EIX Lagotel Holiday Resort

Aimee K

Apartments were a great size and had everything we needed for our stay. Pool areas were very nice and clean, the adult only pool was our favourite and not too overcrowded. The free shuttle bus to and from the beach was fantastic and so convenient, running very regularly. The hotel is a little out of the way so expect a 15/20 minute walk down to the main strip but it is a flat walk. We only had breakfast during our stay which was nice enough and offered a good selection of food, but the actual dining area was very chaotic. Entertainment is good, there seemed to be a lot of activities on offer for children during the day and nighttime entertainment went on to around 11-11:30pm. Drinks very reasonabley priced from the bar. On site shop also very reasonably priced and has a great variety of products on offer.

Kirstin Taylor

The rooms are large with a big balcony to sit on. Beds were very comfortable and clean. Staff were very friendly. As part of being all inclusive you can get table service for your drinks, this was handy however they wouldn't allow you to go to the bar to order during busier times. Most of the cocktails were straight out of a tap, very sweet and not the greatest. You also have to wait until 7pm to be served these, although you can get them during the day at the adults only pool across the road. For the fancier cocktails you need to pay for these. The main thing letting this hotel down was the food. No flavour whatsoever and not very many options. Not good for kids as there are barely any kid-friendly options. However the snack bar had more options for kids food. We went out on our last night for dinner because we couldn't stand to eat the food any longer. If this improved I would have given the hotel 5 stars but it was a huge let down food wise.

natalie bennett

We recently stayed and while there were some positive aspects, there were also several areas that need improvement. **Pros:** - The pool was fantastic for kids, providing a great space for them to enjoy. **Cons:** - Unfortunately, we noticed that our children kept getting cuts on their feet while playing in the pool, which was concerning. - There was a lack of kids' entertainment around the pool during the day. Unless you bring your own floats, there isn't much for the children to do. - The arcade, which was advertised, was quite disappointing and misleading in terms of what was available. - The food options for children were limited. While adults and less picky eaters might find something to enjoy, we often had to order food from outside the hotel, even though we were on an all-inclusive plan. We also found ourselves frequently visiting the on-site shop for snacks and drinks. - Bar food was only available through table service, and we had to skip lunch at the restaurant due to the limited options. - Our room, despite being part of the all-inclusive package, did not include a kettle or coffee/tea facilities, which was a letdown as many other hotels provide this amenity. **Evening Entertainment:** The nighttime entertainment left much to be desired. The kids' disco played the same five songs in a repetitive order, and while bingo was fun, it felt like other hotels offered much more engaging entertainment options. While we appreciated the cost-saving aspect of this holiday, we likely won't be returning . If you plan to stay here, I recommend bringing mosquito repellent for the evenings as well. Overall, I hope this feedback helps the hotel improve its offerings for families

Karolina MSP

We recently stayed at Lagotel in Playa de Muro and had an overall enjoyable experience. We received a warm welcome on arrival and were pleasantly surprised to be able to check in early, which was much appreciated after a long journey. The staff were consistently lovely and helpful throughout our stay. The room was clean and came with a generously sized balcony, though we did experience some issues with mosquitos in the room and bathroom. Unfortunately, the air conditioning didn’t seem to be working properly, which made sleeping a bit uncomfortable at times. While the hotel has good facilities, it wasn’t always easy to navigate. For example, we only discovered the separate adult pool on our last day. Clearer signage or a welcome guide would have been helpful. The food selection was great and varied, which I really enjoyed. However, having labels on the dishes would make it easier to know what was being served, and a few more drink options at mealtimes would be nice — currently it’s mainly wine or beer. The lunch bar by the pool was a lovely touch, though again, drink options were quite limited. I was a bit disappointed to learn that cocktails were only available after 7 p.m., as that’s usually my preferred choice over wine. Entertainment was lively and the bingo was a fun highlight of the evenings. That said, our room faced the stage area, and the loud music and noise made it difficult to get a restful night’s sleep. There’s a lovely beach nearby which is great for a relaxing day out, but aside from that, there isn’t too much to see or do in the immediate area unless you rent a car or take a taxi elsewhere. Overall, Lagotel offers a good experience, but a few small changes — like clearer information, improved air conditioning, and more flexible drink options — could really enhance the stay.

John Tully

Really nice hotel with a family friendly atmosphere with activities all day for you to enjoy if you wish to participate. Choose between the great selection of swimming pools to enjoy your day. We went with the B&B package so that was breakfast & lunch taken care of with a fantastic choice of restaurants nearby to enjoy before arriving back to the hotel to enjoy the evening entertainment which is great & changes every night.