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  Back Home Destinations Caribbean Mexico Platinum Yucatan Princess Hotel   
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Located In: Mexico

Platinum Yucatan Princess Hotel

Google Logo 4.2 Google reviews (4051)
Best Price From £1229pp
Feb 2026
£1309 pp
All Inclusive
Mar 2026
£1439 pp
All Inclusive
Apr 2026
£1229 pp
All Inclusive
May 2026
£1239 pp
All Inclusive
Jun 2026
£1269 pp
All Inclusive
Jul 2026
£1469 pp
All Inclusive
Aug 2026
£1459 pp
All Inclusive
Sep 2026
£1309 pp
All Inclusive
Oct 2026
£1319 pp
All Inclusive
Nov 2026
£1329 pp
All Inclusive
Dec 2026
£1329 pp
All Inclusive
Up to 21% Off
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for ro...

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for romantic couples and people who like to party, with a packed programme of live music and unique shows among the delights which await. You’ll spend heavenly nights in a luxurious room or suite boasting avant-garde design, a myriad of superb amenities and impressive views of the heart of Playa del Carmen. When it’s time to dine you’ll savour sensational fare, including Asian, Italian, Mexican and Mediterranean cuisine, in an array of wonderful restaurants. A choice of superb swimming pools are ideal for a refreshing dip, while you can soak up the sun on the glorious beach next to the hotel or take to the ocean for some thrilling water sports action. Other fabulous amenities which add the appeal of the Platinum Yucatan Princess Hotel include tennis and padel courts, a beauty salon, a sumptuous spa for head to toe pampering and a cutting-edge gym for keeping in shape during your stay.

How far is the nearest beach?

The hotel is next to a glorious sandy beach.

Distance from the airport

Platinum Yucatan Princess Hotel is approximately 12km from Playa del Carmen International Airport.

Pools
Restaurant
Bar
Adults-Only
Restaurant
Beach
Gym
Wifi
Spa
Click to read more
Accommodation
Deluxe Junior Suite
  • Balcony/terrace
  • Option for suite with swim out or hydromassage bathtub
  • King-size bed or 2 double beds
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Iron and ironing board
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
Platinum Deluxe
  • Balcony/terrace
  • Located next to the beach
  • Option for suite with swim out or hydromassage bathtub on the terrace
  • King-size bed
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Iron and ironing board
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services
Honeymoon Suite
  • Balcony/terrace
  • Hot tub on the terrace
  • Option for suite with a swimout
  • Round bed
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples
Master Suite
  • Balcony/terrace with sea view
  • Bedroom and living room
  • King-size bed
  • Private pool access
  • Hydromassage bathtub on terrace
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Gym
  • Spa and wellness centre
  • Next to beach
  • Yoga classes
  • Sports courts
  • Pilates
  • Evening shows and live entertainment
  • Karaoke
  • Free Wi-Fi
  • Pool
  • Table tennis
  • Archery
  • Rifle shooting
  • Landscaped gardens
  • Casino nights
  • 6 tennis courts
  • 2 padel courts
  • Golf practice facilities
  • Baseball facilities
  • Water polo
  • Paddle surfing
  • Water sports
  • Walking trail
  • Beauty salon
  • Meeting rooms
  • Business centre
  • Souvenir shops
All-inclusive

All-inclusive

  • All inclusive 24 hours
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a la carte restaurants without previous reservation (1 Italian, 1 Grill, 1 International and 1 oriental (Sushi/Teppanyaki)
  • 1 Restaurant/Snack 24 Hour
  • 1 Bar & Grill in the beach area
  • 13 pools in the complex
  • 8 Bars (including swim-up bars)
  • Premium Beverages
  • Fully equipped Fitness Centre
  • Daytime organized activities and nightly Entertainment
  • Club “La Salsa”
  • Non-motorized water Sports (free use)
  • 6 tennis courts
  • 1 multiuse court (basketball, football, etc.)
  • Introductory scuba lesson (1 lesson per person per stay)
  • Baseball batting boxes
  • Golf driving range
  • Open trail for walking / running
  • Wi-fi internet connection
  • 24 Hour Room Service
  • Club house
  • Umbrella in all the rooms
  • Private check in with cold towels and welcome drink on arrival
  • Honeymoon Package “Romance” (Complimentary) ( Marriage Certificate required, Maximum Period of 30 Days after the Wedding)
  • Access to the facilities and services of the Hotels Grand Riviera Princess and Grand Sunset Princess (except their Family, Platinum & Villas Exclusive areas)

