Oasis Tulum Lite

Midatlantic Transport

We’re staying here right now. So in a couple of words if you’re on a budget especially with kids and not grossed out by “moldy caulk” hotels - this is a good one. My kids are having a blast, there’s a ton of pools and sprinklers and waterfalls. Location is amazing, you can go snorkeling right at the beach knee deep, beautiful gardens, wildlife. Not too much noise and loud music. There’s areas for adults only, a great daycare area. Friendly accommodating staff. Spacious rooms. BUT I can’t give it 5 stars because the hotel itself is in desperate need of a renovation and food selection is pretty poor. For the price though it’s fine, we’ve seen worse

Erika Chartrand

Overall would not stay here again. No service after 11 unless you want coffee. We met many great people tried to hangout in different areas after 11 and they would shut the lights off on us and then tell us to go to our rooms or the coffee shop. We saw a random bell boy come out of our neighbours room when we were going to ours and he stopped dead in his tracks like he just got caught. The smell of sewage over most of the resort is absolutely disgusting and never stops. We had zero hot water to shower in our room. Our room sat at 16degrees for 5 out of 8 days because the thermostat would not work. We would place our towels on the floor or in the bathtub for replacing and they wouldn’t be replaced. The beach and pool lounge chairs are all taken by 8am with people placing towels on them and not even using them for hours. The beach and views were the only good thing. There is no entertainment like they advertised online. Shows are very minimal(and cheesy) and finish by 10:45. When checking out they tried to charge us for a service we already pay for at the spa while also being well overcharged. We waited 35 min to be told the manager was running errands and it would be awhile but we were being picked up so we had to leave. The shuttle to the airport is far too long because of all the stops that have to be made to pick up and drop off other people. With the location being so far they should have direct shuttles.

Kat W

I would not stay here even if it was for free. My visit was Feb 10-14. I found two bugs in my bed. Anytime I needed room service no one answered we had to go downstairs. The private pool was dirty. We had ants above the sink in the bathroom. They were supposed to make food accommodations for my health and they had no idea even though we called ahead. The events that they had on the resort were boring. We could never get a manager. All they wanted us to do is invest into the resort which we were not. The water took forever to warm up. It's like they bought a building did bad patch up work and just opened. It was a bad experience we spent most of our time at the front desk. We still have not talked to Management. Mind you this was my first time ever at a resort. Oh and the drinks were not that great either. They don't even use real fruit juice. Don't book there we had the best room in the resort. It was the worst room. Oh and the bed was hard as a rock. It was the worst sleep I've ever had. I have pictures to back all this up with. I was excited bc I needed a vacation and ended up in hell. Management still has not contacted me.

Erin Sharpen

Beautiful beach at resort with fantastic snorkeling. Only a couple kilometers north of Tulum, 2 hour transfer from Cancun Airport. Pretty resort with serviced Bali beds for reservation on beachfront. Superb Coffee bar and friendly Baristas. Lovely ocean front rooms. Standard food and drinks. Room service and late check-out (after 12pm) at extra cost, even if you pay to upgrade room. Noticeable solemn service staff. Gorgeous mature gardens surrounding the property. Few older buildings and rooms need immediate attention. Good place for families with different vacation interest. Activity pool with Music, cabanas and lounge chairs Swim up bar on 'family side' near daytime pool activities Adults only infinity pool with swim up bar near the lobby. Quiet modern vibes with a pristine beach.

Regie Nograda

It was our first time here. The rooms were spectacular with great views. The associate are friendly and helpful. I great resort and not tourist at all. The view of the Caribbean were amazing. We will come back for sure All the negative what people complain about this resort are unfairly rated! We found this place was amazing! I’m sorry for those people who have had bad experience! We still here and we are loving it! Every single day and every single minute! We still have 4 more days and we are going to enjoy it!!!