Hilton Barbados Resort

Chip McGee

I have been a Hilton customer for over 25 years. Although Hilton has many fantastic facilities, this one really misses the mark. This location is very dated and is need of a makeover. The rooms were okay but nothing to write home about. And our bed was very hard and uncomfortable. It would be great if the doors were soft close as well. People in general have no consideration for others when it comes to just letting the doors slam shut. Soft close doors would go a long way to keeping the noise level down. Our complimentary breakfast was okay but the staff were not friendly at all. It was like they were pissed off about life in general. And no sense of urgency in getting us seated or getting us our receipt when we were finished. Just not a great experience. The other staff we encountered were great. Very friendly and welcoming. This could be a fantastic facility if Hilton would invest some money into it. It’s in a great location and being right on the beach is really nice. I think we’ll try the other Hilton property when we return in the future.

Michael Brinkofski

We were visiting for a long weekend of scuba diving and decided to stay at the Hilton due to how close it is to dive shops. For a tropical location Hilton, this one is immaculately maintained, the rooms were in great condition. The bed was comfortable and we were upgraded to the corner room which was huge with a balcony. I also spend a lot of time around the resort lounging near the pools, getting drinks brought over to me. The staff from the time you pull up to security to cleaners were super helpful and friendly. This is a must stay location for Barbados.

Melissa Cappy Sanfilippo

Stayed here for 4 nights. I did not have super high expectations when we booked. The best part about this hotel is the location and how beautiful the beach and water are. Water view from the room is beautiful. Other than that this hotel is completely lacking. The pools were green, slimy and murky during our entire stay, so gross looking to the point I did not even want to go into the pools. They were working on fixing the pools the entire time to no avail. The tv in the room did not work. On our last night we were informed the at they air conditioning was not working in part of the hotel which included our room. The room got hot, humid and uncomfortable and was hard to sleep in. If this was not our last night we would have checked out. The ice and water machines on each of the floors were not working or had white murky water coming out of the machines. The hotel is not very clean or well kept generally. The room next to us had ordered room service dinner and the food sat on the floor of the hallway for over 36 hours, we eventually called to have the food trays removed and it was done but hours later. Breakfast at the hotel is relatively expensive and food is mediocre at best, best part is the egg/omelette station. Besides the beauty of Needham’s Point and Carlisle Bay I would not recommend this hotel.

Tia Ekern

My husband and I stayed 5 nights here. May 17-22nd. It was right at the end of the Tourist season, and just before the rainy season. The room was great, with fantastic view of the ocean. Our room stayed cool the entire time. Every staff member we met was very friendly and helpful when needed. Service was a bit slow at meal times, but I think that is how everyone just runs here. It's "Island time", and we were in no hurry! Prices were high, but we expected that. It's a small island that has a LOT of their items imported. The hot tub was out of order the entire time we were there, which was disappointing. The building itself is from the 60s. That said, it seems they have been able to update it fairly well. I would stay here again if we get the chance to visit the island again.

Joseph Sanfilippo

Would not recommend staying here, while the location, views and beach are top notch. Overall, the hotel struggles with cleanliness and staff friendliness. Room service dishes from other rooms were left in the hallways for nearly 48 hours and only taken away after calling front desk multiple times. (Not even our food). Lobby tables and areas around the hotel seemed dirty and usually topped with garbage, cups or beer bottles. While guests should throw away things after themselves, coming down stairs at 8am to find beer bottles from the night before should be unacceptable from staff. Pool was murky, water/ice machines produced cloudy and unclear water and the AC broke down our last night. While not all staff, a good portion of staff seemed bothered when asked a question or simply by saying good morning. Again, not all staff but was sub-par for staying at any resort in the Caribbean. Best part was the beach, the cove is perfect and really beautiful, this was the savior and only reason to stay here. However, the staff does not regularly pick up towels or set chairs to know what is available. Again, if a person leaves the beach they should bring their towel with them, but staff could be more attentive to ensure people looking for chairs know what is available and what is not.