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  Back Home Destinations Caribbean Mexico Moon Palace Cancun   
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Located In: Mexico

Moon Palace Cancun

Google Logo 4.4 Google reviews (16485)
Best Price From £1499pp
Jan 2026
£1709 pp
All Inclusive
Feb 2026
£1869 pp
All Inclusive
Mar 2026
£1859 pp
All Inclusive
Apr 2026
£1669 pp
All Inclusive
May 2026
£1669 pp
All Inclusive
Jun 2026
£1849 pp
All Inclusive
Jul 2026
£1949 pp
All Inclusive
Aug 2026
£1579 pp
All Inclusive
Sep 2026
£1499 pp
All Inclusive
Oct 2026
£1599 pp
All Inclusive
Nov 2026
£1639 pp
All Inclusive
Dec 2026
£1659 pp
All Inclusive
Apr 2027
£2129 pp
All Inclusive
Up to 10% Off and up to $250 Resort Credit*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate l...

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury holiday experience. Soak in the sun by the pool, taste authentic cuisines from across the globe or ride the surf on the FlowRider Double Wave Simulator. The list of world-class facilities and things to do is endless.

How far is the nearest beach?

Moon Palace Cancun is located directly on a pearly-white sandy beachfront.

Distance from airport

Cancun International Airport is approximately 12km away from Moon Palace Cancun Golf and Spa Resort.

Pools
Restaurant
Bar
Gym
Beach
Wifi
Spa
Click to read more
Accommodation
Superior Deluxe Garden View
  • Furnished balcony overlooking the tranquil garden
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Junior Suite Golf Course w/ golf cart inc
  • Golf cart for personal use to get around the resort
  • Furnished balcony with views of the 27-hole golf course
  • King-sized bed
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Separate seating area
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Ceiling fan
  • Free Wi-Fi
Superior Deluxe Ocean View
  • Furnished balcony with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathrobes, slippers and luxury toiletries
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee and tea making facilities
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Deluxe Ocean Front
  • Furnished balcony overlooking the ocean
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Swim-Up Suite
  • Direct pool access from terrace
  • Furnished balcony overlooking the garden and pool
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Telephone
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Facilities

Facilities

  • 2 lagoon-style swimming pools
  • Children’s pool
  • Awe Spa with hydrotherapy experience and treatment rooms
  • State-of-the-art gymnasium
  • 27-hole Jack Nicklaus signature golf course with lessons available
  • FlowRider Double Wave Simulator
  • Activities including bicycling, snorkelling and poolside games
  • Kids’ club
  • State-of-the-art kids’ area: The Playroom (ages 4 to 11)
  • Wired Lounge for teens
  • Tour desk
  • Evening entertainment including live shows
  • 17 restaurants
  • 2 cafes with onsite bakery
  • Swim-up bar
  • Traditional pub
  • Lounge bar
  • Nightclub
  • 24-hour room service
  • Concierge service
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi

*Guests of Moon Palace Cancun also enjoy access to all shared facilities at Moon Palace Nizuc, including additional pools, further fine dining venues and bars and outdoor evening entertainment.

All-Inclusive

All-Inclusive

The all-inclusive package at Moon Palace Cancun ensures a relaxing holiday to Mexico, with the following included:

  • Breakfast, lunch and dinner at the resort’s world-class restaurants
  • Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
  • Unlimited top shelf premium wines, beers, spirits and cocktails
  • 24-hour room service
  • Non-motorised water sports including paddle boarding, kayaking and snorkelling
  • Unlimited phone calls within Mexico and the US
  • Wi-Fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Dining

Dining

La Gondola

  • Buffet breakfast, and a la carte menu for dinner
  • Cuisine: International and Italian specialities
  • Vegetarian options available
  • Open for breakfast and dinner

Momo

  • Stylish restaurant with Teppanyaki live cooking stations
  • Cuisine: Asian
  • Open for Dinner

Los Caporales

  • Traditional restaurant with a touch of elegance
  • Cuisine: Mexican
  • Open for dinner

Agra

  • Authentic Indian restaurant
  • Cuisine: South Indian
  • Vegetarian options available
  • Open for dinner

Arrecifes

  • Authentic Brazilian steakhouse
  • Cuisine: International
  • Vegetarian options available
  • Open for breakfast and dinner

