Colony Club a Luxury Collection Resort Barbados

Tani B

Lots of goods and lots of bads —- We spent a week at the Colony Club Hotel in April 2024. It was a lovely week and we had a good time. There were lots of negatives and lots of positives! One disaster is how unfriendly the staff are. With a handful of exceptions of nice staff, the majority of the rest were somewhere between ignorant and almost harshly unfriendly. Even when you approached the staff with a bright smile and "good morning", there was usually no warm or friendly response. We have never felt so unwelcome anywhere. And it wasn't just us who were treated so rudely, but all the guests. I found two small birds kept in a barren cage next to the restaurant very unkind. This is good for nothing and terrible to look at! The hotel is getting on in years, but is expected to be renovated from the end of April 2024. The fantastic beach deserves a special mention! Unbeatably beautiful! The free water sports facilities are also great! The quality of the live music in the evenings (which changed daily) was excellent and provided a wonderful atmosphere during the very good food. The lush green gardens are just as beautiful. So the possibilities are there!!! Probably being renovated now too... now if they could just find nice and friendly staff it could be great.

Christina Ring

Our experience here was not a good one. First the good points: we got into our room earlier than check in - some of the employees were very friendly - the views were very pretty - we had an amazing taxi driver who we were able to call upon a few times - our maid was wonderful and very thoughtful!! The very wrong issues: 1. This building is not being kept up to a standard that matches the price you are charged. The outside of the buildings have rotted wood and black moldy stains. 2. The main pool was under construction ( they offer you some hotel credits for food etc.) once they finished the construction part of the pool they then started filling up this huge deep pool which meant we had little water pressure. It was not fun having to shower with such little water pressure. 3. The bathtub is very aged. The bathtub faucet was not working correctly - it was very difficult to change the water from bath to shower. 4. Room service would take too long to get ur order and then deliver it to ur room. 5. The television would not work at times. We had a remote that didn’t even have a back to it. The batteries were taped to keep them in. 6 The food was below average yet priced high. So maybe it was timing but I will not be going back nor would I recommend it to anyone.

Gerry Kaspers

Very friendly staff and good service. The beach is lovely with an excellent swimming area with good snorkelling right off the beach in a safety buoyed area. The beach is tree lined as well which is good for shade as well the usual beds and sunshades. Don’t worry if you don’t get a sea view room. All the rooms look into very lovely luxuriant tropical garden. Breakfast buffet was good though not so much choice if you are vegetarian (lots of eggs!). Drinks are on the higher end for Barbados.

Bob B.

Just got back from the Colony Club. This was our second trip there and enjoyed it just as much. Although the main pool was closed for maintenance there were others to chose from. The food was very, very good and the room was spotless. The staff here really made you feel like part of the family so it was hard to leave. We will be back sooner rather than later!

René

Ageing hotel with dated facilities at a very nice beach. Currently (late Feb 2023) undergoing very slowly progressing works on the main pool which involves drilling in concrete. Service is disappointing: orders go missing, items get double charged, staff is loitering, complaints are met with indifference or attitude. Not up to Marriott standards. Needs new hospitality management. Food is average, there are many better places on the island. Wifi is decent though.