Loews Royal Pacific Resort

Maga Gonzalez

I recently stayed at Loews Royal Pacific at Universal and overall the hotel was absolutely incredible. The atmosphere is beautiful, the rooms are very comfortable, the pool area is amazing, and the location is unbeatable if you’re visiting Universal parks. The staff was kind and professional, and the whole experience felt very premium. The only downside during my stay was that there were several work conventions happening at the hotel, so it was very crowded with business groups. It changed the vibe a little bit, especially in common areas. What bothered me the most, however, was the package policy. I didn’t know in advance that the hotel does not directly handle guest deliveries (like Amazon or grocery orders). Instead, they use a third-party service called Encore, which charges per package — and the fees are extremely high. For 8 medium-sized packages, I ended up paying nearly $100 in fees. I truly wish this had been clearly communicated at the time of booking, because ordering items to your hotel is very common, especially for travelers. Knowing this in advance would have helped me plan differently. Aside from that, the hotel itself is fantastic and I would still recommend it — just be aware of the delivery policy before sending any packages.

April Pannell

Amazing resort with amazing perks. This is one of those that you dont want to give all the details because you want to keep the secrets to make sure they are available for you next time!!! The price of food and drinks at the resort is astronomical, so my advice is bring your own to your room. The pools are great, entertainment great and the price you pay if you utilize the fast passes is worth it. We can't wait to go back.

melanie stuart

Our stay at Loews Royal Pacific Resort was absolutely outstanding from start to finish. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The customer service here is truly exceptional, every staff member we encountered went above and beyond to make sure our stay was comfortable and stress-free. The rooms were spotless, spacious, and beautifully maintained. You can tell the housekeeping team takes pride in their work because everything felt fresh, clean, and well cared for. The pool area was another highlight of our trip. It’s perfect for families—large, well-kept, and a great place to unwind. The atmosphere throughout the resort feels tropical and peaceful, yet it’s still fun and lively enough for kids. It truly offers the best of both worlds. What impressed me most, however, was the integrity and responsiveness of the hotel staff. We accidentally left our AirPods and, even more importantly, our passport in the room safe. We didn’t realize it until we had already returned home. As soon as we contacted the hotel, they immediately located our items and mailed them back to us right away. That level of honesty, efficiency, and care is rare and deeply appreciated. It speaks volumes about the professionalism of the team. I highly recommend this hotel to families visiting Orlando. Between the incredible customer service, wonderful staff, very clean rooms, beautiful pool, and the peace of mind knowing you’re in good hands, this resort truly stands out. We will absolutely be staying here again on our next trip!

Hilary Ennis

Very beautiful. Can take a boat to City Walk/theme parks. Stay here includes unlimited express in the parks which was amazing! Our mini fridge wasnt getting cold so i called downstairs and seriously like 5 minutes later a man was at the door with a new one. The valet guys are annoying though. My husband would drop us off at the door and then park the car.... the valets like all run up to the car and he would have to tell them no. Very pretty and nicely cared for. Would definitely stay again.

Stephanie Grondin

We had an amazing stay at Royal Pacific. My family of five were here for one night and we loved the unlimited express passes to Islands of Adventure and Universal Studios. The room was spacious enough to fit a rollaway bed and very clean as well. The staff even brought up a microwave for us upon request and it was delivered within 10 minutes of us, asking for it we did not explore much of the hotel as we had limited time and spent it most at the parks, but what we did see were beautiful and well thought out. We appreciate that it was walking distance to adventure filled parks. We will definitely stay here again