Royal Central Hotel - The Palm

Sevilay Aslan

We had an amazing stay at The Royal Central Hotel & Resort! The hotel is perfect for families with children. The staff are incredibly friendly and helpful. Every day we were greeted with a big smile, and they always asked how we were doing and if we needed anything. A special thank you to Rosaly for her outstanding service during breakfast. She took extra care of our 15-month-old daughter — every morning a boiled egg was already prepared for her. Truly wonderful! The hotel was also extremely clean. Every other day someone checked in with us to ask if we were satisfied with the cleaning service and if we needed anything. All in all, we had a fantastic holiday. This was our first trip together with our daughter, and we enjoyed it immensely. Thank you to all the staff at The Royal Central Hotel & Resort! Kind regards, Bilal and Sevilay Coban

Victoria D.

This is not a resort-it’s a hotel, and it’s important to set expectations accordingly. The hotel isn’t big, doesn’t have a territory. The bed is big and comfortable but the closet has almost no shelves, which makes unpacking inconvenient. The soundproofing is poor: windows and doors let in noise, which makes it hard to relax. The AC cannot be adjusted, as the temperature is centrally set, and the room can feel quite cold. Ample shower space. Cleaning is very good:water is replenished daily, and even replace slippers during the stay, which is a nice touch. Breakfast is average. I wish the breakfast area were larger, as it gets crowded. Black olives taste bad-please replace them. Fresh fruits are great. Ordering drinks takes time, to catch someone not easy and smooth. The beach is clean and private. Sunbeds don’t match 5 star standard, umbrellas are good and wide. Some beach towels should be really replaced due to stains. Sunbeds are close to each other and there are not enough side tables next to sunbeds, so drinks often end up on the ground or in your hands. The pool are is nice. There’s a shuttle to Mall of Emirates, which is convenient, although I haven’t used it. Honestly, if not for polite, friendly, smiley and helpful staff, I would have rated this hotel much lower. Otherwise, I don’t think i gonna choose this hotel again.

Hitesh Jain

Nice Hotel.Had a great n pleasant stay.Travelled with family. Thanks to Mustafa for smooth check in and yes he gave free upgrade to deluxe room. Room was spacious and very neat n clean. Breakfast spread was good Thanks to chef Managal he prepared Jain food for us. Roof top asian restaurant has a great view.Must have dinner there.Staff too nice n friendly ready to help n guide. beach is clean pool too very clean.Ovreall a nice property do visit.

Peter Rumpold

We stayed at the royal central hotel for one week and it was a pleasant stay! We were welcomed with a nice surprise, decoration and a chocolate cake, in our room since it was our honeymoon. The staff is very attentive and friendly and the rooms are tidy. The Hotel is nearly at the end of the palm‘s crescent and therefore quite far away from the City, but the hotel offers a free Shuttle round Trip that leaves 4-5 times per day and takes you to the mall of the Emirates, from where you can take Dubai‘s metro. The Hotel would be even better if the Balconies were kept as neatly as the rooms. While the cleaning crew did a great job, they could clean the rooms a little bit earlier than 4-5 pm. During the Weekend, there is a DJ performing at the Pool. I personally liked the choice of music although other people might consider it to be a little bit too loud. Overall, this is a great hotel if you want to spend a nice time at the pool or at the beach and I enjoyed my time here

Ian Marriner

I have just checked out of this wonderful hotel and I am sad to be leaving. From start to finish nothing was too much trouble for all the staff. Beach was clean ,pool clean, food was beyond fantastic. A special thanks to Rosaly who waited on us and her beaming smile made mealtimes that extra special. The rooms were cleaned everyday and if we wanted anything the staff just made it happen. The weather was perfect and we have already decided to come back next year. We have stayed on the palm in bigger hotels but the experience wasn’t as near as good as the one we have had this week. Thank you to all the staff and see you next time