Caribe Cove Resort

paul ays

The location is good 10 mins away from the parks easy route. However the rooms are dated . Brown carpet, brown furniture, lounge / sofa doesn’t look that clean it’s some sort of old wicker style, left over from a local wicker man festival probably, same for the dining table, shower leaks for ages after use , toaster is missing a handle . The fridge is good with chilled water and ice maker. Had to get safe fixed, blinds missing in bedrooms -probably a 2 star.

Livelaughandlove07

Used to be one of our go to resorts but it’s gone downhill. Upon checking the first night, the room smelled like the AC hadn’t been turned on in a long time. The hot water in the bathrooms was coming out yellow and there were dead and live insects all over th floor. It was disgusting. Went to the front desk in the morning and spoke with a young lady and she assured us that they would send someone to clean and check out the pipes. When we got back from the parks that day the room was not much cleaner but at least the water was clear. Management needs to do a better job with maintenance and cleaning.

Carolina Perez

This was our second time coming here. Unit 4107 was nice, but the next door neighbor came out the last day offering to “beat us up” for closing the door too many times while we were loading our luggage at 9am (way past quiet hours). I will never be staying here again. I felt my kids and my family were in danger. The guy followed us in his car all the way out the property. Honestly, if you have kids this is place might not be the best as far as safety concerns. We will not be returning.

April Alford

Beautiful property had a small issue the wifi didn't work the whole time we were there. I was told I would be refunded a small amount. Loved the balcony and it being screened in but it was hard to enjoy cause of mosquitoes but now i know next time to bring something for that. Make sure to bring games to enjoy Other than the Wi-Fi the place is Beautiful the people are really good with trying to help you with any questions or concerns you may have. I definitely would return.

Steve and Shawn Strother

I am writing to express my disappointment and frustration regarding the poor treatment my family and I received during our stay at Caribe Cove Resort in Kissimmee. As loyal guests who have frequented your resort multiple times for business and pleasure, our last experience was disheartening and far below the high standards we expect from your establishment. Our stay, which commenced on July 11, 2023, quickly became a series of distressing events that significantly tarnished our vacation experience. Upon our arrival, we learned that the elevators were out of order, leaving us stranded on the top floor of the building on a sweltering July evening. This inconvenience was exacerbated by the fact that we had relatives over for dinner at our condominium. Still, my sister-in-law, who is in her 70s and has a disability, was unable to climb several flights of stairs. Despite our pleas and requests to be relocated to a different building with functional elevators, Vacasa informed us that onsite property management had denied our relocation and that the elevators would be repaired. This decision forced us to manually transport all our belongings, including groceries, up five flights of stairs, causing unnecessary physical strain and frustration. Two days passed, and the promised repairs to the elevators have yet to materialize. The situation escalated when smoke from the elevator shaft triggered a fire alarm, leading to an evacuation that endangered the safety of all guests, mainly two who were in wheelchairs and stayed through the evacuation looking over rails. For two days, we needed more communication and accountability, as property management provided us with conflicting information and promptly failed to address the critical issue of inoperable elevators. We endured an undue amount of inconvenience before we were eventually relocated to a different building with functional elevators. Furthermore, the unnecessary delay in moving us to an alternative unit resulted in losing valuable time and enjoyment for three days of our stay. The unaccountability by management and the treatment we received throughout this ordeal were unacceptable, and the disregard for the well-being and comfort of guests, especially those with specific needs, was deeply troubling. As guests who have previously cherished and recommended your resort, we are disheartened by the lack of response and the prolonged inconvenience that marred our holiday experience.