Grand Mercure Phuket Patong

Gursevak Singh

My stay at Grand Mercure Phuket Patong was absolutely fantastic. From the moment I arrived, I was impressed by the warm welcome and the stylish ambiance of the hotel. The location is ideal—just a short walk to Patong Beach, Bangla Road, and lots of shopping and dining options, yet the hotel itself feels peaceful and private. The rooms are spacious, clean, and beautifully decorated with a modern Thai touch. I especially loved the pool access room—it was such a treat to step right into the water from my terrace. The pool area is gorgeous, with plenty of space to relax and enjoy the tropical vibes. Breakfast was a highlight of each morning. The buffet was extensive, with a great mix of Western and Asian dishes, fresh fruits, pastries, and live cooking stations. The staff were attentive and always smiling, which made the whole experience even better. What really stood out was the level of service—every staff member I interacted with was genuinely helpful and accommodating. Whether you’re traveling as a couple, with friends, or family, this hotel hits the mark in comfort, location, and hospitality. Highly recommend Grand Mercure Patong for a memorable, comfortable, and luxurious stay in Phuket!

Jonathan Ng

Overall, the hotel is located along and near Jungceylong mall in Patong which offers unparalleled convenience if you need to get anything at the mall. Check-in was professionally handled by the front office staff, and a breeze. Room is reasonably sized and the pool is welcoming for the kids. Grab was fast when called, to the pick up point at the hotel as they have many cars waiting outside. The hotel is also walking distance, ie less than 10 mins from the beach. And the breakfast served amazing fried rice that we had everything, a must try! Overall, it was a good stay for a family. The only downside is that it is way too crowded with tourists in Patong, which is not the fault of the hotel. Recommended!

Trish Tedford

I usually stay in a different hotel when I visit patong I am so glad I didn’t! It was my husbands Birthday and when we arrived the bed was decorated there was a complimentary drink and birthday cake which I thought was a lovely touch. We had a superior suite and a superior double room. Both were spacious. The hotel itself is so clean, modern room and a great location. All the staff were super friendly and helpful and the quality of food was really good. All around great experience and we will be staying again.

Marcus Burgess

This hotel exceeded my expectations. I stayed in the business suite which was way oversized for one person. The breakfast buffet was amazing and very reasonably priced. Having booked the business suite access was granted to the VIP room that provided delicious afternoon snacks and drinks. Very impressive. The pool and pool bar was well attended and the bar staff very friendly. My room was impeccably clean and my room was cleaned and bed sheets changed daily by the time I returned from breakfast. My housekeeper Jeab Uraiporn was delightful and did an amazing job of servicing my room. I left her an envelope containing a very well earned tip and I hope she received this. The location was excellent, straight across from the OTOP Market and only a short walk to Jungceylon and Bangla Rd. Overall I would recommend this premises to anyone travelling to Patong.

SL Wong

We had an extremely pleasant stay at Grand Mecure Patong. All the staff were very friendly and always smiling. The check in process was very simple and the staff were very keen to share more details on the hotel, where to go, what's nearby and all. Frankly speaking, the staff here might have been the best hotel staffs I've met so far. They even walked with me to show me where is our room. The room is spacious and big. Granted it is more of a resort style hotel rather than a city hotel, the corridors are not air conditioned and the room floors are not carpeted. Which would be expected of a resort hotel. The room was decently clean although some aging can be noted across some of the furnitures. I would highly recommend the hotel swimming pool too. It has such a chill vibe and looks even more beautiful and peaceful to sit and relax at night. The location of the hotel is great too. There beach is a mere 7 mins walk away, the are multiple convenience stores within walking distance. There is a huge shopping centre Jungceylon nearby. Overall it was an excellent stay and I would want to come back again if we're staying in the Patong area.