Fairmont Royal Pavilion

Karen Gonzales

I visited this hotel for tea with my mother and sister. For a place that was ranked 2nd for tea options, I was horribly disappointed. When we arrived the area for tea was not set up. We were told- not asked- rather dismissively to wait over there.. an area off the bar where there was a table and chairs littered with dirty glasses ....The hostess then offered a rather poor excuse- that is that they were late arranging because of old years night events ( today is the 3.01.25) and also there was sun where the tea was to be set up.so they couldn't set up there. Now, unless the sun sets in a different spot every day that excuse made no sense! So the hostess offered to set up for tea (for which we had reservations) in an alternative location- the same dirty table close to the pool with chairs so low you were almost sitting on the floor! Well we politely told her we would have tea elsewhere and left! What a poor showing Fairmont! Certainly nothing Royal about that! We ended up at House of Jaipur.. now that was lovelier than the Fairmont!!!

Michelle Sutter

The beach and views at the Fairmont are nothing short of spectacular the rooms are lovely we spent a lot of time either at the beach or on are balconies enjoying the amazing views everyone was super friendly the food was always good. It is on the expensive side but it is a lovely place to stay and we enjoyed it thoroughly the only thing that surprised us where the crickets at night time. I have never heard so many crickets it was actually quite loud you don't hear them on the beach side but you definitely hear them on the Courtyard side just FYI you may need earplugs but Hey there are worse things to listen to lol

ZillitheKid91

Me and my Wife had the pleasure of spending our honeymoon here. The place was great. What stood out was the excellent, personable, kind customer service provided by the staff. Such great people overall, but a special shoutout to Antonio for the Cheffette order and Simon who was such a nice guy. Thanks everyone!

Dean Couchey

If you’re looking for a true 5 star luxury hotel to stay at, This fairmont will leave you sorely disappointed. We checked into our room, and found out that no rooms had working mini bars, my night table had some debris still left on it, and the dated rooms was showing signs of extreme wear. The silver on the mirror was coming off, there were light switches that were painted black that were chipping and the bedding was hard and lumpy. The televisions, while even having a button for Netflix, was not equipped to act as a smart TV, something very sad this day and age. Some of the service staff were very nice, and others would avoid eye contact or interaction, not even looking up when you stood at the front desk. The rooms manager Michael was great, and tried to do his best to make this tired old hotel feel nicer than it is. The hotel breakfast is budget business hotel quality, and at least at those hotels you can make a fresh waffle and not eat one that’s been sitting in a steam table getting crunchy on the bottom and soggy on top. There was no spread of juices, or anything that would be expected at a luxury resort breakfast bar, just the same recycled foods, overcooked breakfast meats and yogurt. They didn’t inform us, nor others, that they had the ability to make espresso drinks until our 5th day there, but in day 6, that machine was broken. The location is ok if you want to be far away from everyone, but the beach is decent. We found that if we wanted to do a rum tour or go to a restaurant it was 35-45 minutes to most places. We had a car, so it was ok, but some of the rum distilleries quoted us $130 Bajian ($65 USD)for round trip. If you have a car, their parking lot is in disrepair, broken pavement and pot holes. The pool is rather small, but you do have warm ocean water steps away, but usually luxury hotels will have an amazing pool, and a beach, this one just rested on having a beach. Overall nothing horrible happened, the staff did bring a mini birthday cake to celebrate my birthday twice, but it was by no means luxury, or like anything else from a Fairmount, or upper class Accor hotel.

Lindsay McLean

This resort is so spectacular, and I’ve been here less than 24 hours and already feel compelled to leave a review. From the MOMENT we stepped into the hotel we were blown away with the hospitality. We showed up with a flat tire and the staff immediately helped us call someone to come fix it for us. I’ve never been to a resort where everyone is just SO KIND and wants to help. Special shout out to Hakeem, the Food and Bev manager of the restaurant, Glain from the front desk, and Micheal, the director of the rooms, for helping us coordinate activities throughout the week!! Aside from the 10/10 hospitality, the resort itself is stunning. We are on our honeymoon and as soon as we walked into our ocean front room, we were greeted to a bottle of champagne and rose pedals on the bed. The beach is also spectacular with crystal clear blue water and white powder sand beaches. I could not be more thrilled we chose to stay here for our honeymoon. I read a review that someone said the resort felt a little run down so I was a little nervous, but I don’t agree with that at all, and I’ve been to some pretty nice places!! You will not be disappointed if you stay here.