Close

Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico Barcelo Maya Palace   
Search
phone icon
Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (48543)
Best Price From £1409pp
Nov 2025
£1829 pp
All Inclusive
Dec 2025
£1639 pp
All Inclusive
Jan 2026
£2039 pp
All Inclusive
Feb 2026
£1739 pp
All Inclusive
Mar 2026
£1619 pp
All Inclusive
Apr 2026
£1469 pp
All Inclusive
May 2026
£1569 pp
All Inclusive
Jun 2026
£1559 pp
All Inclusive
Jul 2026
£1649 pp
All Inclusive
Aug 2026
£1539 pp
All Inclusive
Sep 2026
£1409 pp
All Inclusive
Oct 2026
£1409 pp
All Inclusive
Nov 2026
£1579 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (48543)
ribon01
This is my fourth stay at the Barcelo resort. The facility is beautiful and very comfortable. I'll definitely be coming back, thanks to their excellent service and great atmosphere! We were served every day by Helinda, Ismail, Belisario at Coco bar who were charming and very good professionals, making cocktails according to our preferences. The staff is friendly and the food is excellent. Book dinners in specialty restaurants very easy, We enjoyed the food in Mare Nostrum as well as in Tokio restaurant. Very comfortable and beautiful rooms well cleaned and restocked daily. I am of the opinion that enabling check in online would speed up the check in process, in my opinion the process is a bit slow upon arrival. And another small complaint that the beds in the rooms are for replacement.
Hannah Y
Just visited Barcelo Palace this summer with my family and we all loved it! My brother and I got one room and my parents were in another and the staff kindly gave us two rooms that were close to each other on the same floor. The rooms are veryyy spacious, well maintained, and have excellent air conditioning (you can also adjust the temp on the thermostat to your liking). We previously stayed at Barcelo Colonial (which we also loved!), but the rooms at Barcelo Palace were significantly bigger and nicer. There are two buffets open from breakfast to dinner (they're connected, so even if you're at one you can walk into the other easily) and a snack buffet as well (open during the day). One of the buffets is traditional Mexican cuisine and the other is international dishes; both were great! The snack buffet is also great but they close earlier (so if you want to have a later dinner go to the other two buffets instead). All the food at Barcelo Palace was so delicious—if you're staying at BP you're also able to visit the other Barcelo resorts and their buffets and restaurants which is a nice perk. Booking dinner reservations for restaurants went smoothly, but they have a policy where you're only allowed to make one reservation per day. When we stayed at Barcelo Colonial we were able to book all of our reservations for the week on our first day, but that was two years ago so their rules could have changed. The beach is absolutely gorgeous and there were so many different types of fish, so if you're interested in snorkelling, this is your chance! There's lots of snorkelling gear at the beach shop at the resort. We went in August so there was inevitably some seaweed, but the staff were incredibly diligent with cleaning so the beach was very clean throughout our whole stay. We were concerned about travelling to Cancun during the wet season, but thankfully didn't have any rain during our whole week there. Overall an absolutely wonderful stay, would love to come back again!!
Matthew Liwag
⭐️⭐️⭐️⭐️⭐️ I just have to say — the service at Bar Carey in the Barceló Maya Palace was absolutely outstanding! From the moment I sat down, Mayra Poot went above and beyond to make sure everything was perfect. She was truly amazing! I also want to give a big shoutout to Edugido, Jorge, Leonardo, and Erika — every single one of them provided top-notch service and made me feel incredibly welcomed. The level of hospitality I experienced tonight exceeded all expectations and made my first night here unforgettable. Because of this incredible team, I’ll definitely be coming back to Bar Carey for the rest of my trip. They turned a great night into an exceptional one — thank you all!
Jammie Jacobs
Resort overall was great! Our room was clean, AC worked great and the pool was fantastic. Coral grill was the better of the buffets here. I think they should make foods in smaller quantities so that fresh turn-around is happening more often though. Sometimes foods that are suppose to be crispy were soggy cause they sat too long. Breakfast was always good, no problems there.
Tina Luong
We stopped by the Lobby Bar at Barceló Maya Palace a few times, and Uriel always made the experience so much fun. Even though all we ordered was tequila, he made every round feel special — always friendly, upbeat, and full of great energy. Maria and Rosa were also amazing — super kind, attentive, and always smiling. The three of them made the bar feel so welcoming. Definitely worth stopping by for great vibes and even better service!
More...

BEST PRICE FROM Flight & Hotel
£1409pp
Nov 2025
£1829pp
All Inclusive
Dec 2025
£1639pp
All Inclusive
Jan 2026
£2039pp
All Inclusive
Feb 2026
£1739pp
All Inclusive
Mar 2026
£1619pp
All Inclusive
Apr 2026
£1469pp
All Inclusive
May 2026
£1569pp
All Inclusive
Jun 2026
£1559pp
All Inclusive
Jul 2026
£1649pp
All Inclusive
Aug 2026
£1539pp
All Inclusive
Sep 2026
£1409pp
All Inclusive
Oct 2026
£1409pp
All Inclusive
Nov 2026
£1579pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote