Royalton Negril, An Autograph Collection All-Inclusive Resort

Justme !!!

Just was there during hurricane Melissa and they did try to do everything they could to compensate us but after a while they just didn’t care about they’re patrons it was all about getting the money to stay in them rooms with absolutely nothing but what kept us going was the nightly entertainment LUCKY,DEVONTE,SHAQUILLE( or SHAKEEM), and TROUBLE along with the ladies kept us so entertained which kinda soothed us regardless of what was going on them young men deserve recognition also the bartenders were wonderful NATASHA especially she’s such a sweetheart and makes you also want to be there. The Royalton Negril is still a good place and we had wonderful time but some people are right about the repetitive food and some of the dining staff could be rude anything else was on me personally I would go back just not around October

deborah mcleod

Day three, and i honestly can't fault anything here. A late September mother daughter vaca, it's perfect! Not crowded, the food is both authentic and drinks are superb. Its everything we could have wished for... white sandy beach or poolside with both service and entertainment. We wakeup, do a private yoga class then to breakfast. Spend the day by the pool/sea whilst sipping on champagne cocktails, then nibbling on the jerk platter (served by the pool). The spa facilities are first class, and whether you prefer water sports or day trips out its all here for you to enjoy. I give the trip a 5⭐️⭐️⭐️⭐️⭐️ for service, cleanliness and the location.

kim2theE

The Royalton Negril is everything you want an all-inclusive to be. It has the best beaches, service, people, food, and coffee. I treated myself to Diamond Club. Every morning, I'd be the first one waiting for the coffee shop to open and would take one back to my room to enjoy my ocean view, followed by my daily snorkel on the reef. I took full advantage of the free kayaks and stand-up paddle boards. I treated myself to a catamaran snorkeling excursion to Rick's Cafe, where I jumped off the cliffs and watched the sunset. I was in bed most nights by 10pm and eager to start my day by 6am so I can't speak much about the evening entertainment. I came in off season and it was exactly what I needed, quiet. My butler's Tianna and Dean and their manager Delray were very friendly and attentive to my needs. They really go that extra mile for their guests and make you feel at home. Andrew the cabana "boy" was so kind, and wonderful at his job, working long hours in the hot sun making sure the guests stay hydrated and fed. He was so caring when I got stung by a jellyfish and provided first aid. I really appreciated his professionalism. I will certainly be back!

Debra Lamothe

I would rate the resort a 3 star. Overall our stay was not too bad- It depends upon one’s expectations. There is certainly room for much improvement at this resort. I visited with my family-all adults. We had different opinions about our stay, but we all agreed that the views and grounds were amazing 🤩. I did complain to the resort about my room, but I won’t go into detail to save the resort from embarrassment. The food wasn’t that great and having to make reservations to only a couple of onsite-restaurants that were opened was a headache! Some staff were welcoming and others not so much, but we were greeted often by friendly staff. If I could recommend anything-I would suggest better maintaining the cabanas in the pool area and step-up the quality of food in the dining hall. The good news is: Our stay wasn’t a horrible experience. If I had no other choice, I would consider returning.— I have recommended this resort to others, so they can experience themselves.

Janelle Davis

This was my second visit to the Royalton in Negril. I’m happy to say that the amazing staff and entertainment team bought us back to the resort and didn’t fail to disappoint. Special shoutouts to the fitness team (specifically Jovie, Garrison & Alpha), and the vibe team (Starfire, Astro, Tiny, Lucky, Trouble, DJ Smart, MJ & Prince); thank you to all of the old crew for welcoming us back and being the life of the resort! I also want to say thank you to the bar staff who work so hard every single day to check in and make sure that we were having an enjoyable experience! Just to name a few; Neckola, Horace, Romaine, Arvil & Natasha. Despite the positive experiences from staff, I did not have a great experience in other areas of my holiday. During our first week, we experienced an issue with our hotel room door not being able to lock. On closer inspection, it was as if it’d been tampered with and it took 2 different people and almost 3 hours to fix this. This did not set a good tone for the rest of the holiday. Another minor teething problem included heavy promotions on additional paid facilities such as the spa, excursions and premium alcohol (which were all mostly overpriced). Coming to an all inclusive resort, we shouldn’t feel obliged to spend more on facilities we didn’t factor into our budget. Each day we would get asked multiple times by the same people and it got boring pretty quickly. Our intention was to have a relaxing break, not be hassled by promoters trying to make us spend money on things we didn’t want to. I expected to come back to the resort and give the same 5-star rating as before, but standards and quality have dropped and as a result I cannot give a rating higher than 3 (which may even be too generous). As mentioned, the wonderful staff were the main reason for rebooking but unfortunately this cannot overwrite the overall negative experience, and I will not be considering coming back to the resort for a third time unless things improve.