Grand Hotel Excelsior

brooke

A very nice hotel with very attentive and friendly staff. The 'night time' service where they bring you chocolates before bed was a lovely touch. One member of staff that really stood out to us was Xiying, who we talked to in the little gift shop by reception. She was very friendly and lovely, shared information about how and where the Maltese glass is made. She was very helpful. We felt welcome as soon as we stepped through the front doors, with the smiling staff bringing us welcome drinks. The hotel is huge, very clean everywhere. The rooms could have been a bit bigger as well as the balcony but still very nice and I understand this isn't something that can be changed easily so not too much of a complaint. The private beach was nice however cannot be walked on without shoes, so maybe could fill it with actual sand instead of stones. All round great place great breakfast great service.

Dave G

Enjoyed my stay at the GHE . However there were a few niggles, hotel is in need of a major refurbishment as the bathrooms are certainly dated! My room had a corner shower which was fine apart from needing to be a contortionist to squeeze in past the toilet which blocked the dor! Location is fine for Valletta but traffic in the area is crazy! Service was OK mostly. Breakfast team were a bit gruff and snappy...

Spiros Livadaras

An Incredible Stay at the Grand Hotel Excelsior! From start to finish, my experience at the Grand Hotel Excelsior was nothing short of exceptional. The hotel itself is stunning, offering beautiful views of the harbour, elegant old world décor, and a range of top-notch amenities that made my stay truly memorable. A special mention goes to Irina at reception. She welcomed me with a warm smile and made the check-in process seamless and efficient. Throughout my stay, she was incredibly helpful, providing excellent recommendations and always going above and beyond to ensure my comfort. Her professionalism and kindness truly set the tone for my visit. Additionally, I want to thank Godwin, the hotel’s driver. He was not only friendly and courteous but also incredibly knowledgeable about the local area, making my transfers both pleasant and informative. His impeccable service added a personal touch to my trip, and I appreciated his promptness and attention to detail. Overall, the Grand Hotel Excelsior offers a luxurious experience with outstanding service. I will definitely return and recommend it to anyone visiting Malta. Thank you to the entire team for making my stay so special!

Aryan

Overall, I had a lovely stay at the Grand Hotel Excelsior. The service was excellent, staff were friendly and welcoming, and the views were stunning. The room was spacious and comfortable, and the location is ideal for exploring Valletta. That said, there are a few areas where things could be improved. The pool area is quite small for a hotel of this size, and the queues for the lifts can get frustrating at peak times. Some parts of the hotel could benefit from better maintenance, and the breakfast options, while decent, felt a bit average and repetitive over a few days. Also worth noting: the massage and spa prices were extremely high – though that’s run by an external company. Despite these things, I’d still recommend the hotel and would consider staying again. Just don’t go in expecting a full 5-star experience on all fronts.

Jennifer

We had a fantastic time at this hotel. Rooms: Classic, typically traditional Maltese. Very clean housekeeping twice a day with fresh towels, chocolates on bedside table in the evening, and fresh bottled water daily. A special mention to Akim doing the nighttime housekeeping shift, he dealt with a minor issue for us and was lovely Facilities: Fantastic pool, beautiful views, lovely bars with evening entertainment. Poolside ordering was great too. Umbrellas do have to put down if its even a little breezy though, which did seem a bit excessive in the glaring sun. Perhaps they should weight them down better to prevent them being blown away? We just learned to get down to the pool earlier to bag loungers under the permanent gazebos to get the shade :) Location: 10 minute walk to the Triton fountain. Yes there's around 70 steps but if that's not for you then there is an excellent free shuttle service every 20 mins. So many amazing restaurants to choose from in the city. Service: polite and efficient. Jordan the concierge is lovely and very welcoming Breakfast: fabulous selection of food, everything you could want. Loved the egg station where omelette, eggs and pancakes were cooked to order. Never had an issue getting tea or coffee as other reviews say - I think some people are just impatient... Overall, we loved it and will definitely return as soon as we can