Lake Buena Vista Resort Village & Spa

Jonathan Richardson

Great Location / Rooms are very worn and dated I stayed at Lake Buena Vista Village in early November 2025. The resort exterior is well maintained and the pool is nice. The location is great and close the parks and some grocery stores. The room layouts are nice and spacious, but the interiors are extremely dated and worn. We stayed in building 5, 3 bedroom suite. We had a firework view, where you could see Epcots fireworks. The whole building had a very worn feel from the elevators, hallways, and rooms. The carpets are dirty. The room furniture has holes and is stained. The fixtures are dated. Overall it has the feeling of being 15+ years old and updated to keep pace with the use. The room was clean and linens were clean. The staff was friendly, though we did not interact with them much. Upon checkin they tried to give us a timeshare pitch in exchange for gift card, which we did not waste our time with. Overall, do not recommend until they update the interiors.

Nancy Jacobitz

We stayed here for the 2nd time. We've booked a 2 bdrm previously and a 3 bdrm recently for our family vacations. The layout is great for extended family stays. The pools were warm, the reflections pool a bit too warm. And spa was cold at the same pool area. My 8 yr. old grandson loved the pirate ship slide too. The facility does a great job supervising this slide for child safety. The spacious room needed maintainance, which I provided a list at departure to the front desk. The staff were very friendly. The convenience store onsite was very well stocked and reasonably priced. I would most likely skip Walmart if I visit again. I would recommend regardless of stove burners not working properly, although was an inconvenience as burning food and setting off smoke alarms at 6 am is no fun! Just ask my entire family!😁

J Stew

We rented a 3 BR this summer. The rooms were nice and spacious. They were clean and the building was easy to get to. We liked the convenience of the Pizza Hut and convenient store within walking distance. 1 issue we had was that the ice maker in the freezer was not working. Maintenance came to fix it but the ice that came out smelled. Also, we were told the smart TVs were not able to connect to wifi. So we were stuck with watching regular cable TV in the room, but we couldn't see any cable on the TV in the living room at all. Also, my wife is in a wheelchair. Unfortunately, the bed was not really convenient for her as it was high even though it was supposed to be an accessible room.

A Hart

Spent 3 days here. The room was decent but showing its wear and tear. The concierge that checked us in was great. There is no cleaning by hotel staff, there is no extra towels, there is no calling for any type of service without them charging 50$! You cant even go to the front desk and ask for extra towels without being charged for towels. Even if you go to pick them up! Goodness seemed they really want to nickel and dime you. Yes there is a washer and dryer in room but even to be charged for asking for anything extra is ridiculous. Our air conditioning dripped and soaked the carpet on our 1st night and barely worked for the rest of our visit, their response was, maintenance will check it after you check out. My other complaint is they really try to suck you into a vacation rental time share, please dont fall for this, it is so predatory. They kept us for 2 hours! Definitely not worth the 125 dollar gift card.

Rugr5000

The hotel was a decent price for the size of the 3 bedroom. The luggage carts are scarce if you find one. The room appears to be run down such as stained mattresses, lumpy, trash under the mattress, old furniture that is scratched, finish missing, tub coating pealing, and landlord special type of painting. The Arcade had ceiling leaks, no AC, broken machines, and was very dirty. The Irish pub was not busy but the Arcade there was in need of TLC, the tables were sticky, dirty floor, it needed a dusting and wall cleaning. The food was definitely not fresh seemed prepared I wouldn’t go back. The bar there had expired juice when another customer requested a mixed drink. The pool seems okay from my view. The convenience store was clean and frankly the best part along with the Pizza Hut express. I saw the gym looked clean and nice. Didn’t see the pirate pool or spa so I cannot say yay or nay. I probably won’t stay at this location again for $550 for two nights. No bugs were seen in the room we stayed in.