Sol Palmanova All-Inclusive

Tatjana Symons-carter

Stayed for 7 days in october....location brilliant but that's where it ends unfortunately. We emailed in advance requesting a room in palmonova 1 (main buidling) as we had paid for a sea and pool view wich 2 does not actually have and they also have a very noisy generator next to it. When arriving they tried to place us in 2 however did rectify and give us a room in 1. Rooms basic and small. mould in bathrooms. air con and heating not working..no covers on duvets and they are all ripped. Plug sockets hanging of walls. Sun beds always reserved no enforcement on this even with signs saying they would we were unable to use any of the pools for full 7 days due to this. Lifts are a nightmare often taking 15 minutes to get up or down. Stopped a few times during our stay. Food basic and repetitive paid all inclusive only ate breakfast from the 2nd day onwards, evening food clearly reheated and out of date items. Tokens not bad however we were given dirty cups inclusive with free flies on numerous occasions old man on the bar extremely moody and unpleasant. All drinks are horendous amstel only wine options were poor and spirits were undrinkable unless u like battery acid 14 pound per person per day upgrade is too much. Basic 3 star hotel at best for a budget holiday is fine however we will not return.

Angela Fowler

Absolutely lovely place to stay. Staff are friendly, helpful and happy to see you. The whole place is clean and tidy. The room was lovely, clean and spacious. Perfect view from the balcony out to sea. The pools were clean but freezing!! The choice of food was amazing, fresh fruit, fresh bread, great selection in all 3 sittings. The staff work non-stop clearing and setting tables and topping up food. The entertainment was brilliant. I had the best time, relaxed and calm. I would definitely stay again.

M. Smith

We stayed at Sol Palmanova, Mallorca for 5 nights in October. Overall, it’s a lovely family-friendly hotel with good facilities. Most of the team were friendly and welcoming. The entertainment was fantastic, and there’s always something to eat thanks to the snack bar being open outside restaurant hours. Our second housekeeper was amazing, and the room was spotless every day. On the downside, the token system for drinks was a bit inconvenient, and some of the hotel rules felt unnecessarily strict (like paying €1 to change beach towels). The pools were freezing cold with no indoor pool option, which was disappointing given the cooler weather. Rooms are also on the small side, and noise carries easily through adjoining doors. The food was also disappointing - much of it seemed reheated and not very fresh, especially the kids’ options like chicken nuggets and fish fingers, though the pasta and some meat dishes were decent. Some encounters with restaurant staff also felt unpleasant. Reception staff were also unhelpful during checkout and a family emergency that we experienced.

Mariia Shushakova

- CheckIn: we were in building 2 and stuff asked ask to go from one building to another with some papers 3 times! - Closets: not enough shelves and everything is open, looks not comfy and neat. - Elevator: 9 floors and only one is working, with the stroller it’s a disaster. And even when it was fixed, 2 elevators still make huge line in the morning. - Everything creaks and rattles in the room: door and terrace doors, doorhandles fall off. - Water has smell like swimming pool, do u add chlorine there? - Swimming pool: they are ok, but the numbers of people too big for them. - beach and sea are amazing. Overall, it’s not bad, but for 4-star hotel it’s not enough to be just clean. I would say your are good 3 star hotel.

mrtrololol100

Honestly cant understand the low ratings i read before we came here. We arrived 27th september for 7 days and couldnt fault the hotel for anything in the slightest , food was very good every day plenty of variety including deserts cheese and plain food for fussy eaters like burgers chips and pizzas were all very nice. The hotel itself was very clean the pool itself was cold as predicted but once you get in and move around its fine. The room was very basic but enough to keep your stay good very clean and everything in order only negative i would say is the small lifts and ques for the lifts but luckily we was on the 2nd floor and it didnt matter much. The staff were very friendly and helpful and the entertainment staff were a good laugh as well partook in the water aerobics and water basket ball which was fun. To anyone looking try not to be too disheartened by any negative reviews as me and my partner had the best week going and will 100% be usijf this hotel again in the future