Grand Hotel Excelsior

Aryan

Overall, I had a lovely stay at the Grand Hotel Excelsior. The service was excellent, staff were friendly and welcoming, and the views were stunning. The room was spacious and comfortable, and the location is ideal for exploring Valletta. That said, there are a few areas where things could be improved. The pool area is quite small for a hotel of this size, and the queues for the lifts can get frustrating at peak times. Some parts of the hotel could benefit from better maintenance, and the breakfast options, while decent, felt a bit average and repetitive over a few days. Also worth noting: the massage and spa prices were extremely high – though that’s run by an external company. Despite these things, I’d still recommend the hotel and would consider staying again. Just don’t go in expecting a full 5-star experience on all fronts.

Curotto Can Man

interesting establishment, though I would say that the rooms were a little dated, rest of the hotel was pretty darn nice though. Great pool area with a large place for sunbathing as well as a nice place for going on the beach. I believe it is a private beach. lots of stairs, but a convenient walk to city center of Valletta. private car service as well if you’re staying at the hotel, which is nice.

Simon Hull

This hotel boasts an excellent location for exploring Valletta; however, the service unfortunately does not consistently meet the standards expected of a 5-star establishment. While the staff are generally pleasant, the service is frequently slow and can, at times, feel neglectful. Guests may experience periods of being overlooked. Breakfast presents a somewhat chaotic atmosphere, though the omelettes prepared at the two egg stations are commendable. The remainder of the buffet offers an adequate selection. However, getting a cup of coffee can be a challenge as staff appear to not be doing very much at all. Bar service is notably sluggish. While this may be attributed to a significant number of new staff members, it is an issue requiring attention. Tables are often left uncleared, and guests may find it more efficient to order drinks directly at the bar. Food available at the bar was tasty and well presented although again actually ordering is a challenge. Check out was disappointing with items charged to our room that we had not charged. Whilst they were removed promptly it was clear from the signatures they were for other people.

Majid Ahangar

⭐☆☆☆☆ Think Twice Before Booking Stayed end of July — items went missing from our room. Reported it, signed a statement, and got zero follow-up. Hotel refused to give me a copy of my own report. Their “investigation”? Nothing to see here. No help. No accountability. If you stay here, good luck — but don’t leave anything valuable in your room. You’ve been warned.

Tommy Wells

Great location. Staff members were very friendly, particularly out in the pool area. Stunning view of the sea from the pool as well. Rooms were dated. No modern electrical outlets (USB), and no outlets near the beds. Significant standing water in the shower. A razor was provided, which was nice. The check-out receptionist didn’t have any cash to provide change for room expenses.