InterContinental Malta

J J

Absolutely loved my stay at the InterContinental Malta as an IHG One Rewards member. The staff were consistently friendly, polite, and genuinely helpful. Our original room was on the noisier side, and the team happily moved us to a quieter garden view room on a higher floor for a small additional fee. Breakfast was included and served daily in the Opal Lounge, which made mornings especially relaxing. A special thank you to Sopo in the Opal Lounge, always professional and attentive, and she remembered my preferred table and cappuccino each morning . Special thanks also to Anamika in reservations for making everything run smoothly. It’s the kind of service that makes returning feel like the natural choice.

Tiarnán O'Brien

Presented as a 5 star hotel, but that wasn't my experience. Staff are doing their best to be fair, so I have no complaints regarding their efforts. But it felt as though they couldn't cope with the amount of people in the hotel. 10 minute queues for breakfast each morning, only to be put in the backroom on a make shift table. 20 minute queues to get a fried egg. And no gluten free bread, or any gluten free option for my partner. The floor we were on felt unfinished, as in, still under construction, maybe it is. Strange that this Intercontinental or a 5 star hotel doesn't offer a place to work other than being charged 110euro for a place that has 3 desks. The gym was okay, but its a third party gym that the Intercontinental is allowed use, so it was incredibly busy. You are given a complimentary drink on arrival, but the bar in lobby doesnt take it, you have to go a different bar, which was fine. Nobody there and my partner couldn't get served. The man completely ignored her, so we just walked out after 5 minutes, to being met with a response of 'goodbye'. The rooms were fine, clean. It was nothing major, just small things that add up, and unfortunately when you pay high prices, you expect quality service.

Amy

I have just returned from a wonderful week at the Intercontinental Malta. Our room was simply stunning with gorgeous views as you would expect on the 17th floor. The room was well appointed and everything was of a high quality. We were kept well stocked with water the entire trip as well as toiletries. Without a doubt the hotel experience was made more special by having access to the fabulous club lounge and also staying in a suite which gave us access to the Skybar. The club lounge was very elegant and a calm space to spend time in. The food was also excellent in here and the breakfast was a real highlight being able to sit on the terrace and eat al fresco. The service was second to none in here with everyone being attentive and welcoming. Njambi and Kumar stood out in particular for their level of attention to detail and made our time in the club lounge even more special. For anyone looking at staying at the hotel I would implore you to book a club room as this will really elevate your experience. Overall, the staff were all friendly and offered a high level of service, something which undoubtedly contributed to our experience too. I must also mention one of the doormen, Zion, who was always happy to help including when we asked what Kinnie was and also with helping us to sort out the location for our bolt to pick us up. I can’t wait to return again to the Intercontinental Malta.

Cameron Aka

This place is amazing but the air con is a massive per down. It doesn't blow cold. Always hit regardless of setting, you can't leave balcony open because it's Malta it's busy all night. We had to ask for fans. Edit, I don't think we would ever return here due to the elevator situation. You are frequently waiting upto 15 minutes just to get into a lift. There's 3 lifts for the hotel that reach the floors we require. They are nearly always full. Felt like I spent half my holiday waiting for the elevator just to get into and out of our room. The staff are extremely friendly, the rooms are beautiful. One of the best IHG I have been to.

joe sica

We just stayed at the IHG Intercontinental Hotel in Malta. This is our second stay in St Julians. The location is awesome as we could walk nearly everywhere. More important than IHG as a stand alone hotel is the concierge with its amenities both public and private are the magnificent three; James, Christopher and Malcolm. From 9:30AM till 10PM the magnificent three was like having three Mr Roark's from fantasy at my disposal. We have experienced others, yet these three worked in coordination with each other and the rest of the island from Malta to Gozo. Literally, anything we needed was quickly responded with our request and even upgraded opportunities we had never thought about. The IHG concierge was like having three brothers I never knew I had that wanted to ensure I had the very best accomodations and experiences for my time. The front desk people in charge Tarek and Benjiman are amazing. Room service to food service to the bellman Dolmo who never stops smiling and Dzolt who stands ready at all times. This will be the place we will have all family and friends stay in Malta when visiting us. They are dog friendly too. Interestly enough the 7th floor has a large garden area that worked out amazing for this as a safe place for Krista to walk the dog as I could watch from the balcony. You can stay others place in Malta, but when looking for top security, peace of mind, accessibility to everything and a staff that makes you feel like royalty, this is my place.