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  Back Home Destinations Caribbean Mexico Moon Palace Cancun   
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Located In: Mexico

Moon Palace Cancun

Google Logo 4.4 Google reviews (16639)
Best Price From £1719pp
Mar 2026
£1969 pp
All Inclusive
Apr 2026
£1849 pp
All Inclusive
May 2026
£1899 pp
All Inclusive
Jun 2026
£1989 pp
All Inclusive
Jul 2026
£2099 pp
All Inclusive
Aug 2026
£1839 pp
All Inclusive
Sep 2026
£1719 pp
All Inclusive
Oct 2026
£1829 pp
All Inclusive
Nov 2026
£1859 pp
All Inclusive
Dec 2026
£1879 pp
All Inclusive
Jan 2027
£2029 pp
All Inclusive
Feb 2027
£2179 pp
All Inclusive
Mar 2027
£2549 pp
All Inclusive
Receive up $250 Resort Credit and Kids Stay Free*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate l...

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury holiday experience. Soak in the sun by the pool, taste authentic cuisines from across the globe or ride the surf on the FlowRider Double Wave Simulator. The list of world-class facilities and things to do is endless.

How far is the nearest beach?

Moon Palace Cancun is located directly on a pearly-white sandy beachfront.

Distance from airport

Cancun International Airport is approximately 12km away from Moon Palace Cancun Golf and Spa Resort.

Pools
Restaurant
Bar
Gym
Beach
Wifi
Spa
Click to read more
Accommodation
Superior Deluxe Garden View
  • Furnished balcony overlooking the tranquil garden
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Junior Suite Golf Course w/ golf cart inc
  • Golf cart for personal use to get around the resort
  • Furnished balcony with views of the 27-hole golf course
  • King-sized bed
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Separate seating area
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Ceiling fan
  • Free Wi-Fi
Superior Deluxe Ocean View
  • Furnished balcony with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathrobes, slippers and luxury toiletries
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee and tea making facilities
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Deluxe Ocean Front
  • Furnished balcony overlooking the ocean
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Swim-Up Suite
  • Direct pool access from terrace
  • Furnished balcony overlooking the garden and pool
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Telephone
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Facilities

Facilities

  • 2 lagoon-style swimming pools
  • Children’s pool
  • Awe Spa with hydrotherapy experience and treatment rooms
  • State-of-the-art gymnasium
  • 27-hole Jack Nicklaus signature golf course with lessons available
  • FlowRider Double Wave Simulator
  • Activities including bicycling, snorkelling and poolside games
  • Kids’ club
  • State-of-the-art kids’ area: The Playroom (ages 4 to 11)
  • Wired Lounge for teens
  • Tour desk
  • Evening entertainment including live shows
  • 17 restaurants
  • 2 cafes with onsite bakery
  • Swim-up bar
  • Traditional pub
  • Lounge bar
  • Nightclub
  • 24-hour room service
  • Concierge service
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi

*Guests of Moon Palace Cancun also enjoy access to all shared facilities at Moon Palace Nizuc, including additional pools, further fine dining venues and bars and outdoor evening entertainment.

All-Inclusive

All-Inclusive

The all-inclusive package at Moon Palace Cancun ensures a relaxing holiday to Mexico, with the following included:

  • Breakfast, lunch and dinner at the resort’s world-class restaurants
  • Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
  • Unlimited top shelf premium wines, beers, spirits and cocktails
  • 24-hour room service
  • Non-motorised water sports including paddle boarding, kayaking and snorkelling
  • Unlimited phone calls within Mexico and the US
  • Wi-Fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Dining

Dining

La Gondola

  • Buffet breakfast, and a la carte menu for dinner
  • Cuisine: International and Italian specialities
  • Vegetarian options available
  • Open for breakfast and dinner

Momo

  • Stylish restaurant with Teppanyaki live cooking stations
  • Cuisine: Asian
  • Open for Dinner

Los Caporales

  • Traditional restaurant with a touch of elegance
  • Cuisine: Mexican
  • Open for dinner

Agra

  • Authentic Indian restaurant
  • Cuisine: South Indian
  • Vegetarian options available
  • Open for dinner

Arrecifes

  • Authentic Brazilian steakhouse
  • Cuisine: International
  • Vegetarian options available
  • Open for breakfast and dinner

Café Bistro

  • Cosy European-style café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open 24 hours a day

Sweet & Coffee

  • Relaxed café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open from 06:00 to 01:00

La Trattoria

  • Relaxed dining by the golf course
  • Cuisine: Italian
  • Open for dinner
  • Dress code: Casual elegance

Pepe’s Pizza

  • Delicious artisan pizzas
  • Cuisine: Italian

Pier 8

  • Poolside restaurant
  • Cuisine: Seafood
  • Open for lunch and dinner

Riviera Maya

  • Intimate and elegant restaurant
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

Bugambilias

  • Zesty and authentic Mexican buffet
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

El Manglar

  • Buffet-style dining
  • Cuisine: Italian
  • Open for breakfast, lunch and dinner

The Pub

  • Mouthwatering bar menu
  • Cuisine: British
  • Open for dinner

Palapa Asadero

  • International lunch buffet and sizzling steak specialities for dinner
  • Cuisine: International
  • Open for lunch and dinner

Palapa Delfines

  • Poolside snack bar and grill
  • Cuisine: International

Palapa Pelicanos

  • Cuisine: Mediterranean
  • Serves snacks and a la carte dinner
  • Open for lunch and dinner

