Bahia Del Sol

Antonios Fakes

I recently stayed at Hotel Bahía del Sol for a business trip with friends. Overall, it was a decent experience. The location is quite good — convenient and accessible, with nearby amenities. The rooms were clean and comfortable, though they could use some updates or improvements to reach a higher standard. The service stood out positively; the staff was friendly and helpful throughout our stay. However, there’s still room for improvement in both the quality of the rooms and overall facilities. A solid choice for a short stay, especially if you're traveling with friends for business. Not perfect, but definitely not a bad option.

Charles P

If it weren’t for Sarah, the entertainment manager, we would have left on the first day. The rest of the experience was extremely poor and disappointing for a supposed 4-star hotel. (At best a 2 or low 3 star hotel.) We were placed in Bahia Chico, the old part of the hotel — inaccessible and far from reception. The lift was broken (we weren't informed), and due to mobility issues, we couldn’t reach the room. Reception told us to wait for the lift repair in the bar. Two hours later, we found out the lift was fixed — but no one told us. The room was terrible: no air con, broken ceiling fan, balcony doors didn’t lock, and it smelled musty. After another long discussion — again with Sarah’s help — we were promised a new room the next morning. The next day, reception said there were no rooms available (again). Then 30 minutes later, after "tracking down" the manager, they suddenly found us two options. Odd, since the night before we were told there was nothing for 2 days. Replacement room had issues too: shower flooded the bathroom, air con didn’t work properly, visible damp, balcony doors didn’t lock, and bare wires were exposed. The all-inclusive package is inconsistent. Sometimes drinks were included, sometimes not. Only 2 drinks per visit allowed (even for groups). Slow service, small cups, and inconsistent policies made the experience frustrating. Bar manager was not helpful. Rooftop bar not included in the package and shut down unexpectedly at 9:50 PM with no notice. The restaurant felt like a school canteen — overcrowded, noisy, and stressful. Food was basic at best. Definitely not 4-star quality. We sent 8 emails before arrival regarding room requests — none were answered, even though read receipts confirmed they were seen. Again, Sarah was the only person who cared and went out of her way to help us. She’s a credit to the hotel, but she’s working with very little support. This hotel has potential, but right now it is badly managed, inconsistent, and not equipped to offer a relaxing holiday.

Ge e

The experience was not good since the beginning... Nobody ever replied to my messages on booking. When we arrived we have been told that the hotel is overbooked and we have to stay in another hotel for the first night. Taxi driver told us that it is usual on this hotel. Next day we got upgrade of the room which was nice (only reason for 2*). But we paid doubled the city tax and nobody was able to explain why... The room was clean in the beginning but the cleaning service was really poor. Dining room was always super busy and the stuff was not enough to keep it clean. Dirty plates and tables. Food was ok, but not having even water included in dinner is ridiculous for 4* hotel... Another story is the pool and in general the wellness area... Pool did seem very sanitary, whirlpool was empty and sauna never reached more then 40°C. We were dissapointed so we visited it only once. In general the hotel is full of old Germans. I would definitely not choose this hotel again.

Fran

The staff were lovely and attentive to all Our needs. Rooms were spacious and cleaned regularly. The breakfast was amazing. Recommend going to the sky bar on level 6 the views were amazing.

Kim Smith

Where do I begin. Arrived at teatime and from the outside we thought wow. That was were the wow stopped. Positives: Very clean. The entertainer Sarah was so very friendly. That's the positives done. The negatives: I'm not sure the review page is long enough. Mainly caters for Germans. The food was dire maybe 2 evenings out of 7 was decent enough. They don't even allow you a glass of water with evening meal you have to pay 3 euros for one. The health and safety was appalling. There was no music at night or during day except for piano music over one speaker. I've read the reviews and some of them they must be used to dire places or it's family posting. No air conditioning, no children's entertainment. Bar closes at 11.30pm and ALL lights out at 12. You can't even get a light on balcony My advice...stay clear of this if British. The staff were rude especially the receptionists. This should not be rated more than 2 star