Sala Samui Chaweng Resort

Rebecca Apostolovski

SALA Samui was pure paradise! From the moment we arrived, the experience was thoughtful and personal. The staff were so warm and attentive, making us feel genuinely cared for from check-in to check-out. We loved the personalised touches, choosing our own pillow type and even our favourite soap scent at check-in was such a special detail that set the tone for the rest of the stay. The rooms were absolutely stunning and luxurious. The overall experience was amazing, peaceful, welcoming, and truly memorable. Highly, highly recommend!

Ceri M

Very mixed reviews on this hotel. It is essentially two very different hotels combined together as one. A 3* motel style place across the road and the one you see in all their marketing material, the 5* on the beachfront. The disparity between these hotels is not clear at all upon booking. If you book the cheaper side, you eat breakfast on the street and aren’t permitted in the beachfront restaurant. You also get much worse service all round. We organised a private event while staying there which we spent well over £1000 on. As a token of gratitude for this they stuck us in the absolute worst room available with an awful view. When we complained they didn’t handle it well at all. We didn’t feel we were treated nicely. Eventually we stumped up the money to upgrade to the nicer side and it was far far better but we wish the true difference between the two different resorts was made crystal clear and not misleading online as though it’s all the same. Nowhere upon booking stayed we needed to have breakfast on the street and weren’t permitted at the beachfront restaurant. Many far far cheaper hotels along that strip still allow their guests to dine on the beach so it’s really disappointing.

Johnny A

Unfortunately, our stay at SALA Samui Chaweng was a major disappointment. The service, which should be a highlight at any true luxury resort, was cold and impersonal throughout. Staff interactions felt transactional at best, with little warmth or effort to make us feel genuinely welcome — a stark contrast to the exceptional hospitality you typically experience in Thailand. The facilities were also underwhelming. The gym is outdated, poorly maintained, and frankly not usable for anyone wanting a proper workout — several machines were broken or showing signs of serious wear. Adding to the frustration, our expensive oceanfront villa was located just a couple of metres from the main road. Traffic noise was constant, completely disrupting the peace and making it hard to relax, day or night. For the price, we expected far more. SALA Samui Chaweng doesn’t live up to its 5-star label — we would not return or recommend it.

sonia mulgrew

This hotel really exceeds all expectations and is one of the best 5 star resorts I have stayed, when it comes to service. I requested a private pool room that got sun in the afternoon and they went out of their way to show me three rooms that I could choose from, letting me see each of them in person. Erwin the manager everyday comes and speaks to the guests and made my little girl feel so special by taking time out to talk to her. It was our wedding anniversary whilst we were there and they left us a bottle of bubbles and a dessert in the room. Honestly this place is fantastic. After staying at this hotel all other 5 star hotels on our trip could not live up to these standards.

Bonita Hawkes

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay at SALA Samui Chaweng! The staff were amazing – so friendly and helpful. The accommodation was absolutely stunning, and the breakfast had a huge selection included in the package – something for everyone. The pool was beautiful, and the beachfront lounges were the perfect spot to relax. The staff by the beach were fantastic too. Highly recommend the SALA – one of the best resorts I’ve stayed at.