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  Back Home Destinations Caribbean Mexico Moon Palace Cancun   
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Located In: Mexico

Moon Palace Cancun

Google Logo 4.4 Google reviews (16378)
Best Price From £1569pp
Dec 2025
£1729 pp
All Inclusive
Jan 2026
£1889 pp
All Inclusive
Feb 2026
£1809 pp
All Inclusive
Mar 2026
£1859 pp
All Inclusive
Apr 2026
£1729 pp
All Inclusive
May 2026
£1719 pp
All Inclusive
Jun 2026
£1849 pp
All Inclusive
Jul 2026
£1989 pp
All Inclusive
Aug 2026
£1709 pp
All Inclusive
Sep 2026
£1569 pp
All Inclusive
Oct 2026
£1579 pp
All Inclusive
Nov 2026
£1759 pp
All Inclusive
Dec 2026
£3069 pp
All Inclusive
Jan 2027
£2199 pp
All Inclusive
Mar 2027
£2829 pp
All Inclusive
Oct 2027
£2279 pp
All Inclusive
Up to 40% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate l...

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury holiday experience. Soak in the sun by the pool, taste authentic cuisines from across the globe or ride the surf on the FlowRider Double Wave Simulator. The list of world-class facilities and things to do is endless.

How far is the nearest beach?

Moon Palace Cancun is located directly on a pearly-white sandy beachfront.

Distance from airport

Cancun International Airport is approximately 12km away from Moon Palace Cancun Golf and Spa Resort.

Pools
Restaurant
Bar
Gym
Beach
Wifi
Spa
Click to read more
Accommodation
Superior Deluxe Garden View
  • Furnished balcony overlooking the tranquil garden
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Junior Suite Golf Course
  • Furnished balcony with views of the 27-hole golf course
  • Golf cart for personal use to get around the resort
  • King-sized bed
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Separate seating area
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Ceiling fan
  • Free Wi-Fi
Superior Deluxe Ocean View
  • Furnished balcony with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathrobes, slippers and luxury toiletries
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee and tea making facilities
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Deluxe Ocean Front
  • Furnished balcony overlooking the ocean
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Swim-Up Suite
  • Direct pool access from terrace
  • Furnished balcony overlooking the garden and pool
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Telephone
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Facilities

Facilities

  • 2 lagoon-style swimming pools
  • Children’s pool
  • Awe Spa with hydrotherapy experience and treatment rooms
  • State-of-the-art gymnasium
  • 27-hole Jack Nicklaus signature golf course with lessons available
  • FlowRider Double Wave Simulator
  • Activities including bicycling, snorkelling and poolside games
  • Kids’ club
  • State-of-the-art kids’ area: The Playroom (ages 4 to 11)
  • Wired Lounge for teens
  • Tour desk
  • Evening entertainment including live shows
  • 17 restaurants
  • 2 cafes with onsite bakery
  • Swim-up bar
  • Traditional pub
  • Lounge bar
  • Nightclub
  • 24-hour room service
  • Concierge service
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi

*Guests of Moon Palace Cancun also enjoy access to all shared facilities at Moon Palace Nizuc, including additional pools, further fine dining venues and bars and outdoor evening entertainment.

All-Inclusive

All-Inclusive

The all-inclusive package at Moon Palace Cancun ensures a relaxing holiday to Mexico, with the following included:

  • Breakfast, lunch and dinner at the resort’s world-class restaurants
  • Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
  • Unlimited top shelf premium wines, beers, spirits and cocktails
  • 24-hour room service
  • Non-motorised water sports including paddle boarding, kayaking and snorkelling
  • Unlimited phone calls within Mexico and the US
  • Wi-Fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Dining

Dining

La Gondola

  • Buffet breakfast, and a la carte menu for dinner
  • Cuisine: International and Italian specialities
  • Vegetarian options available
  • Open for breakfast and dinner

Momo

  • Stylish restaurant with Teppanyaki live cooking stations
  • Cuisine: Asian
  • Open for Dinner

Los Caporales

  • Traditional restaurant with a touch of elegance
  • Cuisine: Mexican
  • Open for dinner

Agra

  • Authentic Indian restaurant
  • Cuisine: South Indian
  • Vegetarian options available
  • Open for dinner

