The Westin Dragonara Resort

Agnes Kasprowicz

Reviewing the Reef club only… Beautiful location, but staff communication really lets it down. I spent a day at The Reef Club using a day pass, and while the setting is undeniably beautiful, the experience was let down by poor communication and indifferent staff. The location itself is lovely — clear water (a bit choppy as it’s open sea, not a bay), and there are little pockets of calm, including a sandy cove that’s great for swimming. There are plenty of sunbeds spread out across the club, so finding a quiet space to relax is easy, and the vibe is peaceful and scenic. However, the staff really let the experience down. When I arrived, I paid €45 at reception and was given no information at all — I only found out later (by asking) that there was a €65 option that included food vouchers. That was never mentioned to me. When I asked for a towel, I was told bluntly that they don’t provide towels — which honestly feels a bit absurd for a five-star hotel beach club charging premium rates. I did manage to get one eventually from a kind staff member, but the tone was not welcoming. Beyond that, there was zero guidance: • No explanation of which areas I could access • No directions to the bar, restrooms, or restaurant • No schedule or info about service times I was just vaguely gestured toward the sunbeds and left to figure it all out myself. I made the best of it — had a good swim, relaxed, enjoyed a cocktail — but when I tried to order food a bit later, I found out the kitchen had closed at 3:30 PM. Again, no one told me this at any point. If I had known, I would’ve ordered lunch earlier. It’s a real shame, because the physical space has a lot of potential and I still enjoyed my time there. But the lack of hospitality and basic service standards really made it feel like I was more of a nuisance than a guest.

Mohomed Arshad Hamood Packeer

I recently stayed at this hotel and had a very good experience overall. The staff were friendly, professional, and always willing to help with any requests. The room was clean, comfortable, and well-equipped with everything I needed for my stay. The location is convenient, close to local attractions, restaurants, and public transport. The breakfast buffet offered a nice variety of fresh options, and other hotel facilities such as the gym and lounge were well maintained. Overall, I enjoyed my stay and would recommend this hotel to anyone looking for a comfortable and hassle-free visit. I would definitely consider staying here again on my next trip.

The Cupule Wedding Venue

Really was a nice hotel, This is our second visit as we liked it so much the first time. We visited with our 2 teenagers, so this is a great hotel for families. The gym is very good and has everything you need. The outdoor pool is a bit noisy, really geared towards families in the summer season. The rooms are spacious and renovated, Everything was good, just we had a weird smell everyday in our room. I recommend the hotel for all round family fun at a good price for value for money.

J J

It was nice hotels and professional Service. We were there 7 days. However… when we came back whole clothes was small mold have to wash 3 times. Maybe was from AC. Cleaning is very good! We was 8 floors and walked club but kind of tiny place when full of people no where to sitting and one guy his name Jeff? Very professional and very respectful and hard walking. With 11 year old and 13 year old this area more like for party people if you just enjoy hotel beach and pools for relaxing that’s ok but I do not wanna go with kids next time. And I did it massage she was very nice!

Brad Walker

We have just spent a week at this hotel and wow. What a beautiful place, location, food and staff are wonderful. Massive shout out to Heena (the pool host). She is a real pleasure and made us all feel very welcome. Our children loved her too.