Overview
A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...
A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.
How far is the nearest beach?
The Barcelo Maya Palace is located next to the beach.
Distance from resort centre
A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.
Distance from airport
Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "A Variety of Restaurants")
Restaurant
![Bar]( "Bars and Lounges")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "18-Hole Miniature Golf Course")
Golf
![Parking]( "Free Parking")
Parking
![Shuttle]( "Guest Transportation Service (8am to 2.30am)")
Shuttle
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Children’s Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Waterpark]( "Waterparks")
Waterpark
Junior Suite
- Balcony/terrace
- King-size bed or 2 double beds
- TV
- Sofa
- Fan
- Safe
- Coffee machine
- Mini bar, replenished daily with beer, soft drinks and water
- Room service (local charge)
- Iron and ironing board
- Bathroom with bathtub and shower
- Bathrobe
- Slippers
Junior Suite Pool View Premium Level Room
- Premium Level benefits
- Balcony/terrace with pool views
- King-size bed or 2 double beds
- TV
- Free Wi-Fi
- Radio alarm clock
- Sofa
- Fan
- Safe
- Coffee machine
- Mini bar, replenished daily with beer, soft drinks and water
- Room service (local charge)
- Iron and ironing board
- Bathroom with bathtub and shower
- Bathrobe
- Slippers
- Toiletries
- Pillow menu
Junior Suite Oceanfront Premium Level
- Premium Level benefits
- Exclusive location
- Balcony/terrace with pool views
- King-size bed or 2 double beds
- TV
- Free Wi-Fi
- Radio alarm clock
- Sofa bed
- Fan
- Safe
- Coffee machine
- Mini bar, replenished daily with beer, soft drinks and water
- Room service (local charge)
- Iron and ironing board
- Bathroom with bathtub and shower
- Bathrobe
- Slippers
- Toiletries
- Pillow menu
Family Junior Suite
- Terrace
- Living area
- King-size bed
- Separate bedroom with 2 single beds
- TV
- Sofa bed
- Radio alarm clock
- Air conditioning
- Telephone
- Fan
- Safe
- Coffee machine
- Mini bar, replenished daily with beer, soft drinks and water
- Iron and ironing board
- Bathroom with shower
- Hairdryer
- Bathrobe
- Slippers
- Toiletries
- Pillow menu
Premium Level Oceanfront Suite Room
- Terrace
- King-size bed or 2 double beds
- TV
- Wi-Fi
- Living room
- Radio alarm clock
- Air conditioning
- Fan
- Desk
- Safe
- Coffee machine
- Mini bar, replenished daily with beer, soft drinks and water
- Iron and ironing board
- Bathroom with shower
- Hairdryer
- Bathrobe
- Slippers
- Toiletries
- Pillow menu
All-Inclusive
The Barcelo Maya Palace all-inclusive programme includes the following:
- Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
- Unlimited national and a selection of imported drinks at an array of bars
- Welcome cocktail
- Access to 9 swimming pools
- Towel and chair service at the beach and pool areas
- Waiter service at the pool area (10.30am to 6pm)
- 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
- Daily and nightly entertainment with activities for all ages
- Barcy children’s club
- Access to theatre for live shows and performances
- Day and night time activities for adults and children
- Nightclub for teenagers
- Pool and giant chess
- Guest transportation service (8am to 2.30am)
- In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
- In-room coffee maker with bottled water, coffee and tea
- Tennis
- Multi-sports court
- 18-hole miniature golf course
- Gym
- Activities programme
- Non-motorised water sports
- Tips and taxes included
Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Premium Level
Premium Level privileges include the following:
- Personalised check-in and check-out in exclusive Premium Level area
- Exclusive concierge service for Premium Level guests
- Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
- Pool towels in rooms
- VIP mini bar, with soft drinks, water, domestic beer and snacks
- Luxury toiletries
- Turn down service
- Priority restaurant reservations
- Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
- Premium drinks in all bars and restaurants
- Free local calls
- Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
- Express laundry service at normal rate
- Room service
- 20 per cent discount at the spa and on beauty salon services
- 10 per cent discount at the gift shop
- Aromatherapy menu
- Late check-out at no additional charge (subject to availability)
- Bottle of aged 100% agave tequila (for 4-night minimum stays)
- Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
- Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay
Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.
Dining
Mirador Buffet Restaurant
La Hacienda Buffet Restaurant
Caribe Restaurant
Rodizio Restaurant
Brasserie Restaurant
Coral Grill Restaurant
- Grill restaurant serving light buffets and sandwiches
*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
4.8
Google reviews (39542)
David Argueta
Amazing hotel. Fully included and inclusive experience 100% worth it and recommend. Hassle free experience with key card bracelets to the rooms. The restaurants in the Maya Palace are phenomenal. Thank you to Francisco especially in the French restaurant for his expertise and professionalism
The gym is absolutely fantastic, probably the best resort gym I’ve been to so far. Marlon was great and I really appreciated his friendliness and cleanliness.
Overall 10/10 experience
Julianna Argueta
Fabulous resort for a fabulous time. We went to Brasserie our first two nights and Francisco was a great guide for the French cuisine. He gave us all of the best recommendations and they all lived up to the hype. Antonio and Joselin were also amazing hosts as well. We thank the staff for their amazing hospitality and enhancing our restaurant experience.
jolante williams
I recently dined at Buffet Hacienda and had an amazing experience, thanks to the outstanding service from Mauricio Gomez, Fabian Ex, and Carla Sosa. They were incredibly friendly and attentive, making sure I had everything I needed throughout my meal. Their warm and welcoming attitudes truly made the visit special. The food was great, but the exceptional service is what will bring me back again.
We also had the pleasure to be serviced by Carlos Yah and Gilberto Gonzalez at the snack and bar (Coral Grill)
Their service was superb - always friendly and providing us with top notch service each day we were at the snack bar. If you happen to come to the Coral Grill, ask for Carlos and Gilberto!
Davery Aquino
I recently had the pleasure of dining at Brasserie, and I must say, the experience was nothing short of exceptional. From the moment we walked in, Jesus and his team made us feel warmly welcomed and attended to our every need with genuine care and professionalism.
The ambiance at Brasserie is elegant yet cozy, creating the perfect setting for a memorable meal. The staff’s attention to detail was impeccable; they were knowledgeable about the menu and provided excellent recommendations.
The food was simply divine. Each dish was beautifully presented and bursting with flavor. It was evident that a lot of thought and skill went into preparing every item on the menu. Jesus and his staff went above and beyond to ensure that our dining experience was perfect from start to finish.
I cannot recommend Brasserie enough. Whether you're celebrating a special occasion or just looking for an extraordinary dining experience, Jesus and his team will make sure you have an unforgettable time. Thank you, Brasserie, for an outstanding evening!
Amy Lewis
We had the absolute best time during our stay at the palace. So much to do right on the property. Swim with the dolphins, shopping, catamaran tour and great restaurants. The rooms were clean, staff was amazing! During the day we enjoyed all the pool activities and the activities staff was so fun and entertaining. Andy kept us on our toes and laughing all week. They certainly made the stay special and memorable. We made the best memories and can’t wait to go back.
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