Sol Palmanova All-Inclusive

Adina ingrid Lupu

I went on holiday with my husband and our 7-year-old son at the end of July. I was a bit scared about what I would find, given the comments that customers leave about this hotel. I was pleasantly surprised that everything was contrary to the comments left by clients. The cleanliness is up to standard, and the food is varied even if some dishes were repeated, which didn't bother my family at all. On the contrary, we had something to choose from every day. The food is very tasty and fresh. It is a hotel I gladly recommend and to which the malicious comments do not do justice.

Charlene A

We’ve just come back from a week stay here! The location of this hotel is absolutely perfect, super close to the beach and lovely restaurants and shops also really close by. The food variety wasn’t as good as I was expecting and a lot of things were repeated but food was nice. The only real issue we had was with the lifts, one kept breaking down and you would often wait quite a while for the lift as it was pretty busy.

Declan Kelly-Carlin

Room was fine , even though it was described to us as a room with a double bed when in reality it was 2 single beds pushed together but that was fine. The staff were awful, rude, unhelpful and just unbothered. I paid a good amount of money for all inclusive for 8 nights. I had to pay for bottles of water, I was asked to pay for towels. One night the safe in our room broke and we couldn’t get it open as it showed an error message. When we called reception I was told there’s nothing they could do as “ there is only 1 technician for 600 rooms.” So I went reception in person and went to a different staff member, they were then able to very easily open my safe for me so it was just pure laziness from the first employee. Then 2 days before our checkout I asked if it would be possible to get late checkout as our flight wasn’t until later, I was told yes no problem I just had to pay €40. That was no problem , the night before I confirmed that we were able to get late checkout and the staff said yes just come at 9am and pay the fee and that will be fine. I came at 9am and was told to come back at 10, then I was told to come back at half 10, and then finally I was told that late checkout was no longer an option so we had to leave in an hour. One morning a cleaner came into our room while we were sleeping and opened our curtains. Hairdryer in room didn’t work and was told there was nothing they could do. Shame the staff were so useless because the hotel and location is nice .

Rosa M

On our last night of our week stay here. We’ve generally had a really lovely experience. Food is pretty decent, good drink options, brilliant entertainment throughout the day and at night. Our rooms were cleaned effectively daily, and only saw one cockroach in the lobby but that didn’t bother us. Fantastic location, beach and lovely restaurants within walking distance, and we got a short bus ride to a water park. We had to wake up early to secure a sun bed but that’s to be expected. We came as a couple, but it was definitely very family orientated and lots of children/children’s entertainment. Only negatives would be that the rooms didn’t have actual double beds, just 2 singles put together and the AC in the room was quite noisy and not that strong. Really enjoyed our stay overall and would happily come back!

Εvangelia Paraskeva

I was very disappointed with my stay at this 4-star hotel. There was constant noise, making it hard to relax. The cleaning staff only cleaned the bathroom but didn’t properly tidy the rest of the room. The elevator was extremely slow due to the number of guests, and to my surprise, most of the employees couldn’t speak English — something unacceptable for a hotel of this category. On top of that, they charged an outrageous amount just to wash a single shirt. I would not recommend this hotel to anyone.