Café Bistro

  • Cosy European-style café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open 24 hours a day

Sweet & Coffee

  • Relaxed café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open from 06:00 to 01:00

La Trattoria

  • Relaxed dining by the golf course
  • Cuisine: Italian
  • Open for dinner
  • Dress code: Casual elegance

Pepe’s Pizza

  • Delicious artisan pizzas
  • Cuisine: Italian

Pier 8

  • Poolside restaurant
  • Cuisine: Seafood
  • Open for lunch and dinner

Riviera Maya

  • Intimate and elegant restaurant
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

Bugambilias

  • Zesty and authentic Mexican buffet
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

El Manglar

  • Buffet-style dining
  • Cuisine: Italian
  • Open for breakfast, lunch and dinner

The Pub

  • Mouthwatering bar menu
  • Cuisine: British
  • Open for dinner

Palapa Asadero

  • International lunch buffet and sizzling steak specialities for dinner
  • Cuisine: International
  • Open for lunch and dinner

Palapa Delfines

  • Poolside snack bar and grill
  • Cuisine: International

Palapa Pelicanos

  • Cuisine: Mediterranean
  • Serves snacks and a la carte dinner
  • Open for lunch and dinner

Burgueria

  • Poolside restaurant
  • Cuisine: Gourmet burgers
  • Open for lunch and dinner

Smoked

  • Cuisine: Texan-style barbecue
  • Open for lunch and dinner
  • Serves smoked ribs, hot sandwiches and more
Offer Details

