Garrya Tongsai Bay Samui

Cindy Say

we spent 9 nights in this hotel and enjoyed every moment. the setting is extraordinary, you're right in the middle of nature! on the other hand, it's important to say that the real asset of this hotel is the staff. their legendary friendliness and attention to detail ensured that we had an excellent stay, and they succeeded. thank you to each member of this fabulous team. we hope to have the pleasure of seeing you again very soon. Cindy & Anthony

Farhan Ahmed

Amazing Resort, But Muslims Take Note My partner and I recently stayed at Garrya Tongsai Bay Samui, and overall, our experience was fantastic. The resort is lovely and perfect for both couples and families. The staff are truly excellent, providing outstanding service and always going the extra mile to make our stay comfortable and enjoyable. The resort itself is very quiet and features two beautiful pools (one of which is adults-only), a private beach, a pool table, and tennis courts. The beach, however, does not have fine sand – just something to be aware of. Additionally, the resort is not within walking distance to other attractions, so be prepared to take a lot of cabs if you want to explore the island. We thoroughly enjoyed our stay, but there was one specific incident that put a damper on our experience. As Muslims who do not eat pork, we chose this high-end resort because they assured us that all meat would be halal and that any pork products would be clearly marked for us to avoid. Every day, we received jars of different snacks, including my favorite biscuits. Five days into our stay, a friendly maid came to clean our room and replenished the biscuits. Out of curiosity, I asked if I could take a picture of the box to try and find them to take home with me. To my dismay, the packaging stated they were "rice crackers with pork floss." I instantly felt sick. The next morning, I was extra cautious at breakfast and noticed that the staff were using the same tongs for bacon and hash browns. I immediately relayed this to the staff and emailed the hotel manager and general manager. The hotel manager and Tang, another onsite manager, were excellent in handling the situation. They reassured me that the biscuits did not contain pork and explained that the maid had been using her own container, which should not have happened. While I appreciated their efforts, the incident still greatly concerned me. To make amends, the staff went above and beyond, treating us to a meal and ensuring our needs were met for the remainder of our stay. The hotel manager assured me that they would review and train their staff to prevent such issues from occurring in the future. Despite this incident, Garrya Tongsai Bay Samui is a wonderful resort with much to offer. The service, amenities, and overall atmosphere are top-notch. However, I would advise Muslim guests to be extra vigilant about food and to communicate their dietary needs clearly with the staff.

Sherif Aoun

Amazing resort with impeccable service, beautiful beach and extremely comfortable rooms. The staff was so attentive to every little detail and the whole experience from check-in to checkout was a 10/10. The beach and restaurants were also top notch.

Dennis Liao

We're absolutely touched by the hotel! Not only they have the top notch service but also have stunning views and facilities. The staff here is always smiling and go above and beyond for anything you need. I don't know how people leave a negative review. It's our last day and we feel so sad to leave. I love everything you guys do, and thanks to every single staff here to make it perfect for us! Especially the juice lady! If you're reading this review and trying to find a hotel still, don't waste your time. Just book with them. I guarantee you won't regret!

Nadia Tareen & Paul Le Ster

We had an incredible honeymoon experience at the Garrya. The service went above and beyond, the food was delicious, and the views incredible. The team gave us a beautiful secluded villa for our honeymoon with the best ocean views. It was a bit of a walk away but they always offered golf carts to drive there, and it was nice to get some steps in going back and forth! The room was comfy and spacious with an outdoor bathtub too. The setting does feel like youre in a jungle - we liked it, but maybe some guests would prefer a less naturey stay (just something to be aware of). The restaurant and staff have to get a shout out. They had amazing specials everyday, from chicken satay wraps to a grilled beef salad that was out of this world. The chef even emailed us a recipe when we asked what was in it! And the lady at the breakfast who made fresh juice always made my day with her kindness and smile. We spent most of our time here relaxing at the pool. We loved that the pool had shady spots to protect us from the sun. The staff was so fast to set up our pool chairs for us and bring us ice cold water as soon as we sat down. Such wonderful service! The only small complaints are that the gym was a bit small, and we wish the breakfast space had air conditioning. But overall we had a truly 5 star stay, and we hope to come back someday!