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    Back   Home     Destinations     Caribbean     Mexico     Barcelo Maya Palace
Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (46030)
Best Price From £1159.00pp
Jul 2025
£1739 pp
All Inclusive
Aug 2025
£1349 pp
All Inclusive
Sep 2025
£1159 pp
All Inclusive
Oct 2025
£1279 pp
All Inclusive
Nov 2025
£1369 pp
All Inclusive
Dec 2025
£1349 pp
All Inclusive
Jan 2026
£1589 pp
All Inclusive
Feb 2026
£1619 pp
All Inclusive
Mar 2026
£1629 pp
All Inclusive
Apr 2026
£1459 pp
All Inclusive
May 2026
£1459 pp
All Inclusive
Jun 2026
£1549 pp
All Inclusive
Jul 2026
£1649 pp
All Inclusive
Aug 2026
£1929 pp
All Inclusive
Sep 2026
£1539 pp
All Inclusive
Oct 2026
£1819 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (46030)
Jay Rockaway
I had a fantastic experience at Rodizzio Steak House with my family. The service was top-notch—Able and Jorge were attentive and made us feel very welcome throughout our visit. The quality of the food was excellent; the steaks were cooked to perfection, and the salad bar was fresh and abundant, offering a great variety that complemented our meal beautifully. The overall atmosphere was warm and inviting, making it a perfect spot for a family dinner. The only area for improvement I could suggest is the dessert menu — some better flavoring or higher-quality ingredients would really elevate the ending to an already wonderful meal. Nonetheless, this place is a definite must-try. We look forward to returning and enjoying another great dining experience!
pavlo horuk
We had an absolutely wonderful dining experience in Brasserie restaurant. From the moment we arrived, the service was top-notch. Our waitress was friendly, attentive, and made sure we were well taken care of the entire time. She had great recommendations and was always nearby without ever being intrusive — a true professional. Carlos and Erica also stood out with their warm hospitality and genuine care. Carlos made us feel so welcome, checking in with a big smile and making sure everything was perfect. Erica was equally fantastic — kind, gracious, and clearly passionate about creating a great experience for guests. The food was delicious, the atmosphere was relaxed yet elegant, and the service truly elevated the evening. Big thank you to the entire team — especially our wonderful waitress, Carlos, and Erica — for making it such a memorable night
Alex Wei
Food is probably the best thing about this place. Specifically, there are 2 buffets that are usually connected so you get a wide variety of options for meals. The quality of food at the buffets and the restaurants is excellent. Shout out to Carlos Yah and Victor Carrillo at Brasserie! They were very professional and friendly. Service overall is very good. I have a 2 year old, and the kid pool was great for him. The one major con I experienced here was the check in process. We checked in at the premier lounge, and we were in there waiting for a total of an hour. Not sure why the process is that long. The good news is that the lounge also has complimentary food that you can munch on while you wait. Ultimately I would happily come back again. I’ll just need to prepare for a long check in wait time.
Mykola Parashchak
I don’t even have the words to express how incredible Alejandro Preciado has been during all our visits to Barceló. He knows exactly who we are — the family with three kids (two boys and one girl), and we were a group of nine including another family. Every time, Alejandro greeted us like friends, treated us with so much care, and made every meal special. He’s not just a waiter — he’s the heart of the dining experience. Friendly, professional, always helpful with drink suggestions, and incredibly attentive. We sincerely ask upper management to recognize his talent and promote him — he absolutely deserves more than just a waiter position. Alejandro is truly exceptional! No tengo palabras para expresar lo increíble que ha sido Alejandro Preciado durante todas nuestras visitas al Barceló. Él sabe exactamente quiénes somos — la familia con tres hijos (dos niños y una niña), y éramos un grupo de nueve personas incluyendo otra familia. Cada vez, Alejandro nos recibía como amigos, nos atendía con muchísimo cuidado y hacía que cada comida fuera especial. Él no es solo un mesero — es el alma de la experiencia en el restaurante. Amable, profesional, siempre atento, y con excelentes recomendaciones, especialmente de bebidas. Pedimos sinceramente a la gerencia que reconozca su talento y lo ascienda — Alejandro merece mucho más que solo ser mesero. ¡Es verdaderamente excepcional! The quality of this resort has significantly declined compared to four years ago. The food has worsened, both in variety and taste. The Kids Zone inside states operating hours from 9:00 to 17:00, but when I arrived at 11:30, I was told it was closed and that only children aged 4 and up are allowed—without parents. If I don’t feel safe leaving my child alone, why are parents not permitted to stay? The buffet service was extremely disappointing. We sat for over 40 minutes, finished our meal, had dessert and coffee, yet no one came to clear the plates. The service was inattentive and careless. Room conditions have also declined—while housekeeping does a decent job cleaning, the rooms themselves are outdated and poorly maintained. At the beach and pool, no staff offered us drinks or water—we had to go to the bar ourselves, which is unacceptable for a resort of this level. Restaurants are fully booked a week in advance, making it nearly impossible to enjoy a proper dinner experience. The towels are old, worn out, and should have been replaced long ago. I’ve stayed in many resorts and can confidently say this one has gone downhill. Sadly, I won’t be coming back.
Lex Oso
I had an incredible dining experience at the brasserie! From the moment we walked in, the atmosphere was warm and inviting. The food was absolutely delicious—beautifully presented, full of flavor, and made with fresh ingredients. What truly made the evening exceptional, though, was the outstanding service. Carlos, our waiter, was fantastic! He was attentive without being overbearing, had great recommendations, and made us feel genuinely welcome. His friendly demeanor and professionalism added so much to our night. Highly recommend this spot for anyone looking for top-notch food and amazing service. Thank you, Carlos, for making our visit so memorable!
More...

BEST PRICE FROM Flight & Hotel
£1159pp
Jul 2025
£1739pp
All Inclusive
Aug 2025
£1349pp
All Inclusive
Sep 2025
£1159pp
All Inclusive
Oct 2025
£1279pp
All Inclusive
Nov 2025
£1369pp
All Inclusive
Dec 2025
£1349pp
All Inclusive
Jan 2026
£1589pp
All Inclusive
Feb 2026
£1619pp
All Inclusive
Mar 2026
£1629pp
All Inclusive
Apr 2026
£1459pp
All Inclusive
May 2026
£1459pp
All Inclusive
Jun 2026
£1549pp
All Inclusive
Jul 2026
£1649pp
All Inclusive
Aug 2026
£1929pp
All Inclusive
Sep 2026
£1539pp
All Inclusive
Oct 2026
£1819pp
All Inclusive

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