Grand Mercure Phuket Patong

Rahul Chawla

We had a wonderful experience during our stay at Grand Mercure hotel in Thailand. The location is absolutely spot-on — close to major attractions, restaurants, and activities, yet tucked away just enough to feel peaceful and relaxing. It made getting around with our toddler really easy. What truly stood out was the hospitality of the staff. They were warm, attentive, and went out of their way to accommodate our requests, whether it was heating up food or helping with small needs at odd hours. The availability of food overnight was a huge plus, and we especially enjoyed the specials by the pool — the burgers were delicious! The breakfast buffet also offered a fantastic variety to start the day right including vegetarian Indian food. The swimming pool is amazing, and we spent quite a bit of time there as a family. We also used the kids room and showers next to spa area. The amenities are well thought out and modern, which made the stay comfortable. While the rooms are slightly on the smaller side and the balcony space is very limited, these were minor trade-offs compared to everything else the hotel offers. Overall, as a couple traveling with a toddler, we thoroughly enjoyed our stay and would happily return. Highly recommended for anyone looking for convenience, comfort, and truly welcoming service.

Søren Mørch

My wife and I just finished the 7th stay at Grand Mercure Patong. Like previously I can say with certainty that we will return for more leisure provided by the very nice people working there. From the minute we enter the reception, we are met with kind smiles and sawadee’s🙏 Sita and her crew in the reception are always ready for any inquiry we might have. Mae and the other bellmen are always helpful with our luggage and any other help they can provide. In the restaurant New and her crew remember my coffee preferences and other habits year after year. My wife was especially impressed that the morning nuddle chef (Gus) remembered her nuddle preference. All together it makes us feel ‘at home’ and it gives us exactly the relaxation we come for. My wife and I already talk about when to come back and that we will extend our next stay to be a longer stay. This time we tried the Steak Night, which we absolutely can recommend. For 899 Baht you get all the tender and delicious freshly grilled steak meat you want from various cuts, but also a variety of sushi’s, seafoods, pastas, fruits, cakes and desserts - altogether overwhelming. Eating à la carte can also be recommended. The food is good, fresh and affordable. We also tried The Ryan spa twice. Make sure to give your self the pleasure if you go to Grand Mercure Patong👌😊 I could mention a bunch of more names for the pleasant crew at Grand Mercure - please be rest assured that we remember all of you and that we appreciate all of your efforts to make our stay after stay so pleasent. 🙏 we look forward to see as many of you as possible at our next stay👍😊

Jessica Olawoye

I stayed for my birthday with friends and family. The Grand Mercure was accommodating and I'm glad to have stayed there. I'd definitely consider staying again in the future. It's a bit pricey but all my needs were met. Even though it's in the heart of Patong madness, the resort was very peaceful. It helps that it's off the main road. Everything is walkable.

Samina Ahmed

We had a great stay at Grand Mercure hotel. The staff were very helpful and professional. Especially the staff at breakfast and dinner they were very courteous and friendly. The hotel is in a great location as you have everything close by. Patong beach is a 7 minute walk and Central shopping centre is a 15 minute walk. It is a very busy and live area. The only improvement I may suggest with the hotel is cleanliness of rooms. Overall cleanliness was okay however at times there were dust and hair in places. Otherwise a lovely place to stay.

saumya thareja

Check-in experience was nice, However details regarding the amenities at the property were not properly explained. Like shuttle service to the beach etc. Property is Excellent. Close to tourist activity zone. staying here was a nice experience and value for money. Specially their breakfast Buffet is exceptional. Variety, staff, specialty coffee, etc.. it was too elaborate and would satisfy everybody's needs. also to mention, they have a well equipped kids room. So if travelling with family it might be a goto spot at the property. Overall would rate it 4.9/5. very good stay.