Palms Casino Resort

Henri VS

Came here for the lobster buffet, ended up staying and gambling because of the great vibes - better than any other casino on the strip. It's a younger crowd here, and everyone seemed to be enjoying themselves. I had some great fun at the craps and blackjack tables. Blackjack is 3/2 and 10 dollar minimum. Great music being played, there was a bit of a party/discotheque going on and just all around a great environment. I'll definitely be staying here on my next trip to Vegas.

Nicolas Simone

Very Disappointing Experience – Not What I Expected Unfortunately, my stay at Palms Casino Resort was far below expectations. When I arrived, the room was dirty — both the bathroom and the carpeted floor were clearly not cleaned properly. The overall condition of the hotel feels very old and poorly maintained. The location is also inconvenient; you need to take an Uber or taxi every time you want to go anywhere, since it’s not close to the main Las Vegas Strip area. The casino area doesn’t offer quality dining options — there’s only a small food court serving mostly fast food and junk food. The service at the front desk was mediocre at best, and the housekeeping and other hotel services were quite poor as well. One of the most surprising and disappointing things was that the hotel charges $25 just to use the minibar refrigerator for personal items. For example, if you buy your own water or drinks and want to keep them cold, there’s a sign saying you’ll be charged $25 for doing so. I travel frequently and have stayed at many hotels around the world, and this is one of the very few places that does this — it’s honestly unacceptable. Overall, the experience was very disappointing. The hotel urgently needs improvements in cleanliness, service quality, and transparency with guests. I definitely wouldn’t stay here again.

Vishnu Siddi

I recently stayed at The Palms for 7 days, and unfortunately, my experience was far from satisfactory. There were multiple issues throughout the stay that made it very uncomfortable and disappointing. First, I was surprised to find out that the hotel charges extra for basic amenities like towels and other essentials. For the price I paid, this should have been included. Some of the reception staff were also extremely unprofessional—especially Natasha, whose attitude and behavior made check-ins and interactions very unpleasant. On top of that, the air filters in the room clearly had not been updated or maintained. Because of this, we experienced constant allergies during our stay. The hotel also advertised that the pool would be open, but when we arrived, it was closed without any prior notice. Even the valet service was disappointing. Some valet staff were rude, and one of them even told me to park my own car in the garage despite valet being part of the service. Overall, I did not enjoy my stay at all. Considering all these issues, paying over $700 for 7 days felt completely unreasonable. I hope the management takes this feedback seriously and makes improvements for future guests.

Korinna Chavez

Went to the buffet and it was amazing so so good we loved it service could use an Upgrade. We were there for 3hrs and she only came to th e table once, second was because we had to call her or flag her down for more drinks so just mi or tweaking and retraining needed. Other than that it is a great place to eat at. The fresh grilled steak is so good I was able to cut it with a butter knife. Delicious 😋

Melissa B

Nice place to stay! The rooms are very simple, quiet and a great size! It’s pretty big and i love the restroom! It is very clean and up to date. I enjoyed my stay. Perfect for the whole weekend!