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Skylights Restaurant

  • Mediterranean cuisine

Tao Restaurant

  • Asian cuisine

Bruschetta Restaurant

  • Italian cuisine

Rodeo Grill Restaurant

  • Tex-Mex cuisine

Aroma Restaurant

  • International cuisine

Beach Bar

  • Sandwiches, aperitifs and more

Lobby Bar

  • Cocktails, coffee, tea and more

Waiting Bar

  • Speciality cocktails

Sauce Bar

  • Drinks, karaoke nights, theme parties and more
Offer Details

Up to 21% Off

Up to 21% Off
Up to 21% Off when travelling between 19/01/2026 - 01/07/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off
Up to 20% Off when travelling between 09/01/2026 - 01/11/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.2 Google reviews (4051)
Karolina Moreno
I had great weather during my stay, but my first night (Dec. 31) was awful. I arrived at the hotel late 10pm, had to get a burger and quickly de-plane so I can enjoy the NYE celebrations, which strangely was a "rock" theme. At any rate, once I returned to my room I noticed a foul odour. It smelled of wet, mould. Turns out- it was the bed! I returned to my room after midnight, so I didn't think any remedy was available to me NYE after midnight, so I had to suffer through the smelliest bed linens I've ever experienced AT A "FIVE STAR HOTEL". Unacceptable. I did not sleep at all. It was a horrible first night. The smell was foul. The next day I informed the concierge, and by the afternoon, they had remedied the issue- or at least replaced the foul linens (thankfully it wasn't the mattress) and perfumed the room. Ok. But this type of thing should simply not occur. Be warned, I am not the only one who experienced this problem. I am fluent in Spanish and I overheard the concierge tell a housekeeper to look into another room with the same problem. Clearly there is a quality control issue here. While, yes, they do make it right, I still suffered a horrible night stay. The rest of my stay was good. The staff at the buffet was friendly, the bartenders were nice. The entertainment was very impressive. They do a good job of showcasing latin culture and Mexican culture, which I very much appreciate. The concierge, Fernanda, did a nice gesture for me and left a bottle of prosecco in my room on the 3rd night. While appreciated, it still does not make up for a horrible night of sleep. Be warned.
Tiffany Marie
Went here on our honeymoon for 7 days and the clear standout was the excellent staff. The service was top tier and made the overall experience. Pros: it was always easy to get a drink and access the pools. Rooms were always cleaned daily. Cons: the hotel is old. Their is wear and tear all throughout and it seems like the whole place needs a big refurbishment. I often felt like I was being pitched and up sold. As well as the currency exchange is really poor and the set taxi prices to main attractions were atrocious. It was a very expensive hotel if getting anything outside of the all inclusive price. Mixed: the food was very hit or miss which is not out of the norm for all inclusives or buffets in general. The non buffet restaurants were delicious. However the buffet food often tasted cold or stale if you were there more then 20 minutes after than dining time opened.
Aria Frazee
The hotel is generally clean, but in a clear state of disrepair, with deferred maintenance evident throughout the property. Issues range from rusted-through bases on metal fixtures, broken doors on garbage enclosures, and cracked concrete walkways, to poolside furniture that appeared not to have been cleaned for months. Spilled drinks had clearly been left to accumulate. My partner and I passed the time by playing what we jokingly called “door-handle bingo”: spotting a pull-down door handle that wasn’t broken earned you a point. Lounge chairs with broken backs were especially frustrating. Overall, the atmosphere feels tired and dull. I did enjoy spending some time in the sun at the farthest corner of the pool, but this is not a place I would choose to return to. Update: hand sanitizer dispenser was added to the buffet. It is however not properly maintained (dirty, empty). Update 2: No, just kidding, gone again the next day. I find not having a hand washing station and not providing hand sanitizer at the buffet completely unacceptable.
Kris T
My husband, sister and I just returned from a wonderful stay at the resort, staying in rooms 3115 & 3114. The resort is breathtakingly beautiful. The food and drinks were very good! We would like to compliment the staff who did an excellent job. Many thanks to restaurant staff Abigail, a very friendly hostess, Karen and Ableino who works hard and is very attentive to his customers. Actually all the staff was very nice and courteous. We were also very impressed with the entertainment, both the pool and in the evening at the lounge. The Jamaican band was so much fun to listen to. We will definitely be returning!
Afshan Bari
First and foremost, the staff at this resort are some of the best I’ve ever encountered. Everyone was incredibly friendly, helpful, and kept the energy up despite an older, slower crowd. Massive shout-out to Luna, Mar, Gordon Ramsey, Christopher, and especially Gabriel for the rifle shooting session — the experience truly wouldn’t have been the same without them and the rest of the amazing staff. The entertainment itself is top-notch, but the crowd made it feel much quieter than expected. This is definitely more of an older crowd that tends to wind down early (around 10 pm). If you’re looking for a livelier atmosphere, the sister resort (not adults-only) was fantastic and had much more of a “bop” vibe. The amenities could use some improvement. There were only about 15 loungers at the main pool where most activities take place, while additional loungers were placed in random, unused corners of the property. The rooms were clean but very dated — especially noticeable in the bathroom and shower. As for the food, it was better than at some other resorts I’ve stayed at, but still has room for improvement. The placement of raw meats (raw chicken, steak, etc.) around the buffet was particularly concerning from a food safety standpoint. Overall, the staff absolutely make this resort, but there are a few areas that could benefit from updates and better planning.
More...

BEST PRICE FROM Flight & Hotel
£1229pp
Feb 2026
£1309pp
All Inclusive
Mar 2026
£1439pp
All Inclusive
Apr 2026
£1229pp
All Inclusive
May 2026
£1239pp
All Inclusive
Jun 2026
£1269pp
All Inclusive
Jul 2026
£1469pp
All Inclusive
Aug 2026
£1459pp
All Inclusive
Sep 2026
£1309pp
All Inclusive
Oct 2026
£1319pp
All Inclusive
Nov 2026
£1329pp
All Inclusive
Dec 2026
£1329pp
All Inclusive

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