Beach Palace

Rachel Fairbourn

Our stay at Beach Palace Resort was nothing short of amazing! From the moment we arrived, we were welcomed with warm smiles and exceptional service. The entire staff was attentive and friendly, but Joshua stood out as by far our favorite server. His kindness, professionalism, and attention to detail made every meal extra special—we genuinely looked forward to seeing him each day! The resort itself is beautiful and impeccably maintained. Our room was spacious and clean. We loved lounging by the beach and the pool, both of which were peaceful and never overcrowded. Dining was a highlight—every restaurant offered fresh, delicious food with a great variety. The rooftop bar and views were unforgettable, especially at sunset. We left completely relaxed and already dreaming of our next visit. Thank you, Beach Palace, for an incredible experience—and a huge thank you to Joshua for making it even more memorable!

Nadia Ali

Wonderful hotel! Beach was beautiful with perfect waves. Wonderful ocean view! The staff was wonderful we enjoyed the coffee shop and crepes! All restaurants were yummy along with drinks. This resort is small so very kid/ family friendly. For older teens not much to do at night.

Chris Smith

Having been to a few other all-inclusive locations in the area, this has been our favorite spot. The customer service is AMAZING, anywhere from the personable and fun bartenders to the great servers at every restaurant. Don't sweat about their drink menu, as the most fun you will have, is if let you the bartender go wild and have them make something random. Some of the crazy drinks on the rooftop bar and pool, or the main pool downstairs made the trip so special. The level of INSANE detail they take when caring for your allergies is top notch as well. They track that down to the simplest things like ordering wings at the poolside bar. This was our friends first trip to Cancun and they had an amazing first experience, and we will be coming back next year after the renovations.

Firuza Eshankulova

This was our very first family trip to Mexico and my first time visiting the country, and I’m absolutely thrilled that we chose Beach Palace Cancun. Everything about this hotel is simply perfect! I want to especially highlight the exceptional service and the kindness of the staff. Everyone we encountered was incredibly friendly, polite, and attentive. Their genuine care made us feel truly welcome and taken care of every moment of our stay. The food was also outstanding — delicious, fresh, and with a wide variety to choose from. We chose the all-inclusive package and were very pleased with everything it offered. One of the biggest highlights for our family was the kids’ club. My 4.5-year-old son absolutely loved it! The staff gave him so much attention, played different games with him, and even gave him a special souvenir at the end. He spent most of the day there with joy, fully engaged and happy in a fun, caring, and educational environment. Overall, we are very satisfied with our vacation and are already planning to come back again in the future. Thank you, Beach Palace Cancun, for such a wonderful experience!

Nate Swiss

We had a fabulous time with our large group (six in our family and five in my brother's family)! Both of us had the combined rooms (walk-through door) between the kid and adult room. The maids were so great each day, and they were very quick to resolve any issues we found (clogged toilet, accidentally locked safe, or the like). The food was so tasty, and of course: plentiful. My little ones were so happy to be able to get "unlimited" fruit smoothies and ice cream whenever they wanted! The different restaurants did a great job trying to seat the eleven of us at one table, or sometimes multiple tables right next to each other. The hotel is well seated with the beach right there! It would take us only 60 seconds from our hotel room (depending on the elevator wait). We also had a great time with the activities and events. We played many sports (beach soccer and flag football, water volleyball and polo) and also enjoyed the mechanical surfboard. The crowd favorite was the inflatable obstacle course in the pool; so fun!! We will definitely be coming again!