Arrecifes

  • Authentic Brazilian steakhouse
  • Cuisine: International
  • Vegetarian options available
  • Open for breakfast and dinner

Café Bistro

  • Cosy European-style café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open 24 hours a day

Sweet & Coffee

  • Relaxed café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open from 06:00 to 01:00

La Trattoria

  • Relaxed dining by the golf course
  • Cuisine: Italian
  • Open for dinner
  • Dress code: Casual elegance

Pepe’s Pizza

  • Delicious artisan pizzas
  • Cuisine: Italian

Pier 8

  • Poolside restaurant
  • Cuisine: Seafood
  • Open for lunch and dinner

Riviera Maya

  • Intimate and elegant restaurant
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

Bugambilias

  • Zesty and authentic Mexican buffet
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

El Manglar

  • Buffet-style dining
  • Cuisine: Italian
  • Open for breakfast, lunch and dinner

The Pub

  • Mouthwatering bar menu
  • Cuisine: British
  • Open for dinner

Palapa Asadero

  • International lunch buffet and sizzling steak specialities for dinner
  • Cuisine: International
  • Open for lunch and dinner

Palapa Delfines

  • Poolside snack bar and grill
  • Cuisine: International

Palapa Pelicanos

  • Cuisine: Mediterranean
  • Serves snacks and a la carte dinner
  • Open for lunch and dinner

Burgueria

  • Poolside restaurant
  • Cuisine: Gourmet burgers
  • Open for lunch and dinner

Smoked

  • Cuisine: Texan-style barbecue
  • Open for lunch and dinner
  • Serves smoked ribs, hot sandwiches and more
Offer Details

