The Westin Dragonara Resort

Amandat

1. Unauthorized (and unacceptable) use of my (a client's) credit card on my file by the hotel property front office staff and against my will/without my permission. Worse for a service I never ever asked for, 1 month and a half days, after departure from the property. The blatant disregard for client's privacy with regards to their credit card is appalling. The non-existent and zero attempts to communicate with the client (myself) long after my departure, and the lassie faire approach is not only unacceptable and unprofessional but it's in extreme poor taste. No remorse or apology has been received. Worse, neither a refund. This has never ever happened to me. If this can happen to a gold member, no guest is safe or immune from this. 2. The packed (no fresh pastries, no hot beverage (coffee or tea) etc.) breakfast of the hotel is the worst I have ever been given by any Marriott (and any other chain) ever. I ended up purchasing breakfast at the airport due as I had an early flight. It was horrible. 3. I was shocked not to meet any Director during my stay. This is the first time I have been to a Marriott hotel brand and not met, bumped into or interacted with any directors of the property. I found it extremely odd. 4. Inconsistency in hotel guest room, housekeeping. 5. The lack of variety (monotony) in meals especially for extended stay guests was evident. The same dishes were served daily during my entire stay at the main breakfast restaurant. It would be good to have a Maltese dish at the breakfast buffet for first time visitors to sample the local cuisine. There was none during my extended stay.

Matthew

It's a truly beautiful hotel. The service is exceptionally friendly. The staff always greet you with a smile, which made us feel very welcome. The location is fantastic, right by the sea, offering stunning views and easy access to the water. The pool is heated during the colder months, which is a great touch. However, I highly recommend taking a dip in the sea during spring, it’s incredibly refreshing and adds a special touch to the experience. Overall, we felt very comfortable and well taken care of throughout our stay.

Mat Benda

This hotel has a lot to offer! The lobby is elegant and welcoming, the pools are clean and accessible, and the gym is very convenient. The food was delicious with plenty of variety, and the staff were outstanding—always helpful and very kind. However, we were not satisfied with the bathroom in our room. The toilet had a noticeable urine smell, and the bathtub was quite small. This was the only downside in an otherwise enjoyable stay.

Baert D’hauwers

We spent three days at The Westin Dragonara Resort with colleagues, and it was an excellent choice for both business and relaxation. The rooms are spacious, comfortable, and well-equipped, offering beautiful views and all the amenities you’d expect from a high-end hotel. The staff is genuinely friendly, helpful, and professional – from check-in to check-out, we felt truly welcomed. The breakfast buffet is generous and high-quality, with a personal highlight being the toast Benedictine, perfectly prepared. The hotel bar is also worth mentioning: warm atmosphere, attentive service, and a great wine list with some refined selections. A unique bonus is the private jetty, which makes it easy to arrive by boat or plan sea excursions – a great extra, especially for groups or corporate events. In short: luxury, comfort, excellent service, and a stunning location. A top pick for both business and leisure!

Cel B

The Westin in Malta is an absolutely beautiful property—elegant, peaceful, and thoughtfully designed. We stayed in their newest wing, which was gorgeous: modern, spacious, and incredibly comfortable. It really elevated the whole experience. The staff were also fantastic—very friendly and helpful from start to finish. A special thank-you to Sunny, who gave us a wonderful tour of the horse resort. He went above and beyond to take care of us, making sure everything was perfect with our room and our stay. His attention to detail and kindness truly stood out. Definitely recommend if you’re staying in Malta