Ax The Palace

LOUISE KEELER

Just returned from our second visit of the year to the Palace. From the moment we arrived until the time we left ( reluctantly ) our stay was perfect. We stayed in an executive room which was great, huge bed, decent sized balcony with a sea view. The hotel facilities are fantastic, the pool on the roof has its own bar serving drinks ( I recommend the Bahama Mama cocktail ) as well as food. Breakfast in the hotel has everything you could want and even at busy times we never had to wait for a table. The Temptasian restaurant serves a great selection of different Asian foods and also has a lovely atmosphere. I could go on a lot more about all the things that the hotel has to offer, but what really stands out for me is the staff, nothing is too much trouble. From the management to the bar staff, the staff in the breakfast room and everyone in between, they are all so friendly and so helpful. The hotel is in a great location within walking distance of the sea front and harbour, where you can catch the ferry over to Valetta. If and when we go back to Malta it will definitely be to the Palace.

Dominika Morey

Our stay at AX The Palace Hotel was absolutely fabulous! We were greeted with a glass of prosecco on arrival—very unexpected—and also received some delightful local sweets. The staff were incredibly attentive, hardworking, and nothing was ever too much for them. Everything ran like clockwork, and the team always had a smile on their face. They were very professional and genuinely caring, making us feel so well looked after throughout our visit. Chocolates were even left on our pillows each day, which was such a lovely touch. The food was 100 out of 10—absolutely delicious, with something there for everyone. What a brilliant idea to include unlimited soft drinks and any alcoholic drink in the price of dinner! It made dining so relaxing and indulgent, allowing us to enjoy whatever we wanted without worrying about the cost. Such a thoughtful touch really enhanced the whole experience. The twice-daily room service made our stay even more comfortable and enjoyable. We truly felt pampered and valued as guests. Highly recommended!

Kym King

Just come home from a long weekend we have had a fantastic stay. We had a comfort room and the bed was huge. Cleaned daily and as we were celebrating our wedding anniversary there were a few little gifts left. Each night we would come back and our bedroom curtains had been drawn and chocolates on our pillows ( nice little touch). Hotel facilities were fab the infinity pool was perfect after soaking up the sunshine. The location is good with only a short walk to the beach and sliema front . Staff were all friendly and nothing was too much trouble. Breakfast was nice with a good selection as well as cooked breakfast. Pool bar food was lovely and so were the cocktails. The overall general cleanliness was great. We will definitely be returning again

elaine downie

This hotel is not 5 star. Good area and pleasant staff. Air conditioning in n room kept us awake a lot constant noise. Bedding and towels although clean were not the best. Had to ask on 3 occasions for towels. Pillows need replacing. There was a damp smell in the room and clothes were feeling damp when taking out the wardrobe. Pool area nice and good bar. We were offered a free meal and breakfast for the rest of our stay when we complained about air conditioning as a goodwill gesture. Wouldn’t stay here again. It’s a hotel for the over 70’s.

Dave Middleton

We had a great week here! From the moment we walked into the lobby and had that welcoming air con blast (33 degrees outside..) and saw the friendly, polite, and helpful staff at reception who booked us in, through till the end. The room (comfort) was spacious, clean, and well stocked for our stay and regularly cleaned and filtered water restocked for our return each day. The breakfast buffet was really good, with changing items through the week, and a good range of food and drinks. The watermelon, berry and cranberry juice was lush! We used the rooftop pool numerous times and loved it, managing to enjoy plenty of quality relaxing time up there, often whilst enjoying a cocktail. Or two... The food in the Med Asia restaurant was excellent, and we agreed some of the best food we have tasted. Again, with top service. The staff throughout the hotel were friendly and polite, from the cleaners and housekeepers, reception, and restaurant staff, all were a credit to the hotel and the management. Thank you.