Burgueria

  • Poolside restaurant
  • Cuisine: Gourmet burgers
  • Open for lunch and dinner

Smoked

  • Cuisine: Texan-style barbecue
  • Open for lunch and dinner
  • Serves smoked ribs, hot sandwiches and more
Offer Details

Receive up $250 Resort Credit and Kids Stay Free*

Receive up $250 Resort Credit and Kids Stay Free*
*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 4 nights apply. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.4 Google reviews (16639)
nilu patel
Writing this while currently in resort. Good thing is golf carts, service at the pool side. Everything else is worst, avoid this place as much as possible. Rooms are not great, pretty old property. Yesterday there was water break in the room, they change the room and reprogrammed our keys for new room. After reaching to room our keys not working. They took 35 mins to send someone who again struggle to open initially. After multiple calls by him to office he was finally open it. The staff who was here didn’t know English so against communication was challenge . The staff who was picking phone hangs in two mins, transfer call to front desk, no one there to pick. Chatted in the app for no help. They said manager will call back but no one actually did. Note front desk is not near you have to go lobby by golf cart. Overall still unsure about not being locked out. Good cart staff good. House keeping is very good. Front desk is very unwelcoming. Most of staff not able to speak English so you had to use phone to translate. Food is below average (vegetarian options). Room credit is not useful anywhere. Give you an example spa only use 50 while without credit you get 40% discount which better. Overall credit is a trap. They can infect give you any amount as credit but you can’t use it. I am not going to stay in palace properties any where. Take your decision informed. Update: It got worse asking question at front desk led to scare. Went to public relation team already. While lock works great today evening thank god. Not much help.
Raneesh
Moon Palace Cancun is a great resort! The service is very good—everyone is professional and friendly. We loved that there are so many different restaurants; the food was delicious and the bars were excellent. ​It’s definitely kid-friendly with plenty of activities and lots of pools. Each pool area has its own food and bar service, which is super convenient. It’s a bit pricey, but you definitely get a premium experience for the cost. Perfect for a family vacation!
Ellie Ward
Overall we had a great trip. There were lots of activities for our kids and the playroom was a great option. The rooms were a bit small and there was no place to sit (like a couch) but we were not really in the room much. Amazing customer service everywhere we went. The food varied: some great and some was just okay. Getting reservations for dinner was impractical for our family of 5 (young kids sonwe can't wait to 9pm) but room service was great. The lunch and dinner buffets were mediocre. MOMO buffet for breakfast was very good.
Priyanka N
I recently completed a 5-night stay at Moon Palace Nizuc. I want to extend a special thank you to Irving at Customer Service; his calm demeanor and clear communication ensured we felt well-cared for during every interaction. Additionally, Patricia at the Awe Spa provided exceptional service, and Denis, one of the golf cart drivers, was incredibly kind and helpful. The culinary experience was a highlight, with delicious meals at Agra, Habibi, and Manglar. We also enjoyed the luxury of having a hot tub in our room. However, while the service from the individuals mentioned above was stellar, I found that some of the restaurant and poolside staff could have been more welcoming and pleasant. Unfortunately, our sleep quality was poor throughout the stay. Despite using a plug-in repellent, we dealt with persistent mosquitoes, and I am concerned there may have been bed bugs, as noted in other recent reviews. While there were many positives, these issues leave me uncertain about returning.
Laura Bjelogrlic
We just returned from a wonderful vacation at The Grand! Valeria from the front desk was incredibly helpful accommodating a picky Mom with what was an unsatisfactory guest room upon check-in. I was quite displeased with our first floor handicapped accessible room and Valeria went above and beyond to accommodate myself and our family. She deserves huge accolades for her patience and kindness making sure we were pleased with our room! It helped set the tone for what was a fantastic vacation. Despite unseasonably cool weather, the incredibly heated wellness pool was a dream. We could be comfortable swimming all day. It was very appreciated! The activity pool is unfortunately not heated. Sadly, because of this, we found it just too chilly to partake in the water sports we would have ordinarily participated in on a daily basis. We still found many ways to enjoy the day both in and out of the pools. The attendant working the flow-rider was incredibly helpful with a "surfing" lesson for my son. A highlight for sure! We had really great food- a few misses along the way but that is to be expected even at the best of places. Service was wonderful, our room cleaned every day- both in the morning and in the evening. That was so appreciated. What you read about the beach is unfortunately true...the sand is lovely and the beach extensive and wonderful to walk, the water itself is a bit churned-up. It's not the crystal water you expect when in the Caribbean but don't let that stop you from enjoying this lovely resort. It was a fantastic week and hope to be back again in the future!
More...

BEST PRICE FROM Flight & Hotel
£1719pp
Mar 2026
£1969pp
All Inclusive
Apr 2026
£1849pp
All Inclusive
May 2026
£1899pp
All Inclusive
Jun 2026
£1989pp
All Inclusive
Jul 2026
£2099pp
All Inclusive
Aug 2026
£1839pp
All Inclusive
Sep 2026
£1719pp
All Inclusive
Oct 2026
£1829pp
All Inclusive
Nov 2026
£1859pp
All Inclusive
Dec 2026
£1879pp
All Inclusive
Jan 2027
£2029pp
All Inclusive
Feb 2027
£2179pp
All Inclusive
Mar 2027
£2549pp
All Inclusive

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