Close

Menu
For Reservations
For After Sales
Click for Customer Service

Opening Hours



Search
    Back   Home     Destinations     Caribbean     Mexico     Barcelo Maya Palace

Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (43956)
Best Price From £1159.00pp
May 2025
£1159 pp
All Inclusive
Jun 2025
£1219 pp
All Inclusive
Jul 2025
£1529 pp
All Inclusive
Aug 2025
£1279 pp
All Inclusive
Sep 2025
£1179 pp
All Inclusive
Oct 2025
£1209 pp
All Inclusive
Nov 2025
£1319 pp
All Inclusive
Dec 2025
£1369 pp
All Inclusive
Jan 2026
£1509 pp
All Inclusive
Feb 2026
£1549 pp
All Inclusive
Mar 2026
£1539 pp
All Inclusive
Apr 2026
£1479 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more

Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon

All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.


Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical


Hotel Reviews
Google Logo 4.9 Google reviews (43956)
Ceil Lock
Amazing memorable trip to Barcelo Maya Palace. Everything at the Palace, beach, pools, restaurants keeps me coming back. But more importantly, the service provided is unbelievable. At the El Cielo adults only pool area, Flavio Dominguez and Mayra Poot gave excellent customer service. They are very attentive and simply just great people. Love their smiles and always happy to help. At the Hacienda buffet, Yhashua is the best. He’s very attentive and caring, and always willing to go the extra mile for us . I’ll always plan to come back because of Barcelo’s beautiful beaches, pools, restaurants and wonderful service. Thank you for always making my trip memorable !!!

Rasheed Muwallif
This was our first time on an all-inclusive resort vacation as a couple. To be rated 4.9, this place never really gave us any "wow" factor. But that's when we realized that going so far away to "enjoy yourself" is just not worth it, no matter how nice the resort is. Reading other reviews, it seems like the biggest problem this resort has is the customer service at check-in. Is it really that hard to make sure the front desk is always adequately staffed so that people who have traveled for 8+ hours don't have to wait over an hour in line? And if they have to wait that long, at least have someone there that will offer them a drink or water while they wait. Not only that but when the front desk clerk is dismissive, it's the worst first impression your resort can have. Most people are first timers like us, and they aren't premium clients. We weren't told about how to make reservations for restaurants so we missed out on our first night. But we noticed that the restaurants were just a fancy way to make people feel important while feeding them much less than what they would eat at the buffet which had better food in our opinion. Before we even got to the resort we were goat-roped into a time-share sales nightmare right as we arrived at the airport. They know that you need to get a ride from the airport to the resort so they send someone to offer you a "great deal." Thankfully I did my research as this guy wasted 2-3 hours of our vacation trying to sell us on a scam. We refused his offer and got our "free" tour of the ruins, but if the resort really wants to improve their ratings they should warn their customers about this "sales tactic" beforehand.

Laura Weiner
Coral Grill Carlos Yah is amazing! He makes you feel so welcome and he takes amazing care of his customers. His kindness has made my day everytime he has waited in me since we've been here. Thank you Carlos for making our vacation amazing! We are so thankful for you! Sincerely, Laura

C Lowe
We have stayed at a number of al-inclusive across Mexico (Cabo, Puerto Vallarta, Cancun) and this would definitely had the worst service of all. From the very beginning at check-in, our reservation was lost and it took 1.5 hours with no apologies about why the reservation was lost. From there on, it became clear that hospitality was not their strong suit. Asking for drinks or simple directions were met with angst and overall displeasure from all workers and made us feel like we were imposing (although we spent $10k to be there) To top it off, getting a dinner reservation was literally impossible, even for our small family of 4. The employee working the desk simply said "nothing available" for our entire week. No extra effort, no accommodation whatsoever. I've never felt more out of place for somewhere that is all-inclusive. The youth/kids program is mediocre at best, its obvious they are doing the bare minimum to get credit for having a program. The youth teams at the Riu properties are much more energetic and excitable for the kids. The positives are the snorkeling out front is awesome. Sea turtles and fish every day. The rooms are large and well accommodated except there isnt the small bar/liquor selection that we have had in other all-inclusives. Overall, I would highly recommend choosing Cabo or at least sticking to the Riu properties wherever you end up. Barcelo does not have the friendly, welcoming atmosphere of the others.

NV Truant
Family of 6 adults and 5 kids, had an amazing experience! Swam in pristine waters with wild sea turtles!! The cleanliness of the resort is outstanding!! Food was great and service was fast and friendly. Only 2 negatives 1)Check-in was very slow. Definite improvement needed there. 2) lounge chairs being unavailable. I think an actual reservation system would work better than the free for all that is the current system. It led us to have daily conflicts with seat holders that aren’t supposed to “hold” lounge chairs. Id prefer to book on-line prior, possibly at time of booking rooms. Something definitely needs to be improved!!


More...
BEST PRICE FROM Flight & Hotel
£1159pp
May 2025
£1159pp
All Inclusive
Jun 2025
£1219pp
All Inclusive
Jul 2025
£1529pp
All Inclusive
Aug 2025
£1279pp
All Inclusive
Sep 2025
£1179pp
All Inclusive
Oct 2025
£1209pp
All Inclusive
Nov 2025
£1319pp
All Inclusive
Dec 2025
£1369pp
All Inclusive
Jan 2026
£1509pp
All Inclusive
Feb 2026
£1549pp
All Inclusive
Mar 2026
£1539pp
All Inclusive
Apr 2026
£1479pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote