Princess Kamala Beachfront Hotel

Paula Foster

Had 10 days at this great hotel, staff were brilliant, we got upgraded after the first night to a bungalow after the couple next door made such a racket. This was our third time to Kamala but first at the Princess. Would really recommend the hotel, although renovations started on the main pool as we left. The resort looked a bit run down compared to the last time (10 years ago though) but beach is fabulous, great food and service. Thank you Princess!

Camilla Austad

we wanted to experience different parts of Thailand and came across this hotel on hotels.com We fell for the pictures and booked. were a little skeptical when we read some bad feedback.... but we can't understand where these come from!? our experience is a fantastic hotel, in a lush environment that creates a jungle atmosphere. something that is completely unique from what we have experienced before. the reception is majestic and you feel like you are entering a luxurious hotel. the pools are clean, beautiful and inviting! you want to swim and cool down! the breakfast buffets are varied and you can actually see the beach. we were upgraded to a bungalow and were very happy. the shower pressure is the best of all the hotels we have experienced in Thailand. they have Kamela's best iced coffee in the cafe right outside the hotel. don't forget the beach towel rental. if i ever go back to thailand, i will definitely choose this hotel! in the middle of the city, close to the beach, jungle feel, a big yes from us!!!!

Enzo MATIAS

This doesn't feel like a 5 star hotel at all. The problem comes from the rooms. Either we didn't get the room we payed for or the pictures are fake. When booking superior deluxe room, if you are lucky you get to stay in the apartment that are shown on the pictures, if you are not lucky, you end up in the little housings in the middle of the garden and be ready to see some bugs. It seems like those little house are called Junior garden villa on their website and this is what we got. Those room are more expensive then what we booked but seems to be less modern and more authentic and this is not what we booked. Other than the room, everything was fine, the pool is clean, warm and big (a lot of tiles are missing and it's easy to cut yourself though). The staff and the location are great (This is not a beachfront though)

Doug Nguyen

I wanted to book a room at 10pm they front desk girl told me no rooms would be available till tomorrow afternoon. I left a deposit to book 3 nights. I ended wanted to cancel and came back around 3am . The front desk said I had to come back in the morning . When I came back the front desk and who ever was in charge said I could cancel bc it was in their policy. I didn't even get and email or a receipt with my deposit. I have never seen any hotel representatives be so rude and don't even let the customer explain or even return back money. Even after I said I will still pay for today's room. This has got to be the worst customer service I have ever seen in my life . I really hope they fire the 2 people that helped me. This is horrible for the hotel.

Rachael mcgrath

Beautiful rooms, we had a wonderful stay we came back for our last night very accommodating as we had a late flight, for a small fee they let us stay in the room and use the facilities till we had to leave that evening. Will stay again in low season.