Up to 10% Off and up to $250 Resort Credit*

Up to 10% Off and up to $250 Resort Credit*
*Up to 10% Off & enjoy up to $250 Resort Credit to spend at the hotel when travelling between 26/11/2025 - 25/12/2026. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Kids Stay Free *
*Kids Stay Free when travelling between 10/11/2025 - 24/12/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.4 Google reviews (16485)
G T
I recently stayed at Moon Palace Cancun for four nights—three nights at the Sunrise section and one night at The Grand. Overall, my experience was good, and it is a lovely place to be with family, but there was one significant issue that prevented me from giving a perfect score. The Sunrise Experience Our time at Sunrise was quite lively and enjoyable. The rooms were very clean, and the pool area had a great energy. The standout feature here was definitely the staff; they were incredibly courteous and did everything within their capacity to accommodate our requirements. Special shout-outs to the team members who made our stay better: • Miriam at the restaurant desk. • Isaac at Momo Restaurant—he did a great job helping us during our dining experience. • Mario at The Circus restaurant. My only critique regarding the room at Sunrise is the in-room Jacuzzi. It takes up a massive amount of space. While some families might enjoy it, it would have been nice to have the option to choose a room without it to utilize that extra square footage. Additionally, vegetarians should be aware that the Sunrise buffet has very limited, almost negligible, vegetarian options. The Grand Experience Moving to The Grand was certainly an upgrade. The atmosphere is elegant, and the rooms are very spacious. The dining situation was much better here, specifically the buffet, which offered plenty of vegetarian choices. If you don’t mind spending the extra money, I strongly recommend checking into The Grand over Sunrise. The “Resort Credit” Issue The reason I am deducting one star comes down to the “Resort Credits,” which felt like a misleading promotion. When I booked during Cyber Monday, I was told I would receive $750 in credits. Upon check-in, I was told that because of my split stay (3 nights at Sunrise), it would be $500. Finally, I only received $150. To make matters worse, using them is complicated. We were told we could use $100 toward the spa, but when we arrived, we learned we couldn’t apply the full amount to a single service due to hidden limitations. This entire process was a trust-buster. I would have been happier if the credits were never offered at all; promising a benefit and then confusing the customer with restrictions feels like a shame. Conclusion If you ignore the resort credit situation, Moon Palace is a solid choice. It offers nice rooms, great staff, and good food (especially at The Grand). Just manage your expectations regarding the promotions, and you will have a wonderful trip
Sarah Singer
My husband and I are currently finishing our stay at Moon Palace the grand and the only word I have for this trip is “disappointing.” As others have mentioned in their reviews, the endless sales pitches to go spend your time at “the presentation” where they try to essentially sell you a time share is ridiculous. We mentioned that we weren’t interested no less than 5 times and continued to be asked to attend. We took a short trip and just wanted to relax. We didn’t intend to take any excursions that we would need “cash” for that they kept trying to offer. Service at the day club and Casa Mia were great, but poor nearly everywhere else. We waited well over an hour at multiple restaurants before receiving any food. I also wouldn’t say the food was that great. Additionally, the rooms smell musty and our linens definitely smelled musty as well. I had them changed and it didn’t fix the problem, which is gross. Our TV and phone in our room also didn’t work, but I’ll give them credit in that they did try to fix it. I wish I hadn’t said anything though because all this did was result in incessant knocking at our door. Further more, trying to book a return transfer to the airport tomorrow was a nightmare. I went to public relations and they once again tried to get me to go to a presentation so it would be free. I just wanted to book and pay for it. After they weren’t helpful, I called multiple times from my cell phone (again room phone hasn’t worked the entire stay) and kept getting disconnected. I finally got booked via email which was highly frustrating because they booked me a return transfer from the wrong hotel initially… The beach is also poorly maintained. There was tons of trash and we found multiple nails and sharp objects poking through the sand. The rest of the property is also fairly dirty and littered with trash. This was absolutely not worth it. I would highly consider booking elsewhere if you are reading this review.
Diep Thai
It was our first time staying at Moon Palace Resort. The resort is very well mantained and clean. Things are quite organized from welcoming, check-in/check-out, transportation within and between hotels to events and activities. You can easily fill your day with many daily shows and activities in the resort. As a family with kids under the age of 12, we found the Playroom is a treasure. It is a place for kids under 12 to play with many options from movie, jungle gym, arcade games, trampolins... to fenced in outdoor games. You can leave your kids there for few hours (they have very good security measures to make sure only you or an authorized person can pick up your kids) while you can check out some adult only bars. At night in November, mosquitos are extreme. We sat outside for dinner few days. We had great dinners, so did the mosquitos. We will definitely bring a bug spray next time. Everything is through their app, which runs a bit slow but fine on Android. Staff are very friendly and helpful. The sale team is very persistent. The resort's private airport transfer service is very professional and on time.
Bhavik Desai
Very grateful to Moon Palace for the stay. We really enjoyed everything. Everyone at the resort works very hard to provide great service. Few recommendations to management: The pizza place should give the customer to be able to customize the crust. The current crust is very thick and it not cooked so the inside is raw dough. The Indian restaurant- some of the appetizers seem frozen. I think taste and items needs improvement.
Katie Grant
This is probably one of the best places to stay in Cancun. Amazing facility, staff was always helpful and friendly, every meal we had was excellent, and the pools were always clean with enough loungers to be able to find one when you wanted to just lay by the pool. Only two cons/negatives: 1. The beach they are located on is not one where you'd want to swim. The water is so shallow that there is alot of brown seaweed that also covers the beach due to tides. It smells like a bay at low tide due to it laying out in the sun. However, the pools are so nice in the resort that you can still enjoy them and not miss the beach. (We actually got a day pass from the resort planners for a trip to another beach in Cancun that didn't have seaweed, so were still able to have a "beach day" on our trip). 2. The second con is the pushy sales people trying to sell their vacation club. I sat thru what was supposed to be 90 minutes which ended up lasting over 2 hours. I got free day passes to their sister facility, "The Moon Palace Grand" but never used them. I stayed at The Moon Palace Sunrise. They then tried again after I checked out and I still had to decline them 5 x's. Other than those two things our trip was amazing.
More...

BEST PRICE FROM Flight & Hotel
£1499pp
Jan 2026
£1709pp
All Inclusive
Feb 2026
£1869pp
All Inclusive
Mar 2026
£1859pp
All Inclusive
Apr 2026
£1669pp
All Inclusive
May 2026
£1669pp
All Inclusive
Jun 2026
£1849pp
All Inclusive
Jul 2026
£1949pp
All Inclusive
Aug 2026
£1579pp
All Inclusive
Sep 2026
£1499pp
All Inclusive
Oct 2026
£1599pp
All Inclusive
Nov 2026
£1639pp
All Inclusive
Dec 2026
£1659pp
All Inclusive
Apr 2027
£2129pp
All Inclusive

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