Universal’s Endless Summer Resort - Dockside Inn and Suites

Heather

Great for the price. Nice clean comfy room. Room does not have a microwave like I expected. Staff is very friendly and helpful. Food court has tons of options and healthy items as well. Shuttle bus to parks is quick and great. I'll never drive and park at the parks ever again. However I did have to pay for my car to be parked at the hotel which was a separate charge when I arrived that I didn't know about. Pool area is very nice but less than 4ft deep which was disappointing to my teens. I would stay here again.

Michael Davis

We had a great stay at Endless Summer Dockside! The location was perfect and made getting to the parks quick and easy. The hotel was very clean, and every staff member we interacted with was friendly and helpful. Having a Starbucks right on site was a huge plus, and the dining hall offered plenty of food options for everyone. Overall, a comfortable and convenient place to stay — we’d definitely return. The only thing we would have preferred was a second bathroom in the 2 bedroom suite.

Cassi Tran

Rooms were clean and spacious. I loved the space at the foot of the bed for luggage. The water pressure in the shower was good , but I found the bath products smelled like sunblock. We had a birthday in our group, and they upgraded our view for free and allowed us priority for early check-in. Service was great overall. Breakfast had a good selection though pricey. Microwave in the eatery is useful if you bring your own food or have leftovers from the park; I'd rather it in the hotel room but I was surprised they had a microwave for use at all so I'll take what I can get. The buildings are 2 big U-shaped so depending on your room, it can become a long walk. I recommend being in Tower 1 since it's closer to the eatery and the park busses. Perks include early park access and free busses to Universal so I agree it's a good value.

Tresa Harbin

The staff at Dockside was amazing! From early check in. Mildred was extremely helpful and went above and beyond for our 1st stay. We were celebrating my daughters birthday. They made her feel special. In Pier 8 we had an issue with our bill. The manager ( Hispanic) women I believe took care of it for us without hesitation. We will definitely stay there again!

Mark Tate

PRO: - The rooms are clean, well organized, and comfortable. - The quoted * price for the room is very reasonable. - The property is visually impressive. - The pools are large, inviting, with plenty of towels, staff is great. - Busses run on a regular schedule and get you to/from the parks quickly. CON: - Plan 1 hour for check in. IF you book through Universal, you cannot early check-in. Very long cattle lines for check-in. Staff is rude. - * Parking on site is $26.00 per night - Onsite Universal desk at hotel is equally rude and have few answers. Best to go to guest services at the park. Desk are only there to sell. - Food is very expensive, and lacks taste. - Refillable drinks from park do not work at hotel and vice versa. - Unless in suite, no microwave. Suggestions: 1. Book directly from Lowes NOT Universal so you can do early check-in and avoid the cattle lines and rude employees. 2. Do not waste time at Universal desk unless you want to buy something. They will send you to guest services in the park. 3. Bring what you want to eat for breakfast with you. NO MICROWAVE. Food plaza is expensive and food is of low quality. Bring your own water/drinks 4. Park off property and be dropped off at property and avoid the 26.00 a night parking fee. 5. Plan to take your luggage and gear to the room without any carts. None can be found.