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Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (50161)
Best Price From £1409pp
Apr 2026
£1499 pp
All Inclusive
May 2026
£1419 pp
All Inclusive
Jun 2026
£1419 pp
All Inclusive
Jul 2026
£1589 pp
All Inclusive
Aug 2026
£1529 pp
All Inclusive
Sep 2026
£1409 pp
All Inclusive
Oct 2026
£1499 pp
All Inclusive
Nov 2026
£1629 pp
All Inclusive
Dec 2026
£1649 pp
All Inclusive
Jan 2027
£1849 pp
All Inclusive
Feb 2027
£1869 pp
All Inclusive
Mar 2027
£1899 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers

Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (50161)
Spatone Liquid
What a wonderful experience at Buffet Mirador! From the moment we arrived, the atmosphere was warm and welcoming, but what really made our visit unforgettable was the outstanding service we received. We were fortunate enough to be served by three incredible team members: Angel Molina, Gustavo Dzul and Karla Martinez, who went completely above and beyond to make us feel special. Their attentiveness, kindness and genuine warmth made all the difference. In fact, their service was so impressive that we made a point of asking for their names just so we could give them the recognition they deserve. It’s rare to encounter such a dedicated and professional team and it’s a true reflection of the high standards at Barceló. These three are a real asset to the resort. Thank you for such a memorable experience, we will absolutely be back!
Amanda Kruk
We are having a fabulous vacation so far. The resort is beautiful and very clean. We were slightly disappointed that booking the à la cart dinners seems to be impossible but we have been pleasantly surprised by the buffets. The Miradore has been the favourite meeting spot for our large group. The food and service have been great. We enjoy the ocean front views and the friendly accommodating staff. Natanahel Soto and our server Araceli Calderon created a fantastic dinner experience tonight! 👌⭐️⭐️⭐️⭐️⭐️
rizzo d
Alacarts were quite good and had some great service at them! Especially at the caribeno, Manuel was a an excellent friendly server! Buffets were ok ish but most are in mexico. Pools were great and snorkeling at the beach with a giant turtle was a highlight! Overall a great family vacation spot at the palace! Location is amazing but the drive from the airport is the only reason I didn't rate better for location.
Jarad Hanas
Was just at this hotel for 14 nights. The food and service provided here is exceptional. We did not want for anything. This was our third time at the grand resort, first time at the palace. We were not at all disappointed with our choice to return for a third time. I wanted to personally thank these individuals who made our stay that much better. Buffet staff who had my dishes gone before I put the fork down and kept my drink cups full: Marthali Brito Leonardo May Omar Bacab And our room cleaner for the majority of the stay who was a pleasure to talk to and always had a big smile on his face - Daniel Ledezma
Kelsie Dueck
We chose the Barcelo Maya Palace for our wedding. From the very beginning the communication with the wedding coordinators and vendors was fantastic. They were quick to respond to any and all questions, and their packages made planning a wedding a breeze. We chose this location primarily because of its size, quality, and kid friendliness as we had 50 guests, including a good number of children. The amenities were top notch – the kids pool area was a favourite, the main pool was very large and the adults only area was nice and quiet. The beach was beautiful – white sand and shallow clear water teaming with fish and turtles. The beach itself was dotted with palm trees and loungers, so finding good sun and shade was easy. The spa was also fantastic – we had a spa day included in our wedding package so we didn’t pay extra for it, but after reviewing the prices I would say it’s worth the cost. There are hot/cold pools, steam rooms, saunas and a beautiful outdoors area to relax and unwind – it was beautiful and relaxing. There was a good selection of food at the buffet, and the a la carte restaurants were good. They were able to accommodate groups well. Staying at the Palace allows access to the other resorts on the property (Colonial, Tropical, Caribe and Beach), though we didn’t go too far – just to some of the other lunch buffets or some of the other a la carte’s. There was also a mall, mini golf, sports bar, discoteque, and much much more for endless entertainment (I myself didn’t do much of anything else, though our guests did and enjoyed themselves!). The rooms were spacious and well maintained and cleaned daily. It is a very large resort and thus takes a lot of walking. The area with the rooms and the buffet’s were not particularly close (maybe a 5 min walk which was easy for us, but difficult for those in our group with limited mobility). We did have something that came up upon check out that left a little bit of a sour taste for us, however. Upon checkout we blindsided by a suggestion that we got blood on a towel or something and wanted to charge us extra for it. We had no major issues or injuries, and noticed absolutely nothing on the towels or sheets any day (and we would have owned up to it if something actually happened). The only thing I could think of is if we scratched ourself and there was a spot of blood or something that went unnoticed by us. I have never seen or heard of a hotel trying to charge you for something like this, as that is something that I’m sure happens often in hotels. They ended up not charging us for it, but only after we made a major issue of it repeatedly denying that anything of that nature occurred. This is why I left only 4/5 stars for service.
More...

BEST PRICE FROM Flight & Hotel
£1409pp
Apr 2026
£1499pp
All Inclusive
May 2026
£1419pp
All Inclusive
Jun 2026
£1419pp
All Inclusive
Jul 2026
£1589pp
All Inclusive
Aug 2026
£1529pp
All Inclusive
Sep 2026
£1409pp
All Inclusive
Oct 2026
£1499pp
All Inclusive
Nov 2026
£1629pp
All Inclusive
Dec 2026
£1649pp
All Inclusive
Jan 2027
£1849pp
All Inclusive
Feb 2027
£1869pp
All Inclusive
Mar 2027
£1899pp
All Inclusive

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