Royal Muang Samui Villas

Marcela Ivascu

Very unprofessional hotel. Due to a serious health problem in the family, I could no longer honor the reservation. I announced this and asked to accept a postponement of the trip. Moreover, my husband, a few days ago, canceled the trip on Agoda, the cancellation was not done, most likely for technical reasons. That's how I woke up with the money taken from my account without wanting to find a solution. I do not recommend, they are totally unprofessional, trying to take your money by any means. I will make a complaint through a lawyer.

Sian Davies

The most amazing hotel!! I stayed for my birthday and the staff treated us like royalty from the minute they picked us up at the airport. I have nothing negative to say at all and cannot wait to come back! The spa treatment I had at the hotels spa was also one of the best treatments I’ve ever had.

james miller

For a five star it lacks basic necessities. I.e. no comfy chairs in room to sit or on balcony everything is designed to laydown not how I play cards or use my laptop. The sun beds have no toppers making any lengthy stay rather uncomfortable especially around the midriff and buttocks. Personally id prefer a separate toilet area to the bath shower and dressing room all in one is not ideal when one's partner is suffering from the change in diet. The service is first class nothing is too much trouble for the service staff. Lin at the beach restaurant deserves special mention outstanding attention to customers needs.

Laurence Baudel

We were very disappointed of the proposal that did not correspond to a fifth of the astronomical price asked. At less than 2 km away of royal muang, you can pay 2,200 baht /60€ for a magnificent seafood plate with lobsters, carbs, king prawns and so on. We were poorly placed almost at the edge of the hotel next to the stacks of deckchairs, which meant that we heard more of the sound system from the bar next door than the music from the hotel. The price of 5500 bahts and the transformation to 6700 bahts with vat and imposed tip ( not mentioned on the leaflet) for eating a small slice of smoked salmon, a tomato soup, a strawberry ice cream, a filet mignon which was not one with a small dried prawn. We ended up with a tiramisu of some sort. Wine corresponds more to a table wine costing 3 to 4 euros per bottle than anything else. 6700 baht, meaning 200€, under the pretext of Valentine's Day, could be considered as a scam. It's ugly. Definitely not at level expected for a 5-star hotel and service. So disappointed ☹️

TA Lacey

Everyone working here has gone above and beyond expectations in making our holiday special. This is a traditional Thai style resort with a lot of dark wood, elephant sculptures, lush gardens and many uneven steps. I have a degenerative muscle disease and find going up and down stairs difficult as well as walking long distances. But there's always someone on guard to help me, with an arm or a buggy. More than that, the management did everything possible to enable me to be able to get in and out of our private pool. All the pools have a very steep drop, with no rails. They figured out to put in a step ladder, anchored by sand bags, then concrete slabs to build up the steps. Not pretty, but doable! The property is lovely on a gorgeous beach. The rooms are a tad tired, but are big, have good beds and aircon; the breakfast buffet is pretty good, as is the beach restaurant...really not much to whinge about. So, many thanks to all the staff and management. Khap khun kha