Grand Hotel Excelsior

Charley Kinghorn

Great reception on arrival including a refreshment. Speedy check in and old fashioned but very grand interior. Concierge service also available. Very good sized rooms and includes everything you could need, some may consider dated but fits with the theme of the hotel. Buffet style breakfast available. Some areas of the hotel like the pool bars not up and running as we have come out of season. The location is excellent, a mere 5-10 minute walk to the gate of Valletta, leading to the centre. Overall would recommend it, very pleasant stay.

Richard Clare

The ⭐ speaks for itself i would recommend this hotel 100 times over. All the staff are really helpful. The concierges are all good with knowledge of the area to help you plan your holiday. Rooms very clean bed was really comfy. It has a spa treatment area if you would like to relax one day. It has everything you need for a great stay.

Andrii Kurys

We stayed at Grand Hotel Excelsior Malta, and our experience was mixed. On the positive side, the hotel has an excellent location, stunning views, comfortable beds, and high-quality linens. Breakfast was tasty and varied, the restaurant was good, and the staff was polite and tried to be helpful. A nice touch was the complimentary bottle of wine and water in the room, as well as the turndown service with a chocolate treat and closed curtains. However, the hotel is clearly outdated and in need of renovation, and the service falls short of five-star expectations. Main Issues: ❌ Rooms urgently need renovation – furniture, plumbing, and equipment are outdated. Although I specifically requested a renovated room in advance, I was given an old one with a non-functioning toilet. We reported it to the reception, but they couldn’t fix it. When we returned to the hotel in the evening, we had to switch rooms. ❌ Weak service in booking and additional services – The airport transfer was 25 minutes late, and the flowers I had ordered for arrival were only delivered the next evening (and I was charged for them!). The sparkling wine I requested was warm. ❌ Coffee in rooms and at breakfast is instant Nescafé, and proper coffee is available only at an extra charge. Also, no sparkling wine at breakfast, which is unusual for a 5★ hotel. ❌ Saunas require an additional fee, whereas in most five-star hotels, they are included in the stay. ❌ Billing issues at check-out – Upon departure, the hotel attempted to charge me again for my stay, even though I had already paid upon check-in. I had to present my receipt before they finally acknowledged the payment. Sadly, the luxury of this hotel seems to be a thing of the past.

Hug Dealer

Definitely 5 star hotel. It's very pleasing to the eye. Has a beautiful spa great place for some relaxation. Harbour and private beach. Bus station close by and attractions close by City Gate. Big fountain on the grounds. The hotel is just beautiful, but there are some areas that need updating. Big pool but was freezing 🥶. If you are on foot, a big hill to get to the top.

James Lockyer

Can't fault the location. It puts you right in the centre of things and has a marvellous view towards Manoel island. Service has been excellent and my room is very comfortable. The food at both breakfast and dinner has been superb.