Couples Tower Isle

Anthony Dubidad

We recently stayed at Couples Turtle Isles and were absolutely blown away by the exceptional experience—this resort truly deserves every one of its five stars! First and foremost, the housekeeping services were extraordinary. The meticulous attention to detail and consistent excellence set a new standard for hospitality. In fact, the housekeeping team’s dedication and high standards could serve as a global benchmark for how hotel housekeeping should be conducted. A huge shout-out also goes to the executive chef, who went above and beyond to accommodate our special dietary requests, particularly our craving for breadfruit,. His thoughtfulness and culinary expertise made our stay even more delightful and memorable. Additionally, the bellhop team deserves special mention. Their warmth, genuine hospitality, and eagerness to assist created a welcoming atmosphere right from the moment we arrived. We also want to extend a special thanks to our wonderful driver who took us back to the airport at 7 AM on June 9. Though we unfortunately don’t remember his name, his amazing sense of humor, friendly demeanor, and safe driving made the typically tedious airport transfer exceptionally enjoyable and memorable. The resort itself provided incredible entertainment and a unique, relaxing vibe that’s both chill and effortlessly cool. Couples Turtle Isles offers an experience you simply won’t find elsewhere—one that’s enjoyable, stress-free, and genuinely special. We can’t wait to return!

roxana barzu

Love location, is space for improvement on service and hospitality. Let start with the good things. Eight rivers restaurant is the best, food is amazing. There is definitely there is the hand of executive chef Valentin M. Staff need training, are few amazing and some they don't have a clue. Water Staff, helpful ,friendly, amazing team. Lovely place ,all together. But . If you forget to leave tips, your room will probably be done poorly. At the bar , grate yang funny team. I dislike the way SOME team leaders treat the staff or treat the customers, Asian restaurants need attention. Food is not what is named. In general, food is not what is named, good but rong named. Lovely location , is space for improvement on service, hospitality

shamoy wallace

This is a great resort for a getaway, it's peaceful and clean and has a lot to offer if you're one who likes activities. Even though I think the rooms are a bit dated, they are so clean and comfy I really doubt anyone would mind it. I had a deluxe ocean view on the forth building and the walk to and from there was really easy as it's a relatively small hotel. I'm definitely going to be going back as soon as I experience the other couple resorts.

Steve Bintley

Stayed here for seven nights in mid-January and have to say the place really grew on me and I would recommend, despite a number of shortfalls. It is a good two-hour drive from Kingston airport but the complimentary hotel transfer was seamless enough in a small mini bus, complete with decent reggae music along the way! Arriving late at night meant the introduction to the services wasn’t as great as I’d expect but they do offer a daily ‘orientation’ tour at 10am which is great to get you familiar with everywhere in the large complex. Our room was on the fourth floor and down the side of the property. At first this felt a little ‘cut off’ but actually was really nice - there were still good ocean views from the balcony but it came with no noise from the pools or evening activities so was totally relaxing. It was a shame that the mini bar was empty on arrival, with no instructions on how to get it stocked, and indeed there was no guide to any of the services or facilities, so the morning orientation session is a must! It was annoying there were no light switches next to the bed so you need to navigate from the door in the dark, not helped by the fact the bedside lamp was badly broken; some maintenance and touch-up in the room wouldn’t go amiss. It was also frustrating that the shower had really weak power and, while great at always returning throughout the day, housekeeping were very random with what they did - sometimes exchanging four towels for two, large with small etc. However the main the room was great - really large and spacious, wonderful balcony with seating, effective air-conditioning and ceiling fan, loads of storage space, huge comfortable bed and everywhere really clean. Eventually we found there was a website where you could request the mini-bar to be stocked, as well as make restaurant reservations which was really handy; just a shame it wasn’t advertised better! The variety of restaurants is great, although most require a reservation to be made. The buffet restaurant had small changes each day to try prevent it becoming repetitive and the food quality across them all was generally good. The various bars throughout the complex are fantastic - great staff, a huge menu and both premium and local spirits available. There’s a couple of pools and both felt a little dirty as the day went on. There’s also no umbrellas for any of the loungers, so if you’re not a sun lover you need to be careful securing one of the few options in the shade, but otherwise there’s some good comfortable seating available. The swim-up bar is a real gem with wonderful service and a good amount of seating for the size of the pool. There’s plenty of free activities on offer including various water sports. The glass bottom-boat trip was a nice highlight, giving a good overview of the local area as well as the sea life. Each day there’s also some form of activity on the beach or by the pools, but fortunately none of it is too intrusive and there’s never pressure to join in if you don’t want. Overall if was a great hotel for a week of relaxation and I’d certainly consider staying again!

Jen T

Just back from a week at Couples Tower Isle resort. Wonderful stay in paradise. Excellent experience from start to finish. The staff are outstanding and go out of their way to make you feel welcomed. Special thanks to Jada, activities coordinator, who gave us the grand tour of the property the day we arrived. I’ve worked in hospitality for over 30 years and I could tell right away that Jada is incredibly gifted at reading people. Her charm, charisma and dedication to making guests feel welcomed and valued really stood out. She is a shining star and has an amazing career ahead of her. Fantastic week at a wonderful property with world class staff and food that was outstanding. Would recommend this place to anyone wanting a memorable, romantic & laid back getaway