Lake Buena Vista Resort Village & Spa

Megan Dodson

This place deserves zero stars. The photos online must be from when the hotel first opened, because what we experienced looked nothing like them. Honestly, a basic motel would have been a better option. The lobby is the only nice area of the property. As soon as you step off the elevator, the hallway is dark and smells old and musty. When you enter the room, you’re immediately hit with a strong odor that smells like dirty diapers. I called the front desk and asked to switch rooms, which they did. Unfortunately, the second room was somehow even worse than the first. When we walked in, there was a broken can of cleaning spray sitting right in front of the door, and the room smelled like it hadn’t been aired out in months. This was supposed to be my daughter’s birthday weekend, and she actually cried because she wanted to leave. Just walking into the rooms made you feel like you needed to get out immediately and take a shower. Before dismissing this review, please take a look at the photos I’ve attached. For the price they charge, this hotel seriously needs to address cleanliness and maintenance.

Allie Alizabeth

Not my favorite at all. Website made it look amazing but once you leave the lobby and go to the towers of rooms, your met with what I can only describe as a dirty diaper smell. The entire building smelt like fecal matter. Rooms were not well kept at all. Towels were stained with makeup/tanning lotions (*I hope*) trim around door ways was broken like someone tried to take it off the wall, the shower rod fell and hit me while I was just trying to take a shower, good amount of water damage in the bathroom as well. Obviously is water damage because the shower curtain doesnt stay closed. As soon as its pulled to stop the water from spraying out, it collapses back in on itself. Balconies are randomly wet at times (even when it didnt rain?) Stains on the chairs and carpets, no curtains over the windows just blinds so keep that in mind because your windows look directly over the pool. Key to get into the room.... hopefully you have a strong bladder because it will take a good 10+ times for the card to actually read in the door. Only positive is no bed bugs. Legit only positive. The shops use dollar tree products and sell them for 8 or 9 dollars. No shampoo and conditioner are not included beyond a 1 time use sample bottle.

Jeffrey Leich

First week of March ‘26. Well appointed 2 bedroom condo/timeshare in building #1. Great location with outlet mall basically attached to property. Lots of everything nearby. Not too crazy busy. Staff friendly.

Anil Singh

I wish I could give LBV five stars, because my family and I have been coming here for more than ten years. We've come for vacations, long weekends and conferences since our kids were toddlers. This time I noticed a steep decline, in some key areas. Yes, the furnishings need replacement, and the heater in our room didn't work the first night (fixed right away the next day), but the rooms are clean and spacious and still comfortable. The big disappointment was Frankie Farrell's. When we walked in one evening at around 7:30 pm, two large tables hadn't been bussed. A crate of dirty dishes sat at another. And the wall light fixtures were outfitted with garish daylight led bulbs that clashed with the tungsten ceiling fixtures and cast a horrid, unappetizing, high contrast glare everywhere. Little wonder the place was empty both times we tried it. Sad, because we really loved dining here in years past. Maybe it was just an off night. I truly hope LBV prospers and finds a way to renew in 2026. We'd love to keep coming back.

Rugr5000

The hotel was a decent price for the size of the 3 bedroom. The luggage carts are scarce if you find one. The room appears to be run down such as stained mattresses, lumpy, trash under the mattress, old furniture that is scratched, finish missing, tub coating pealing, and landlord special type of painting. The Arcade had ceiling leaks, no AC, broken machines, and was very dirty. The Irish pub was not busy but the Arcade there was in need of TLC, the tables were sticky, dirty floor, it needed a dusting and wall cleaning. The food was definitely not fresh seemed prepared I wouldn’t go back. The bar there had expired juice when another customer requested a mixed drink. The pool seems okay from my view. The convenience store was clean and frankly the best part along with the Pizza Hut express. I saw the gym looked clean and nice. Didn’t see the pirate pool or spa so I cannot say yay or nay. I probably won’t stay at this location again for $550 for two nights. No bugs were seen in the room we stayed in.