Up to 40% Off

Up to 40% Off
Up to 40% Off when travelling between 06/11/2025 - 23/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.4 Google reviews (16378)
Katie Grant
This is probably one of the best places to stay in Cancun. Amazing facility, staff was always helpful and friendly, every meal we had was excellent, and the pools were always clean with enough loungers to be able to find one when you wanted to just lay by the pool. Only two cons/negatives: 1. The beach they are located on is not one where you'd want to swim. The water is so shallow that there is alot of brown seaweed that also covers the beach due to tides. It smells like a bay at low tide due to it laying out in the sun. However, the pools are so nice in the resort that you can still enjoy them and not miss the beach. (We actually got a day pass from the resort planners for a trip to another beach in Cancun that didn't have seaweed, so were still able to have a "beach day" on our trip). 2. The second con is the pushy sales people trying to sell their vacation club. I sat thru what was supposed to be 90 minutes which ended up lasting over 2 hours. I got free day passes to their sister facility, "The Moon Palace Grand" but never used them. I stayed at The Moon Palace Sunrise. They then tried again after I checked out and I still had to decline them 5 x's. Other than those two things our trip was amazing.
Erry Peerbhai
This is the 3rd time I visited this resort and the quality has gone down. Food at the grand buffet was mostly repetitive. Taco station was always serving pork without any other options. Habibi restaurant took more than an hour for our food to be served. AC in the room was not maintained properly and it had very high humidity. Our balcony door was never open to cause high humidity. The room was dated. Fixtures were broken upon our arrival. It was fixed by maintenance but not correctly. In the ceiling shower there appeared to be mold build up which for some people can cause serious health issues. Upon any guest arrival, They will always try to get you to come to a presentation and we did attend the first 2 visits. This time we said yes but then changed our mind. And they kept harassing us and calling every morning after repeatedly telling them we aren’t interested. Also. Do not buy the vacation pass when they try to sell you at check out. We clearly asked them can the full credit be applied to spa. They said yes. When we checked in. They said only 250 out of 750 can be used at the spa. We were cheated and given false information. They claim to lock in a better rate however, when I booked back in March to reserve the dates, I checked other sites and they were offering the same rate. We just paid an extra $300 for the certificate for the resort credit we didn’t use and the one way airport shuttle that also had some fine print that we couldn’t use. I would not recommend this resort to anyone for the price you pay, there are a lot better options out there.
Aminah Imani
This is a huge resort. It is very picturesque and pleasing to the eye. Initial impression was enticing and provoked curiosity. My favorite experiences were the karaoke room, the spa and the adult pool. This resort has a lot to offer. Several restaurants, a water splash park, fitness activities. You name it. However too many times too often I felt like I was at a bus station or an airport. There were long lines for food, ill proper buffet manners, tons of children some without adults and heavy foot traffic in between places. This had to be my least favorite part. That and The mosquitos. Just a few too many of those as well. Our room had an outside terrace but it was full of mosquitos, many got in our room and visited during shower time. Not fun at all. Apparently it was rain season but they definitely went to work on our skin. Itching after vacation is pretty miserable. They will try to sell you many things on this resort as well. Even after I checked out a saleswoman ran up to me attempting to “share an opportunity of a lifetime”. So gouging for money is at an all time high. Overall I had a good time with my friends and family but I don’t see myself returning. This trip lacked a cultural connection to the destination and with so many things you’re paying for, leaving the resort barely makes sense. I also just wasn’t a fan of the amount of people. All inclusive does not mean exclusive. So keep that in mind.
Kara
It is true, Moon Palace The Grand has unfortunately gone down. What happened to the entertainment at night? They used to have great, not to miss shows, many nights we just walked around. When you walk around you see and feel broke tiles on the floors to the room. The walls are showing wear and tear and it just looks run down. The chairs at the restaurant may are stained. When you spend $5,000 (members rate) on a week you have certain expectations. At check in we had 2 separate rooms. There was a family suite, low census, yet they are still asking for more money for the upgrade. Why not just offer it to members? If you are a meat eater you will be fine BUT if you are plant based like me, well good luck!! I counted 4 items for breakfast not including fruit and salads. Who eats mushrooms, tomatoes, and peppers for breakfast? Everything, and I mean everything had meat and eggs on it. How many different ways can you serve eggs? They do however cook special for people with allergies. My friends and family went to the steakhouse and I went to another restaurant with more options. At Habibi how do you have hummus, babaganoush and not have falafels any more?? There is something on the menu that says falafel that is wrapped in a flaky dough, not good at all. Why did you get rid of the pad Thai at Jade? My friends still remember how good it was a few years ago. They said it was the best they ever had, I agreed! No soy milk at the coffee shop? Even Dreams resorts had it. Food is just put down on the tables and we have to figure out whose is whose. They don’t come back to check if you need anything. You have to call servers over for a refill or if something is missing. This is not unique to one restaurant either. The previous times we were here staff were like a well oiled machine. Today it is if they are all new staff pretending to be happy. While reading this you may think I am snooty or a Karen, I assure you I am not and I work in customer service myself so I know how it is. DO NOT go to the high pressure sales meeting. The 1,500 credits are not worth your 4 1/2 hours and your frustration on vacation. It is not worth it and it does not add up. Why would anyone pay $36,000 and get 2 prepaid weeks and a few discounted weeks in return?? They loved talking about how great the Grand is, maybe they are trying to convince themselves. Perhaps the sales team is well taken care of? We were polite and unfortunately kept entertaining each offer getting worse and worse while the cost is going down. $16,000 for 2 discounted weeks????? We will not be coming back. Too many other great resorts out there. I read the other reviews and didn’t want to believe the negative ones. It’s sad but true. More
Shyam Patel
Moon Palace is a nice hotel but dated. It was nice to see plenty of staff for your needs. The rooms were adequate for the price, we went during the off season so it was cheaper. I would not pay peak pricing for this hotel. We went for a wedding as a large group and they did a good job with that. It was in close proximity to Funky Geisha which was nice. Biggest downside is the ocean. They clean it constantly but you can't go in due to bacteria and the smell is terrible throughout the day.
More...

BEST PRICE FROM Flight & Hotel
£1569pp
Dec 2025
£1729pp
All Inclusive
Jan 2026
£1889pp
All Inclusive
Feb 2026
£1809pp
All Inclusive
Mar 2026
£1859pp
All Inclusive
Apr 2026
£1729pp
All Inclusive
May 2026
£1719pp
All Inclusive
Jun 2026
£1849pp
All Inclusive
Jul 2026
£1989pp
All Inclusive
Aug 2026
£1709pp
All Inclusive
Sep 2026
£1569pp
All Inclusive
Oct 2026
£1579pp
All Inclusive
Nov 2026
£1759pp
All Inclusive
Dec 2026
£3069pp
All Inclusive
Jan 2027
£2199pp
All Inclusive
Mar 2027
£2829pp
All Inclusive
Oct 2027
£2279pp
All Inclusive

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