Sol Palmanova All-Inclusive

Tatjana Symons-carter

Stayed for 7 days in october....location brilliant but that's where it ends unfortunately. We emailed in advance requesting a room in palmonova 1 (main buidling) as we had paid for a sea and pool view wich 2 does not actually have and they also have a very noisy generator next to it. When arriving they tried to place us in 2 however did rectify and give us a room in 1. Rooms basic and small. mould in bathrooms. air con and heating not working..no covers on duvets and they are all ripped. Plug sockets hanging of walls. Sun beds always reserved no enforcement on this even with signs saying they would we were unable to use any of the pools for full 7 days due to this. Lifts are a nightmare often taking 15 minutes to get up or down. Stopped a few times during our stay. Food basic and repetitive paid all inclusive only ate breakfast from the 2nd day onwards, evening food clearly reheated and out of date items. Tokens not bad however we were given dirty cups inclusive with free flies on numerous occasions old man on the bar extremely moody and unpleasant. All drinks are horendous amstel only wine options were poor and spirits were undrinkable unless u like battery acid 14 pound per person per day upgrade is too much. Basic 3 star hotel at best for a budget holiday is fine however we will not return.

Elaine Hanley

.my daughter, 7 year old granddaughter and myself came here for the 2nd year at start of September.....we cannot fault one thing about this lovely hotel, from start to finish it was amazing. The rooms are adequate and very clean our room was cleaned every day and beds made....first class, The meals....well there is something for everyone to choose a very large selection and food even cooked to order is amazing.....my 7 year old granddaughter loved the pasta and the chips and the ice cream .....The entertainment staff at the kids club i can only say were absolutely amazing, they always go that extra mile and excell themselves in their amazing work, they do so much with the kids and make them feel special, one of the entertainment staff even remembered my granddaughter from last year.....now thats what i call.....amazing people.....The entertainment each night was amazing, always something different on ......and afterwards the holiday makers were involved in various fun tasks, which my daughter was always first on stage to take part.....thats what its all about....enjoying......the kids pool area where we spent most of our time is fabulous and the lifeguards are great.....we cannot fault sol palma nova one bit and we have already booked again for next September.........so dont listen to the bad reviews and dont let it put you off going to the hotel as i would recommend it to anyone with kids.......10 out 10 all over and if possible 20 out of 10 for kids entertainers, they work so hard throughout the day and night and still have smiling faces.....well done to you all...Elaine, Holly and Charlotte xx

Angela Fowler

Absolutely lovely place to stay. Staff are friendly, helpful and happy to see you. The whole place is clean and tidy. The room was lovely, clean and spacious. Perfect view from the balcony out to sea. The pools were clean but freezing!! The choice of food was amazing, fresh fruit, fresh bread, great selection in all 3 sittings. The staff work non-stop clearing and setting tables and topping up food. The entertainment was brilliant. I had the best time, relaxed and calm. I would definitely stay again.

M. Smith

We stayed at Sol Palmanova, Mallorca for 5 nights in October. Overall, it’s a lovely family-friendly hotel with good facilities. Most of the team were friendly and welcoming. The entertainment was fantastic, and there’s always something to eat thanks to the snack bar being open outside restaurant hours. Our second housekeeper was amazing, and the room was spotless every day. On the downside, the token system for drinks was a bit inconvenient, and some of the hotel rules felt unnecessarily strict (like paying €1 to change beach towels). The pools were freezing cold with no indoor pool option, which was disappointing given the cooler weather. Rooms are also on the small side, and noise carries easily through adjoining doors. The food was also disappointing - much of it seemed reheated and not very fresh, especially the kids’ options like chicken nuggets and fish fingers, though the pasta and some meat dishes were decent. Some encounters with restaurant staff also felt unpleasant. Reception staff were also unhelpful during checkout and a family emergency that we experienced.

Mariia Shushakova

- CheckIn: we were in building 2 and stuff asked ask to go from one building to another with some papers 3 times! - Closets: not enough shelves and everything is open, looks not comfy and neat. - Elevator: 9 floors and only one is working, with the stroller it’s a disaster. And even when it was fixed, 2 elevators still make huge line in the morning. - Everything creaks and rattles in the room: door and terrace doors, doorhandles fall off. - Water has smell like swimming pool, do u add chlorine there? - Swimming pool: they are ok, but the numbers of people too big for them. - beach and sea are amazing. Overall, it’s not bad, but for 4-star hotel it’s not enough to be just clean. I would say your are good 3 star hotel.