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Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (47643)
Best Price From £909pp
Sep 2025
£909 pp
All Inclusive
Oct 2025
£1059 pp
All Inclusive
Nov 2025
£1399 pp
All Inclusive
Dec 2025
£1329 pp
All Inclusive
Jan 2026
£1489 pp
All Inclusive
Feb 2026
£1479 pp
All Inclusive
Mar 2026
£1439 pp
All Inclusive
Apr 2026
£1309 pp
All Inclusive
May 2026
£1379 pp
All Inclusive
Jun 2026
£1499 pp
All Inclusive
Jul 2026
£1519 pp
All Inclusive
Aug 2026
£1589 pp
All Inclusive
Sep 2026
£1499 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers

Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (47643)
Julie Gilmore
We loved the Barcelo Maya Palace. We went with our two kids and really enjoyed ourselves. Pool and beach were amazing. The hydrotherapy was very enjoyable and an added perk of the premium upgrade. The food variety was excellent, with something for everyone. The service at the restaurants was also great, with some exceptional servers like Araceli Calderon and Jesus Gutierrez (they meet all our needs and beyond without us having to ask, and were very friendly). We are planning our next trip back.
Eli Stefanllari
From the moment we walked in, the experience was nothing short of amazing. The food was absolutely delicious, but what truly set the evening apart was the outstanding service. Our waiter, Alejandro Carrasco, and his assistant, Julian Ruiz, went above and beyond to make our dinner memorable. They were attentive without being intrusive, anticipating every need with a smile and genuine warmth. Their teamwork was seamless—drinks were refilled before we even asked, courses arrived perfectly timed, and every detail was handled with care. It’s rare to encounter service that feels both professional and heartfelt, but Alejandro and Julian delivered just that. They made us feel like valued guests, not just customers, and turned a great meal into an unforgettable dining experience. We will absolutely be returning—and when we do, we’ll be asking for Alejandro and Julian. Simply the best service ever.
pavlo horuk
We had an absolutely wonderful dining experience in Brasserie restaurant. From the moment we arrived, the service was top-notch. Our waitress was friendly, attentive, and made sure we were well taken care of the entire time. She had great recommendations and was always nearby without ever being intrusive — a true professional. Carlos and Erica also stood out with their warm hospitality and genuine care. Carlos made us feel so welcome, checking in with a big smile and making sure everything was perfect. Erica was equally fantastic — kind, gracious, and clearly passionate about creating a great experience for guests. The food was delicious, the atmosphere was relaxed yet elegant, and the service truly elevated the evening. Big thank you to the entire team — especially our wonderful waitress, Carlos, and Erica — for making it such a memorable night
Alyssa Wales
We went here as a couple with family and it is the best of the best time. Both buffets in Barceló palace are amazing. Specifically at coral grill and our servers Angel Molino and Miguel Lopez were amazing. Another great person was Johnny in Activities. He makes it so fun and something you actually want to do that is engaging. Overall 10/10 with the staff. Housekeepers keep everything clean as well.
Nitin Rao
A must consider resort if you are planning vacations in Cancun. We spent 7 days and I don't even know how those days passed in a wink. Very courteous staff and well maintained property. We saw sea weed up to 2-3 feet piled up on a regular basis near the shore and there were people who constantly cleaning up the area to make the beach accessible to their guests safely. Food was delicious with such a huge spread of different cuisine and it was all unlimited. The liquors were served from the top shelf. The vacation services guys and the guest operator service team is extremely amazing as they are they are the ones who kept us running and planning for us for 7 days so meticulously. Overall it's a must visit and I highly recommend and I would like to visit this place once again in future
More...

BEST PRICE FROM Flight & Hotel
£909pp
Sep 2025
£909pp
All Inclusive
Oct 2025
£1059pp
All Inclusive
Nov 2025
£1399pp
All Inclusive
Dec 2025
£1329pp
All Inclusive
Jan 2026
£1489pp
All Inclusive
Feb 2026
£1479pp
All Inclusive
Mar 2026
£1439pp
All Inclusive
Apr 2026
£1309pp
All Inclusive
May 2026
£1379pp
All Inclusive
Jun 2026
£1499pp
All Inclusive
Jul 2026
£1519pp
All Inclusive
Aug 2026
£1589pp
All Inclusive
Sep 2026
£1499pp
All Inclusive

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