Sandals Barbados

ozzie crisalli

We just came back from a 10 day trip to Sandals Barbados and it was fantastic. This is a well run Property. We have been to almost every island in a Caribbean over the last 25 years and this was by far our best overall experience. Dinner was fine dining with excellent service. Every staff member regardless of position was pleasant. This is our first trip using the Butler service, it was the best decision. Our stay was awesome and we booked next year's trip before we left.

Rachel Nettleton

Royal Barbados very beautiful location ocean water is nice but a bit rough on that side of island. Rooms were amazing and the pools very nice and clean. Hot tubs many were not working so that was disappointing. The roof top pool is wonderful but very windy up there so can be a bit chilly at times. The pool bar staff was very nice and friendly our favorite bartender was Larkin he made the best drinks the whole trip. We had butler suite and Kareem was absolutely fantastic and set up our needs perfectly. Plenty of towels available and chairs. We went during December 2025 so less crowded which was really nice. We saw a couple shows at night on main stage however most nights not much to do unless you like going to DJ parties every night. I don’t mind going to one but not every night. Would have loved more culturally typed shows and less expensive excursions. The cats are very cute and friendly on the island and we saw a few monkeys in the tree but never got close enough to interact like a few others did. Restaurants are nicely decorated but service can be slow and food was hit or miss. French restaurant had the best food overall for us. I enjoyed my time there would recommend going at least once in your lifetime but I don’t think I would go back a second time as I would rather travel to more places that I haven’t visited before. Overall 4 stars as the food and entertainment could have been better. The property is gorgeous and you have access to both Sandals properties.

Rebecca

We had a great time. Yes, there may be some rooms that could use a bit of updating, but we literally do nothing but sleep and shower in our rooms and those accommodations, for us, were sufficient. Everyone we came in contact with was friendly and helpful. I will say there was one bartender -in the evening- near the lounge that seemed to be having an off night, but that was the only occurrence I can speak about negatively. The food was amazing. Housekeeping went above and beyond. The beach and views are beautiful. And while our visit was to escape the holiday grief due to the death anniversary of our son, I experienced an abundance of peace and joy. Also, Heart and Sol and The Greenhouse are the best hidden gems. I may have ended up on a service road in search of them, 😆 but they were both well worth the adventure!

Michelle Burrow

Hotel Review: A Disappointing Stay An Honest Account of a Poor Experience Introduction During my recent travels, we unfortunately stayed at Barbados Sandals Hotel Room 2402 arrived midnight 23 November 2025 until 28 November 2025 that failed to meet even the most basic standards. From the moment we arrived until my departure, the experience was persistently disappointing and did little to make me feel welcome or comfortable to return to the hotel or even Barbados. Check-in Process The staff appeared uninterested , lacking any warmth or enthusiasm. This poor first impression set the tone for the remainder of my stay. However the porter who gave assistance with our luggage was lovely and very welcoming, this was a bonus at this point. Room Quality Upon entering our room, we where immediately disappointed by the lack of outdated furniture which had marks on the bed side tables. At least the bedding was clean. The bathroom conditions were even more concerning. The grouting around the bath looked like a 5 year had done it , all needed relacing , the enamel was starting to come off the bath, the taps where pitted with excess water , and a shower curtain that had looked like it had been thrown up. The table out side on the Virender had all ring marks on it, plug sockets outside where not sealed properly , then the bathroom door, not fixed probably, could not close the bathroom door at all. The overall state of the room left much to be desired and made it difficult to feel relaxed or at ease. Very Poor indeed Service and Staff Attitude Throughout our stay, the general attitude of the staff was unapproachable and indifferent felt like they did not want to be there. There was a noticeable absence of hospitality on 3 occasions trying to get a drink no one there, which only served to heighten our frustration and disappointment. Excellent service from the bell boy who was looking after our check out, luggage. Jason, we enjoyed the entertainment in the lobby bar provided by the two guys. Food and Dining Experience Our first morning buffet breakfast experience at Spices, was shared with numerous pigeons waiting to strike. The food offering average. However we found the Garden Room and welcomed the service from Suzanne and her team and one waitress in particular who we have forgotten your name sorry. Butch's on our last night turned up with cold chips, which they replaced with hot chips. The English manager in the monkey pub, was very welcoming and he along with Jesse, did there best to fight the fires, for which we thank them. Conclusion We did raise a complaint issue on our room, with several people. 2 representatives came to the room at our request where phots where taken, the result was offer of loyalty points and a late check out. The late check out was taken up, but no one knew we had a late check our resulting in being locked out of the room as well as calling some house keeping, the loyalty points was declined as this required the signing of a legal document. We where only there for a five night stay, Which at the time was it worth a room change….., but there was no offer room changed .Moreover the room did make a difference to our stay. We felt no direction for staff, no management seen in operation on the ground. This was our first visit to Sandals, and given our experience it would be hard to return. On speaking with other guests there seems to be divided opinions on the holiday experience at Sandals Barbados, ranging from disappointed, never returning to very happy.

Colin Monckton

Fabulous. Have rebooked. The resort is superb and both hotels here merge as one making a fantastic choice and never feels crowded. Restaurants great. Butch’s seafood fantastic. Bombay superb. Rooftop area great. Spa really good, fitness centre great. Doughnuts exceptional and we enjoyed this holiday very much. Staff are a little ambivalent to customers at times as others have said. beach area could benefit from a slight improvement re litter but it isn’t bad.