Splash Beach Resort

A. Becky

Stayed Early July, 2024. Family with a small kid. Good: Good price as it includes admission fee to the Water park and breakfast. Bad: ROOM: We booked a king-bed room to sleep 3. Although the room seemed a renovated one and clean and wide, the bed was not “King”, but Double size bed. (I called them from room that it’s not King-size bed, but the front staff insisted that its king bed.(It is NOT!!!Yes it is a double size bed for sure from my experience and international standard.) Though there is a bathtub, the warm water didn’t work.(Only on the shower side.) Too close to the airport (nice to see the aircraft being taken off from close distance): if you are a sensitive person about noise, the night may be too loud with engine noise and cannot sleep well… Too troublesome to call (and wait up to 6 mins) a car service within the resort whenever you wanna go out(including Water Park). Too far to walk anywhere without it. Pool: It’s worth it as it includes the hotel stay(2 days including the day you check in) The staff checks your bag inside carefully(much more strict than any port!) to see if you bring your own(or Hotel’s towels, drink bottles, or snacks(Food), because they have the very rule that you buy or rent those inside the park..(70 bahts/towel, 140 bahts small can beer, 360 bahts pizza, for instance…) So, if you ring those, you will be asked to leave at the front and take it back on your way out. Overall, the water park was good as my 4 years old kid enjoyed it very much.

Eric Bisko

Was a nice family oriented place to stay. Very good food at the restaurant. Walking distance to the beach. Electric shuttle cars to get you everywhere on the resort. Very nice water park. Grounds are kept very clean. My room had a refrigerator and coffee maker,which was nice. No microwave though. It would be nice if there were ice machines available in the hotel buildings, but there weren't. We booked a James Bond island tour at the hotel lobby, which was awesome. Overall it's was a wonderful place to stay. I would come back here without hesitation.

Fha Alhashimi

Rude service, slow check-in,technical issues with hotel website, disappointing experience with hotel shuttle service I am writing to express my dissatisfaction with my recent stay at your hotel. During my stay, I encountered several issues that significantly impacted my experience. Firstly, I was disappointed with the cleanliness of the room and the quality of the room service provided. Additionally, there were considerable noise disturbances during my stay, which disrupted my peace and comfort. Furthermore, I experienced difficulties in interacting with the staff members. Their level of service did not meet my expectations, and there were instances where I felt unwelcome or unattended to. Most concerning was the incident where the housekeeping staff entered the room while my family and I were resting/sleeping, which was an invasion of our privacy and made us feel uncomfortable. Lastly, The staff they don’t understand English well and it difficult to contact with them Also, they told us take your luggage by you self I really disappointed. I hope that this feedback can be used constructively to address these issues and enhance the overall experience for your guests.

Sahar O

Very beautiful resorts in Phuket right next to the airport, we saw so many planes taking off from the airport. We rent a penthouse with private pool and 3 rooms for our family and kids. The size was like a big house with everything we need it . They offer room service and laundry service. Everyday was a breakfast until 10:30 am .The splash water park was refreshing and fun. We enjoyed everything

Zahra Keddam

I’ve been 4 times to this hotel. I used to like their service, staff and location. I just came back from 1 week with them this July, I realized that they have no interest in keeping a long term customer. We requested for a late check out as our flight was a night flight. We even told them that we are willing to pay, they just said we have no availability just keep checking the website. They took a passport as a replacement for the deposit but the restaurant refuse to put on the room and asked us to pay. The pool closes at 7 and the staff comes and asks people rudely to get out of the pool. The breakfast is not as good as before, very limited in choices. I got very disappointed.