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Located In: Mexico

Barcelo Maya Palace

Google Logo 4.8 Google reviews (34818)
Best Price From £1289.00pp
Apr 2024
£1659 pp
All Inclusive
May 2024
£1429 pp
All Inclusive
Jun 2024
£1609 pp
All Inclusive
Jul 2024
£1639 pp
All Inclusive
Aug 2024
£1489 pp
All Inclusive
Sep 2024
£1309 pp
All Inclusive
Oct 2024
£1319 pp
All Inclusive
Nov 2024
£1289 pp
All Inclusive
Dec 2024
£1289 pp
All Inclusive
Jan 2025
£1509 pp
All Inclusive
Feb 2025
£1509 pp
All Inclusive
Mar 2025
£1569 pp
All Inclusive
Apr 2025
£1839 pp
All Inclusive
May 2025
£1899 pp
All Inclusive
Jul 2025
£1689 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more

Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers

Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu


Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon

All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.


Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical


Hotel Reviews
Google Logo 4.8 Google reviews (34818)
Alyssia Somani
Just spent a week at the Barcelo Maya Palace with my family and the whole trip was amazing. We were upgraded to premium upon arrival which was a pleasant surprise. The food was really good, lots of options so I had no trouble finding at least a couple of things each day that peaked my interest. The palace is very well maintained; the rooms are clean and the landscape is pristine. For those who aren’t travelling with kids, the adults only pool is a must. It’s super quiet and tranquil, with little to no music and water fountains. The best thing about the trip was definitely the staff. Everyone at the buffet and in the premium lounge was exceptionally kind. We had Marcelo as our server on our second to last night at the Hacienda buffet and he was beyond sweet! He even took the time to decorate our coffees with a little bunny:) overall an amazing trip we’ve been as a family well over 10 times and plan to come back again in September!

Teaghan Munro
Natasha was amazing in the show at the theater on Thursday night, I loved the girls vs boys show so much. We had a blast!. The staff in the theater are amazing! So energetic and so fun! The rooms were fine, but our safe didn't work right and one of the outlets pulled right out of the wall. Check in was a difficult process, slowed down by some staff having personal conversations while we were trying to get all checked in. We specifically booked a room with 2 queen beds, and we were put in a room with one king bed and 2 day beds. We had an adult sleeping on the day beds, pushed together. It was not a comfortable arrangement. When we asked about this, we were told there were no rooms left with queen beds. However, the room next to ours was a double queen, and had no one in it for a significant part of our stay. Considering the cost to stay here, we weren't super thrilled with these issues. And the lack of willingness to correct the issues. This is not a comment on most of the staff! Most of the people were wonderful, friendly, and helpful! But, given that this is marketed as a higher end resort, I expected better.

Emma W
I really loved traveling here. It is a great place to come if you have a family or just as a couple in the adult area. The rooms are beautiful and feel organic. I came on a family trip that happened to overlap with my birthday. Erick Valenzuela did a great job serving us and even made a birthday surprise for me at dinner! There are places to shop, you can swim in pools (with swim up bars!) or the ocean (with turtles!) and there are different activities offered both on and off the resort. I definitely recommend!

Debbie Boudreau
Did a daypass when a business partner stayed here. She loved it They don't have a discount for residence like some do. Breakfast buffet was amazing, service outstanding both inside and out. What a variety of eggs, meats and fruit. Wish I could say the same for lunch everything was cold, pizza 👎 Pool staff and bar staff creative and accommodating. Beach access, walkable lots of lounges Over all I would stay here, family have stayed at the Palace and they totally had a great time. Please remember to tip the staff at all levels with pesos preferably.

Jenni Hargraves
Property was nice at the Barceló Palace. We were fortunate to have dinner reservations 8 of the 10 nights so experienced many restaurants. By far the best food and most amazing service was at the Brasserie. We went a couple times. Francesco and Erika were a phenomenal pair, catering to our every need. Best experience of the week!


More...
BEST PRICE FROM Flight & Hotel
£1289pp
Apr 2024
£1659pp
All Inclusive
May 2024
£1429pp
All Inclusive
Jun 2024
£1609pp
All Inclusive
Jul 2024
£1639pp
All Inclusive
Aug 2024
£1489pp
All Inclusive
Sep 2024
£1309pp
All Inclusive
Oct 2024
£1319pp
All Inclusive
Nov 2024
£1289pp
All Inclusive
Dec 2024
£1289pp
All Inclusive
Jan 2025
£1509pp
All Inclusive
Feb 2025
£1509pp
All Inclusive
Mar 2025
£1569pp
All Inclusive
Apr 2025
£1839pp
All Inclusive
May 2025
£1899pp
All Inclusive
Jul 2025
£1689pp
All Inclusive

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