Splash Beach Resort

Robin Ong

I booked a Deluxe King Room with Balcony which was spacious and comfortable. The room could do with an update as the furniture felt a bit dated. The upholstery on the living room loungers had liquid stains as well as recent food stains, which housekeeping should look into. The bathtub’s water trap was faulty, and the design of the bath tub itself is flawed, which results in a wet bathroom regardless of how you deploy the shower curtains, which are also a pain to draw due to the curtain hooks used. The lobby staff are attentive and service in a general is worth a praise. Mai Khao is a quiet area and perfect for a post-diving retreat before flying out as it is located near the airport. Overall I had a comfortable stay and will recommend this resort to families with kids in particular, as the included water park visit is a great compliment. The water park itself will keep the kids entertained, as it is family-centric but may lack rides that daredevils crave.

Abdul-Hakim Dayeh

was a nice experience! The hotel was nice overall it had a beautiful beach and nice pools there also are many restaurants surrounding the hotel even at the beach they had nice food and drink huts. The breakfast was also good but there isn’t a big variety of things to choose from and the restaurant was pretty small compared to other hotels but I would advise going from 6:30 am to 8 am if you prefer less people and a smaller crowd because if you go later like 9 am you most likely would wait for a table since the restaurant is not really big and most people go at that time in the morning and the rooms are big and comfy and spacious we booked a 3 bedroom apartment and honestly wow! the beds were big and comfy and each room comes with a very spacious bathroom and a living room. There also is a big water park in the hotel and you don’t have to wait a long time for your turn to slide. The nice thing about this hotel is that it is very big which is good for walking or running also the hotel is not just one building there are 11 separate buildings each specialised for certain rooms there are also pool and beach villas you can also call for a buggy shuttle which can pick you up from where you are to anywhere in the hotel Overall a beautiful experience and good staff and would definitely recommend for families and anyone who has children

Hyojin Lim

We paid over USD 400 per night for a Penthouse Suite with private pool, yet the experience was far from acceptable. Having to shower with cold water was extremely disappointing, especially while traveling with elderly family members and young children. Upon arrival, we received nothing more than a brief apology letter, while construction continued throughout our stay, causing constant noise and disruption. Although the suite included a private pool, construction was taking place directly on the rooftop above, making it impossible to use the pool in a private or comfortable way. Privacy and overall comfort were significantly compromised. After repeatedly raising complaints, the only gesture offered was a plate of fruit that no one asked for, instead of any meaningful acknowledgment or compensation. For the price paid, this response felt dismissive and completely inadequate. This experience showed a clear lack of respect for customer experience and value, and it has left us with a very negative and lasting impression of the resort.

Glenn Newling

We recently stayed at Splash Beach Resort for two nights, having last visited about six years ago. The location is still one of the resort’s strongest points — close to the airport and right on the beach — and the water park is fantastic. Our kids had an absolute blast there for the two days we stayed. However, it was disappointing to see how tired the property has become. The grounds and buildings look like they haven’t had much maintenance since our last visit, which is a shame because it’s a great setup that could easily be excellent again with some care and upkeep. The room itself was clean and comfortable, but check-in was messy. The details the reception had didn’t match the confirmation we received after booking directly on the resort’s website. We’d paid for an extra bed for one of our children, but it wasn’t set up when we arrived. After a long back-and-forth, we were told the manager was “doing us a favour” by providing a stretcher bed, and not charging us — even though it was part of our booking. The same thing happened with the included airport transfers, which also didn’t appear on their system, and not supplied. We paid for a late checkout until 6 p.m. due to our evening flight, but the cost was the same as booking an additional full night — which felt unreasonable. We found the restaurants and massage places just outside the resort to be excellent — great food, friendly service, and far better value than the resort’s own restaurants. Once everything was sorted, we enjoyed our time. The pools and water park were clean enough, and the kids loved every minute. Overall, Splash Beach Resort is still a good place to stay for families who want convenience and fun close to the airport. It just really needs some attention to maintenance and a smoother front-desk system to match the website bookings. Reading through other recent reviews, I can see we’re not the only ones who’ve had similar experiences — and that’s a shame, because this resort has the potential to be outstanding again.

Ben Smith

The room is nice and quite large. The resort is not that close to the airport, it's next door but to actually get to the airport younhave to drive all the way around the runway. You may aswell just travel from Bang Tao which would only take 5 or 10 mins longer. Restaurant service was quite poor, food selection on menu is basic and drinks very expensive compared to normal bars. Also lots of children.