Pullman Phuket Arcadia Naithon Beach

ET OMS

We arrived in Phuket late at night but the hotel organised transport for us (yes it was more expensive but it was very easy and really welcome after a long journey). As soon as we arrived we felt the magic of the resort. The staff were really caring and immediately made us feel valued. The room was lovely, and had sea views. The facilities are great. The pools are nice, the gym is well equipped and the children’s club was a fun little addition when it rained. The area is quiet but very close to the airport. Naithon Beach is actually quite nice and there are a few restaurants/bars close to the hotel. The stand out of the show is the breakfast. It was probably the best breakfast I have ever eaten. The variety was amazing and although a lot of it was a buffet, the staff keep everything really fresh. The themed Thai dinner night was ok, we did it because it was easy for that meal and meant our 15 month old could sleep in the pram. It was overpriced and you can find better within seconds of leaving the hotel but we loved the 2 nights we had there and wish we could have stayed for longer.

Ben Harrington

Very comfortable, luxury hotel with excellent service. Very spacious, well appointed rooms. Had torrential rain for much of my three night stay and as the room blocks are dotted around the hillside was concerned that I would be stranded in the room. Not to worry, a call to reception and a buggy is sent to collect you within a couple of minutes. The beach below the hotel was very nice with a string of professional/reputable massage places, cheap Thai food places, a particularly good bar etc. The rough surf made the water suitable for surfing and little else. Boating, snorkelling or diving requires a long trip to other parts of the island. Recommended for enjoying the lovely infinity pools with sea views and being well looked after by the exceptional staff. The breakfast in particular was amazing!

Suradech Boonyarat

Our recent stay at the Pullman Phuket Arcadia Naithon Beach was made truly memorable by the exemplary service and thoughtful hospitality extended by the entire team. From the moment of our arrival, the check-in staff managed the process with outstanding professionalism and care. Despite the lobby being quite busy, the team was exceptionally attentive. They proactively offered us a seat and assured us of personal assistance, demonstrating a genuine commitment to every guest's comfort. A particular point of gratitude was the staff's compassionate observation of my mother, who has difficulty with stairs. They thoughtfully arranged for a room change to one with minimal stair access, a gesture that was immensely appreciated and significantly enhanced the comfort of our stay. Furthermore, while we waited for the new room to be prepared, we were kindly offered beverages, which was a very considerate touch. The high standard of service continued at the breakfast restaurant. The entire team was wonderful, providing attentive and friendly service. We would like to extend our special thanks to Om, Too, Miw, Anda, Nana, Bovy, Nis, khaw, Jaen, Bank, Ta, Pupay, Chadon, Sine, Aomsin, Ploy, Jane, Mink, Pook, Name, Nueng, Same, Bee, A, and Meji for their remarkable hospitality. The breakfast itself was delicious. We were especially impressed with the presentation of authentic Thai cuisine, which offered genuine Thai flavors. This provides a valuable opportunity for international visitors to experience the true taste of our local food. Finally, we must commend Chef Ton, who provided excellent service and also gave us wonderful recommendations for local restaurants and tourist attractions. The dedication and attentiveness of the staff at Pullman Phuket Arcadia Naithon Beach are truly commendable. We offer our sincerest thanks for a wonderful experience.

Angela O'Donoghue

We had an amazing stay at Pullman Phuket Arcadia Naithon Beach! As an Accor Gold member, I was really impressed by the warmth and professionalism of the team — especially Punch, who went out of her way to make our stay extra special. The setting of the villas is absolutely stunning — lush greenery, beautifully maintained landscaping, and ocean views that make you feel like you’re tucked away in a tropical jungle paradise. The buggies that take you around the property are super convenient and add a fun touch. The breakfast buffet was honestly one of the most impressive I’ve ever seen — endless variety and everything fresh and delicious. We also enjoyed dinner at Vero, the Italian restaurant on-site; the food was excellent, though a little on the pricey side. Room service was also top-notch — I particularly loved the chicken and cashew nut stir fry. The only minor downside was the mosquitoes (they love me!), but the resort does provide repellents and deterrents in-room, which helped. Overall, an incredible experience — beautiful setting, exceptional service, and a true sense of relaxation. Highly recommend!

Daria K

We traveled with our two kids and had an amazing stay. This is truly our favorite place on Phuket. It feels like coming home every time. The staff are kind, attentive, and always smiling. Breakfast is delicious with so many choices, and after we asked for dates once, they remembered and brought them every morning after, which was such a thoughtful touch. The rooms are spotless and comfortable, the pool area is beautiful, and the whole atmosphere is calm and family friendly. We cannot wait to come back.