EIX Lagotel Holiday Resort

Aimee K

Apartments were a great size and had everything we needed for our stay. Pool areas were very nice and clean, the adult only pool was our favourite and not too overcrowded. The free shuttle bus to and from the beach was fantastic and so convenient, running very regularly. The hotel is a little out of the way so expect a 15/20 minute walk down to the main strip but it is a flat walk. We only had breakfast during our stay which was nice enough and offered a good selection of food, but the actual dining area was very chaotic. Entertainment is good, there seemed to be a lot of activities on offer for children during the day and nighttime entertainment went on to around 11-11:30pm. Drinks very reasonabley priced from the bar. On site shop also very reasonably priced and has a great variety of products on offer.

Ja Glo

Two adults, three kids. So the positives, nice clean hotel, pools nice and a few of them but not massive, so get busy but not loads of idiots running for bed in the morning (there are a few though!). All staff seemed nice and helpful. Aircon in rooms good, worked well. Location very good, walking distance to the beach and a nice walk, beach very busy so worth driving out if you can but a decent size anyway. Lots of nice restaurants around the area too. The negatives, once the sun goes down lots of mosquitos, been several times so it's the norm. Back to the hotel, the entertainment goes on until 11.30/12, if you want to sleep ask not to get a room overlooking the pool area as the noise is unbearable! The food is just OK, as you would reflect a buffet but almost the same things every night, breakfast very samey, sometimes with chips though? Evening meals also the same and bland. Ended up going for meals out by the end of the week as it was a constant disappointment. Overall though I would highly recommend, there are more positives then negatives.

Zachary Davies

Rooms are modern, got everything you need and comfy bed and nice sized balcony. DO NOT GO ALL INCLUSIVE HERE, food is not good at all, and minimal bars and no access to self service drinks make it not feel like an all inclusive. Playa de muro is a lovely resort and this hotel is perfectly located within it, the shuttle to the beach is a great addition. All pools are excellent and cater to everyone, plenty of sun beds to go around too. Entertainment in the evening is also very good with good bingo with large prizes and a wonderful selection of night time shows. Service lets this hotel down, staff are rude at check-in, lied to some of our party about prices to upgrade and kept pushing that all inclusive guests can not share with non all inclusive guests, perfectly reasonable if we had that intention but had barely stepped foot inside before being lectured. However entertainment staff are amazing and are no reflection of this review.

Kirstin Taylor

The rooms are large with a big balcony to sit on. Beds were very comfortable and clean. Staff were very friendly. As part of being all inclusive you can get table service for your drinks, this was handy however they wouldn't allow you to go to the bar to order during busier times. Most of the cocktails were straight out of a tap, very sweet and not the greatest. You also have to wait until 7pm to be served these, although you can get them during the day at the adults only pool across the road. For the fancier cocktails you need to pay for these. The main thing letting this hotel down was the food. No flavour whatsoever and not very many options. Not good for kids as there are barely any kid-friendly options. However the snack bar had more options for kids food. We went out on our last night for dinner because we couldn't stand to eat the food any longer. If this improved I would have given the hotel 5 stars but it was a huge let down food wise.

natalie bennett

We recently stayed and while there were some positive aspects, there were also several areas that need improvement. **Pros:** - The pool was fantastic for kids, providing a great space for them to enjoy. **Cons:** - Unfortunately, we noticed that our children kept getting cuts on their feet while playing in the pool, which was concerning. - There was a lack of kids' entertainment around the pool during the day. Unless you bring your own floats, there isn't much for the children to do. - The arcade, which was advertised, was quite disappointing and misleading in terms of what was available. - The food options for children were limited. While adults and less picky eaters might find something to enjoy, we often had to order food from outside the hotel, even though we were on an all-inclusive plan. We also found ourselves frequently visiting the on-site shop for snacks and drinks. - Bar food was only available through table service, and we had to skip lunch at the restaurant due to the limited options. - Our room, despite being part of the all-inclusive package, did not include a kettle or coffee/tea facilities, which was a letdown as many other hotels provide this amenity. **Evening Entertainment:** The nighttime entertainment left much to be desired. The kids' disco played the same five songs in a repetitive order, and while bingo was fun, it felt like other hotels offered much more engaging entertainment options. While we appreciated the cost-saving aspect of this holiday, we likely won't be returning . If you plan to stay here, I recommend bringing mosquito repellent for the evenings as well. Overall, I hope this feedback helps the hotel improve its offerings for families