Loews Royal Pacific Resort

Tiffany Thomas

I had a great stay here! The room was lovely, room service ordered took less time than expected and was good and a decent amount of food! Loved having a cocktail by the pool and also able to order snacks there. Close enough to the park to walk quickly, but the boat ride over is also a nice touch. As a side note, not to the hotel but the guests, please spend time with your children at the pool. The lifeguards are there for safety, not there for you to drop them off to babysit for you.

Tracey Ewell

Beautiful Rooms. Always a wonderful experience there. Easy access to the park. Love the location. Staff are very friendly and helpful. I wish the orchid lounge had better food and better prices for glasses of wine as well as newer bottles of wine. Wine had a little old taste to it such as a hint of vinegar. This has happened twice at the orchid lounge to us. It’s such a pretty lounge to sit there and enjoy dinner and the people watching and the servers are extremely nice.

Alaina Gavoni

Recently stayed her for 1 night for a short birthday weekend trip. We checked in pretty late and headed straight to grab a late dinner at Jakes American. Service was slow and food was ok for the over $150 we paid. I then took my 2 older kids to enjoy pool time before it closed and my husband took our baby back to the room to go to sleep. Pool was great except for the pool bar where I ordered a Hawaiian Mule and was shocked with the $20 bill I received for it. I get its a theme park but $20 for 1 small drink is crazy. We then headed back to our room around 10pm, as my kids got in bed I noticed the sheet had a rather large stain on it and body hairs. I was totally grossed out but it was 10pm and we had a sleeping baby so I wasn't about to sit there and wait for housekeeping to come in. I threw an extra blanket over it and called it a night, though now I was questioning how clean anything in the room was. The next morning I went to use the shower and noticed the body was was completely empty, you would think this is something checked every time the room is cleaned but apparently not. My plan was to talk to the staff before we left but we had a goal to get to the park on time and the line for the grab and go breakfast was insane so we just left. By the way skip the grab and go breakfast, we go 3 breakfast sandwiches and 2 coffees for $50. We could have gotten a way better breakfast in the park for that cost. Also like everyone else has said be aware of the $200 per night hold they put on your card and the $32 for parking. This wouldn't be my first choice to stay at again next time we go, only perk was the express passes and 5 min walk to the park.

Susan McHale

Great hotel, fantastic pool and we were upgraded for free to a pool view room which was even better. Customer service was great. It is a busy hotel compared to another we stayed at, just be mindful of this when checking in in the morning for express passes for example as it may be a little wait. The pool is brilliant, heated with a splash play area for kids and highly rated the poolside service. The rooms were incredibly spacious, if a little dated. Express passes are a fabulous perk and the reason we stayed here for a night, as you get them on the day you check in and out and you can store luggage at luggage services so can arrive early and make the most of the passes. Only negative I'd have is the wait times for the water taxi to the park, it's a shaded area but given the heat mid-August it's not a pleasant area to stand in for any length of time. We had to wait a long time for boats and they fill up so could be waiting even longer for the next one. (You can walk, it's about 15 minutes but again in the heat when you're going for a full park day that not always the desirable option). In comparison to another Universal hotel where we only had to wait 5 minutes max for a bus it was disappointing.

Monica Ganzini

The room was fine but small. I could barely fit between the wall and the bed and I'm not a large person. When we arrived the guy out front took care of 2 other cars before ours so that was disappointing. Joe with luggage services was amazing and was friendly courteous and outgoing. Our boat captain on one ride was Vinnie and he was great! There was a female captain that was also great but I didn't get her name. Overall the hotel was great and we would definitely stay there again.