Jessica Nicholson

We stayed at Loews Royal Pacific about a year ago, and while it offered a lot of perks, there were a few things that left a lasting impression — both good and not-so-good. The atmosphere was beautiful — tropical and immersive, with lush landscaping and fun touches like the frog statues on the bridge as you walk in. It really did feel like a luxury resort as you walked the grounds. The included Express Passes were a huge value for our family and probably the biggest reason to stay here — they save you a lot of time and money in the parks. We also loved how easy it was to get around. We used both the walking path and the water taxis, which were quick, scenic, and hassle-free. We didn’t try the buses, so can’t comment on those. The Orchid Lounge (I think that’s the name) served really delicious food and drinks, though it was on the pricier side. Now for the downsides. Check-in was a headache — even though it was supposed to be ready by 4 PM, our room wasn’t available until nearly 6. After a long day of travel, that delay was frustrating. Parking was also tough — very limited self-parking, and we spent about 20 minutes just driving in circles until someone left. And while our room appeared clean at first, we discovered chip crumbs in the bed when we pulled back the sheets, which definitely impacted our impression. All in all, it was a good stay, and the Express Pass benefit alone makes it worth considering. But because of those key issues, it’s not our top choice when staying at Universal, even though it has a lot of potential.

Ryan Rolfe

Fantastic experience overall! We had great communication from the moment of planning with our trip planner. From there, everything lined up perfectly. The Loews Royals Pacific Resort, in my opinion, is situated perfectly! Whether your just going to hang out at the City walk or jump right into the themed parks, it's a VERY short (10 min) walk from the Resort. This makes it very convenient if you or another member of your party needs to travel back and forth for whatever reason. Services are awesome! We had a wonderful reception from the moment we drove up, to checking in at the front desk, to recieving our tickets/passes. The lobby is very pleasant and welcoming. The room it's self is comfortable and accommodating. Its not top luxury, but I'm not zonking that simply based on the fact that our time spent in the room was extremely minimal; from 0700 to 1000 we were at the parks. The room provided exactly what we needed - a very comfortable bed, great views, and an excellent walk in shower. All fresh and very clean. 10 out of 10 for us! Highly recommend Loews Royal Pacific Resort!!!

Gulaag17

The staff here are amazing!! It has a resort feel, the grounds are beautiful. From the boats and shuttles to the parks, it's so easy. Also only a 7 minute walk to universal! Absolutely loved it here. Family of 5 so room was a little tight but they brought a fold away bed for us and it worked out great.