Pullman Phuket Arcadia Naithon Beach

ines belaouchi

I’m honestly blown away by my stay at Pullman Arcadia Phuket – it was one of the most incredible experiences I’ve ever had. From the moment I arrived, I was welcomed by the kindest, most attentive staff, and that level of care stayed consistent throughout my entire stay. A special thank you to Samara, the lovely housekeeping lady – she was so sweet and thoughtful, always making my day brighter. Also a huge shoutout to Baboboba, the restaurant manager – such a professional, friendly person who made every meal feel extra special. Speaking of food – 10,000/10!! The meals were absolutely amazing, with so many delicious options and top-quality ingredients. I was so impressed every single day. The drivers and security staff were also incredibly kind and welcoming – always greeting us with smiles and making sure we felt safe and comfortable. You can tell that every team member here loves what they do and genuinely cares about the guests. Pullman Arcadia isn’t just a hotel – it’s a place where you feel at home, pampered, and truly appreciated. I’ll definitely be coming back. Thank you for everything! 🙏❤️

Clemens

Difficult to rate this hotel. One the one hand, the resort itself is beautiful, as it’s built in the greenery and with the several small buildings it’s very private. Waking up here is amazing. In addition, the location next to the Nai Thon beach is extremely nice and good for people, looking for some relaxing days away for the crowds. The breakfast quality, the selection and the breakfast team is 10/10. Sunbeds and umbrellas at both pools, as well as on the room balcony, were in good condition. The nice beach is just a 3min walk away. Coming to the downsides: The property opened, according to my research, in 2013 and unfortunately you can see this at multiple points. Our Grand Deluxe room was in a warn out condition. In addition, cleaning was not the best. We had stains everywhere (bedframe, couch, floor) and the the bathroom was difficult. The toilet was disinfected by myself when we arrived and the shower would need a deep cleaning. In addition, water runs through the bathroom while you shower. However, we noticed this to the reception and they promised to fix the cleaning issue, but there was no visible change after housekeeping. Another issue was the rugged furniture at the breakfast restaurant. Please also note, that you feel the 200+ rooms during breakfast times. The main pool is lacking maintenance, as I don’t know how many of the small ceramic tiles are flying around. Conclusion: The Hotel is a great choice if you are looking for some calm days away from crowds like you have it in the southern parts of Phuket. The resort area is beautiful, breakfast quality is above average but rooms and furniture in the breakfast restaurant is bit outdated/ bad condition. Would say you can come here if the rate is cheap and you just wanna enjoy the weather, as sunbeds and room balcony is in good condition. Lots of potential, but needs an update.

Bernadette Low

Beautiful resort, would come back again. Very peaceful place, surrounded by nature. villas and rooms are soundproof and well spaced out, we felt like the only guests there even though occupancy rates were high. A highlight is the staff - they are very friendly and kind, and constantly check if you need assistance. Mai at the front desk was very very helpful and gave such a warm welcome. I came early before the room was ready but they let me use the gym while I waited, which was great. The resort, although far from the main city, is a short 2min walk to the beach and a 15min ride to the airport. The room was spacious and clean.

BDavid92

Had a wonderful couple of days in this beautiful hotel. Amazing facilities, restaurants, room, the breakfast and all the staff really went above and beyond to make sure we had the best stay possible. One of the receptionist actually overheard me and my girlfriend were celebrating our anniversary and we came back to our room with a beautiful display on the bed, flower petals everywhere, a hot bath run with candles and more petals, really an amazing surprise. We particularly enjoyed spending time at the m bar and float pool but really the whole experience we were just looked after so well, we will definitely be coming back! Noticeable mentions for Khun mook and the reception team, khun gam and the other staff at m bar and the housekeeping team who decorated our room all who made our visit extra special. Many thanks, see you next time!

SiteSmart Australia

From the moment we arrived, everything was absolutely perfect. The staff were incredibly attentive, making us feel right at home. The surroundings were breathtaking, the food was exquisite, and the massages were heavenly. We stayed for six nights over New Year’s Eve and didn’t feel the need to leave the hotel except for serene walks on the beautiful beach. The restaurants were sensational, offering a culinary experience that was second to none. We will definitely be back! This place has truly become our little slice of paradise.