Loews Royal Pacific Resort

B

Such a lovely hotel! The beds are super comfy, the bathroom is really clean and comfortable. I think the real pull of this hotel is the fact that you get Express Passes for Universal for the days you stay. So, we stayed for 1 night and got 2 Express Passes. You can pick them up from 7am in the hotel lobby so you can still get the early admission into the park too. Highly recommend!

Sarah Smith

We had a great stay over spring break. We loved the club level and would absolutely do again. Room was clean and nice. Shower only which was harder with our little. I was skeptical about the value of club level but the lounge and staff were great. We had breakfast daily, lounge is loaded with soda, water and coffee options and kid friendly snacks. The evening food was perfect amount for dinner for us and we enjoyed the adult beverages. Very similar to club level options at Disney. The pool is gorgeous and heated so that was a big plus for a trip in March. Express pass was amazing and worked great even with spring break crowds.

Allison Murray

The front desk associate Mary was just simply AMAZING!! As well as Melanie at the Universal theme park desk. Both went ABOVE AND BEYOND to make our dreams come true. Checkout was so easy, the hotel room was ready pretty quickly. Room service was prompt and delish. Would totally stay here again! The pool was great, the service at the shop (where they serve food and ice cream). SIMPLY AMAZING. Was able to walk to City Walk, both of the Universal parks and even got a sneak peak of EPIC!!! Unlimited express pass worth every dollar, would pay even more if they had it for every ride! Epic preview was a picture perfect day!

Jason Bartos

Don't expect it to be on par with a Disney deluxe hotel just because they call is "signature" and charge a comparable amount. More on par with a "moderate" or "value" resort at Disney. Much smaller than the disney resorts with a lot less amenities. The first notable difference is the cleanliness. Not dirty, but not really cleaned and maintained as the standard you'd expect for a Loews or other mid to high end hotel brand (or for the price you're paying). Rooms are small and fine. Again much more mid tier. On par with a Mariott or Hyatt (but at four times the cost given the location). Rooms are very loud, especially the pool views. You can hear all the hallways sounds, neighboring rooms, and all the pool activities. Also is very disruptive that they pressure washed the pool deck at 2am and it lasts about 2 hours. Hard to sleep when there is a commercial gas powered pressure washer right outside your window. Also, in the true signs of it being a penny pinching hotel - they control the thermostat in the room so that you can't adjust the temperature below 70 degrees. And no exhaust fan for the bathroom so the small rooms get very steamy when you shower. Notna great hotel, any value comes from the Universal express passes. Would not recommend staying unless you need the express pass every day of your stay.

E M

Great 4 night stay. Excellent customer service from all staff. Quick walk or boat to Universal. Clean rooms, nice pool. Good food and drinks at the pool. Bryan, our server at the pool was great. Cleaning staff and boat captain were excellent. Only improvement is during busy times, needs more Universal vacation ticket pickup people. Waited too long in line. Also needs nicer, fluffier pillows and padded pool loungers.