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    Back   Home     Destinations     Caribbean     Mexico     Barcelo Maya Palace
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Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (47242)
Best Price From £1049pp
Sep 2025
£1049 pp
All Inclusive
Oct 2025
£1169 pp
All Inclusive
Nov 2025
£1389 pp
All Inclusive
Dec 2025
£1359 pp
All Inclusive
Jan 2026
£1469 pp
All Inclusive
Feb 2026
£1439 pp
All Inclusive
Mar 2026
£1389 pp
All Inclusive
Apr 2026
£1379 pp
All Inclusive
May 2026
£1399 pp
All Inclusive
Jun 2026
£1519 pp
All Inclusive
Jul 2026
£1699 pp
All Inclusive
Aug 2026
£1709 pp
All Inclusive
Sep 2026
£1539 pp
All Inclusive
Dec 2026
£1669 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (47242)
Eli Stefanllari
From the moment we walked in, the experience was nothing short of amazing. The food was absolutely delicious, but what truly set the evening apart was the outstanding service. Our waiter, Alejandro Carrasco, and his assistant, Julian Ruiz, went above and beyond to make our dinner memorable. They were attentive without being intrusive, anticipating every need with a smile and genuine warmth. Their teamwork was seamless—drinks were refilled before we even asked, courses arrived perfectly timed, and every detail was handled with care. It’s rare to encounter service that feels both professional and heartfelt, but Alejandro and Julian delivered just that. They made us feel like valued guests, not just customers, and turned a great meal into an unforgettable dining experience. We will absolutely be returning—and when we do, we’ll be asking for Alejandro and Julian. Simply the best service ever.
Nitin Rao
A must consider resort if you are planning vacations in Cancun. We spent 7 days and I don't even know how those days passed in a wink. Very courteous staff and well maintained property. We saw sea weed up to 2-3 feet piled up on a regular basis near the shore and there were people who constantly cleaning up the area to make the beach accessible to their guests safely. Food was delicious with such a huge spread of different cuisine and it was all unlimited. The liquors were served from the top shelf. The vacation services guys and the guest operator service team is extremely amazing as they are they are the ones who kept us running and planning for us for 7 days so meticulously. Overall it's a must visit and I highly recommend and I would like to visit this place once again in future
Symon Bowen
An Unforgettable Start to Our Stay! ⭐⭐⭐⭐⭐ What an amazing place!!! From the moment we arrived at the Barcelo Palace, we felt welcomed and completely blown away by the stunning atmosphere, top-tier service, and attention to detail. Even on our first day, the experience has already exceeded our expectations. A special shoutout to bartender Diego Diaz—he truly made our welcome unforgettable! Diego was not only incredibly friendly and approachable, but also impressively knowledgeable about the drink menu. His passion for mixology showed in every detail, and every drink he made was crafted to perfection. Whether you’re sipping by the bar or enjoying the ocean breeze, you can taste the quality and care in his creations. If this is just the beginning, we can't wait to see what the rest of our stay brings. Highly recommend this resort for anyone looking for luxury, comfort, and genuine hospitality. ¡Gracias, Barcelo Palace! Update After One Week – Beautiful Resort, but Food Needs Improvement ⭐⭐⭐⭐☆ After spending a full week at Barcelo Palace, I can confidently say this is a stunning resort with top-notch service. From the start, we felt welcomed and taken care of—especially thanks to Diego Diaz, an incredible bartender who was not only friendly but made every drink with precision. He truly set the tone for a great first impression. However, after experiencing the resort in full, I feel it’s only fair to update my review and give a more complete picture. While the grounds, service, and overall experience remain excellent, the food quality falls short of the five-star standard. The buffets are repetitive, most pastries aren’t fresh, and there’s a surprising lack of variety in fresh juices—something we expected more of in a tropical setting. The most disappointing aspect was the à la carte restaurants, especially the Brazilian steakhouse. As a Brazilian who has dined at authentic steakhouses across the world, I can say this one didn’t come close to delivering the quality, flavor, or atmosphere you'd expect. It felt like a themed concept rather than a real culinary experience. Also worth noting: during this time of year, the beach is heavily affected by seaweed, making snorkeling more of a challenge. It’s doable, but not ideal if that’s a key part of your trip. Final thoughts: the Barcelo Palace is a gorgeous place to relax, with excellent hospitality and beautiful surroundings. But if food and beach activities are high on your list, you may want to adjust your expectations or consider the season when planning.
pavlo horuk
We had an absolutely wonderful dining experience in Brasserie restaurant. From the moment we arrived, the service was top-notch. Our waitress was friendly, attentive, and made sure we were well taken care of the entire time. She had great recommendations and was always nearby without ever being intrusive — a true professional. Carlos and Erica also stood out with their warm hospitality and genuine care. Carlos made us feel so welcome, checking in with a big smile and making sure everything was perfect. Erica was equally fantastic — kind, gracious, and clearly passionate about creating a great experience for guests. The food was delicious, the atmosphere was relaxed yet elegant, and the service truly elevated the evening. Big thank you to the entire team — especially our wonderful waitress, Carlos, and Erica — for making it such a memorable night
Adriana Y.
During our stay at the Barceló Maya Palace Deluxe, we had the pleasure of being served by Angelica Acosta, the pool waitress, and she was absolutely amazing! Her service, friendliness, and attentiveness went above and beyond our expectations. On my birthday, Angelica surprised us with shots to celebrate and even brought special drinks for the kids so they could join the fun too! She always had a smile, remembered our preferences, and even suggested new drinks based on what we liked. Angelica truly made our poolside experience unforgettable. If you visit, make sure to look for her – she’s the best! 🌟
More...

BEST PRICE FROM Flight & Hotel
£1049pp
Sep 2025
£1049pp
All Inclusive
Oct 2025
£1169pp
All Inclusive
Nov 2025
£1389pp
All Inclusive
Dec 2025
£1359pp
All Inclusive
Jan 2026
£1469pp
All Inclusive
Feb 2026
£1439pp
All Inclusive
Mar 2026
£1389pp
All Inclusive
Apr 2026
£1379pp
All Inclusive
May 2026
£1399pp
All Inclusive
Jun 2026
£1519pp
All Inclusive
Jul 2026
£1699pp
All Inclusive
Aug 2026
£1709pp
All Inclusive
Sep 2026
£1539pp
All Inclusive
Dec 2026
£1669pp
All Inclusive

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