Angsana Laguna Phuket

kim sy

We visited for a family vacation with our 9- and 7-year-old children and had a wonderful stay. Both swimming pools were excellent. The main pool with sand and slides was perfect for young kids, and we spent the whole day relaxing at the beach pool, which had a great seaside vibe. The room was clean and comfortable, and the twice-daily turndown service kept it spotless. The Laguna area was convenient with plenty of good restaurants and shops nearby. It was only a 5-minute shuttle ride to Laguna Golf Club, so we could enjoy a morning round of golf and spend the afternoon swimming. As a golf-loving family, we are already planning to come back next year.

Lee Bishop

Spent a fabulous 10 days here. The manager Victor literally made my holiday. 19 of us went inc children for my 50th birthday. I was unhappy with the initial room allocated to my family. It was tired and in need of renovating. One quick chat with Victor and he upgraded us to the most BEAUTIFUL apartment with a rooftop private pool. He personally escorted me to view the apartment insisting he would not be happy unless I loved it. I cannot thank him enough. Such a lovely man with the best customer service skills! We had the BEST time. From the amazing spa staff Hazam, Prea, Fon & Be to the buggy driver Net, they could not have been more helpful and accommodating. Highly recommend. Cannot wait to return 🫶🙏

Chantarat C

At the end of August, Joe recommended that I stay here. The room was spacious, and the bed was incredibly soft. The bathroom was spacious and not cramped, with a bathtub and a large mirror. Most importantly, the breakfast at the hotel was excellent. Everything was delicious, from the atmosphere to the staff and the sea view. Everything was so good that I wanted to stay several more nights. It's a hotel that's perfect for relaxing or having fun with friends, as there are many activities available. Another favorite restaurant is the Seafood Market. The staff are attentive and offer good recommendations, as do Oil, Yunda, K, and Jiw. It's a great place for a special occasion dinner.

Georgina Guezodje

We stayed here as a family of four and we honestly thought this was our best holiday! We stayed in the two bedroom duplex overlooking the lake. The rooms wee clean, modern ans spacious. The beds were extremely comfortable and we had a fantastic nights sleep every single night. The food was amazing and the staff were so welcoming and polite a d made us feel at home. We would like to say a special thank you to receptionists Nancy Eye who were extremely attentive and helpful as we had very late flight home and they gave us a very generous late check out. We stayed for 10 days, and were so sad to leave. We would definitely come again.

Stanley Gan

Our 7 days in Angsana Laguna was like an alternate reality. It was a paradise hemmed in by a white beach and surrounded by the waters of a peaceful lagoon with villas and rooms nestled among lush greenery and beautiful flowers. The blue river-like pool meanders through the resort, with little nooks and features, adding to the other worldly charm. All that and the wide variety of restaurants in and around the resort meant there was really no need to leave the resort. But when we wanted to, the private hire car fares were inexpensive, though we used Bolt, the local equivalent of Uber/Grab. Our trips to Patong and the airport cost less that SGD10 and to Old Phuket Town about SGD11. But it could not have been paradise without the exceptional (I really mean exceptional) service we encountered in Angsana Laguna. Foremost of the numerous warm and helpful staff, we will always remember Khun Bow. She checked us in, briefed us on the facilities and showed us about on a buggy. Her personality is a rare combination of personal warmth and professionalism. She efficiently helped me arrange for flowers and bookings for my wife’s birthday celebrations, even managing to procure a special type of flower which was not available when I first asked. It seems they had to scour flower shops all over Phuket to find them! The flowers were delivered at the time and in the manner I requested. Then there was the card with the personal handwritten notes from her and her colleagues and the lovely cake we found in our room when we returned. She walked up to us when we were departing to bid us farewell in the midst of a busy check-in exercise for a huge corporate conference. But she was not a one-off for Angsana Laguna. While the Thais are naturally friendly, the service we experienced must be also due to their training. I was amazed that my query on arranging a special event was handled with subtlety (it was to be a surprise) and care. Even when the front desk changed shift, the next shift was updated on my query and could handle it as if I had originally spoken to them. The management didn’t come short either. They gave us an alternative room for one afternoon as they had to do some external air conditioning works (we didn’t have to pack as they did not need to enter the room). For that “inconvenience”, they presented us with a bottle of quality red wine which tasted better than the one we had at a restaurant. It was accompanied by a note written so well it made the guest feel like royalty. The success of our trip, I can say without reservation, can be credited to Angsana Laguna and their truly exceptional crew.